1. SESSION 11: DATA COLLECTION WITH THE INTERNET
DEPARTMENT OF STATISTICS MALAYSIA
Regional Workshop On The 2020 World Programme on Population and Housing Censuses:
International Standards and Contemporary Technologies
Ankara, Turki
12-15 March 2019

2. PRESENTATION OUTLINE 1 2 3 4 5 6 BACKGROUND DATA COLLECTION
1.1 Census 2010
1.2 Census 2020
1.3 Aspiration for Census 2020
DATA COLLECTION
3.1 Data Collections in MyIPCS
3.2 Modules in MyIPCS
SYSTEM SECURITY 1 2 3 4 5 6
BENEFITS & CHALLENGES
2.1 Benefits
2.2 Challenges
SUPPORTS
4.1 Call Center
4.2 War Room
OUTCOMES

3. 1. BACKGROUND

4. 1.1 CENSUS 2010
2010
DOSM has introduced self-response for data collection in Census 2010 with the option of 2 modes:
OUTCOMES
Targeted response: 2.8% (28,000 respondents)
Actual response: <1%
(Census 2010 Post Mortem Report)
Indirect factor of low internet penetration in 2010 (56.3%)
Manual
DOPU
e-Census
Online
Census Kit
ID for e-Census system
through official DOSM Portal

5. Malaysia Census Transformation Programme 2020 (MyCTP 2020)
Census 2020 has been planned with the aspiration of…
Malaysia Census Transformation Programme 2020 (MyCTP 2020)
Designed towards latest modernised framework which aligned with ICT
The objective is to accommodate high impact outcomes for sustainable delivery within cost effective
MyCTP 2020:
Designed towards latest modernised framework which aligned with ICT
The objective is to accommodate high impact outcomes for sustainable delivery within cost effective
Target for Census 2020:
75% of data collection using online mode (internet)
Computer Assisted Personal Interview (CAPI): 40%
e-Census: 30%
Computer Assisted Telephone Interview (CATI): 5%
remaining 25% will use manual mode
DOPU 5%
Paper Assisted Personal Interview (PAPI) 20%

6. 1.2 CENSUS 2020
ONLINE

7. 1.3 ASPIRATION OF CENSUS 2020

8. 2. BENEFITS

9. 2.1 BENEFITS NEW STATISTICAL INFORMATION
The basis information for national planning and development
Population information, household and living quarters to the smallest geographic area (local statistics) 1
REGISTER BASED STATISTICS (MSAR & MSPR)
Complete LQ and population address database
The Population and Housing Census can be implemented on a smaller scale in the future 2
STATISTICS LANDSCAPE TRANSFORMATION
Improve the efficiency of statistical delivery systems to be more modern, dynamic and user-friendly
Improve the statistical literacy 3

10. 2.1 BENEFITS CENSUS PARAMETER SHARING
Data sharing aspects where most updated data from MSAR & MSPR can be shared with various agencies (aggregate data)
Cooperation with Other Government Agencies (OGA) in the use of administrative data can be enhanced 4
REGISTER BASED STATISTICS (MSAR & MSPR)
Population input for the establishment of key national policy such as National Transformation 2050 (TN50) and population aging 5
EFFECTIVE COST
Long term investments
Continuous ICT investment
Cost effective for future 6

11. 2.2 CHALLENGES 10 modules with multiple sub modules & complex features
Data governance
10 modules with multiple sub modules & complex features
Publicity & promotion
Complex & stabilised ICT infrastructure
Normalisation & adoption of procedures in the fieldwork based on technology implemented
Peak response rate in relates with the factor of internet coverage, especially for last minutes response
Challenges

12. 3. DATA COLLECTIONS

13. 3.1 DATA COLLECTIONS IN MyIPCS
5 Modes Enumerations
3 Computer Assisted
e-Census (Web)
CATI (Web)
CAPI (Mobile: Offline/Online)
DOPU & PAPI

14. 3.2 MODULES IN MyIPCS

15. 4. SUPPORT

16. 4.1 CALL CENTER 24 hours with 2 work shifts Trained Voice Operators
Contact and communication via:
Hotline
3 tier supports:
First Tier : Front end Voice Operators
Second Tier : Champions (SME)
Third Tier : Technical (IT)

17. Live updates Dashboards
4.2 WAR ROOM
Live updates Dashboards

18. 5. SYSTEM SECURITY

19. 5. SYSTEM SECURITY IN MyIPCS
Code Scan
Source code review analysis as per security best practice
APPLICATION
(Portal, mobile apps, web apps, databases)
Public Respondents
DATA TRANSFER
Secured data transfer methods all incoming external data (Other government agencies, Operation Centers)
SFTP (Secure File Transfer Protocol)
Data encryption (when in motion)
External Users
USER GROUPS
dedicated URL link for both user groups
dedicated setup to secure the access for both internal and external user across networks by roles and permissions 1 2
Internal Users
Application Scan
Attack simulation to application to discover vulnerability points and security loop holes
DOSM FL
CAPI
CATI
Portal
OSL
e-CENSUS
CT (Job Application)
API Scan
API vulnerability points
IDENTIFICATION & AUTHENTICATION
MODULES
Mobile App Scan
Identify potential risk which will be exposed through mobile app
Username & password protections
Pictorial security logon ID
Security questions
verification
Administration
CDM
DSL/DSM CP QC CT
PES
Analytics
Dissemination

20. 6. OUTCOMES

21. 6. OUTCOMES OF ONLINE DATA COLLECTION OF MyIPCS21
6. OUTCOMES OF ONLINE DATA COLLECTION OF MyIPCS
Workplaces
Timeline
Modernisation in field work
+ CREATE
 REDUCE
 RAISE
X ELIMINATE
Human resources
Printing
Self-response
MSAR
MSPR
Data Analytic
Workload
Stand alone system
10 integrated online modules
Cost
MSAR – Malaysia Statistical Address Register
MSPR – Malaysia Statistical Population Register
Security