1. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

2. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

3. “We are not in the coffee business serving people, but in the people business serving coffee.
The Starbucks environment has become as important as the coffee itself.”
-Howard Schultz, Founder of Starbucks
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

4. Part 1: Great Inspiring Team
EXERCISE:
Part 1: Great Inspiring Team
Write down 5+ qualities about
Part 2: Leadership
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

5. Survey of 1000 American Workers, 2012
65% would choose a new boss over a pay raise
60% could be more productive if they had a better relationship with their boss
47% say their boss does not stay calm and in control
31% feel uninspired and unappreciated by their boss
20% say their boss has little or no integrity (a key S+EI competency)
73% of those in their 20s and 30s said their health is at stake due to a bully boss
“The current situation is costing $360 billion a year in lost productivity.”
Business Wire
The Bad Boss Study.
November, 2012
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

6. “Leadership is not what you do; it’s who you become.” -LAM
13%
24%
63%
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

7. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

8. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

9. “A healthy organization is never owned, and the rent is due everyday.”
- LA Murabito
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

10. What do your employees want?
Q12 Results
What do your employees want?
Strength focused*
To have opportunity to grow
Inclusive/Purpose
Expectation
Acknowledged/Recognized
Relationships
Proper Resources
*incr engagement 2x US avg 30%
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

11. Eliminate extra weight
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

12. “Leadership is not what you do; it’s who you become.” -LAM
Generation Y
What do they want?
Relationships-must have friends at work
Purpose and part of a cause
Communicate constantly
Learning or portable career
Feedback
Recognition
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

13. “A healthy organization is never owned, and the rent is due everyday.”
- LA Murabito
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

14. Eliminate extra weight
Hire Intentionally
Because a bad hire can ruin a culture
and impact the engaged employees you have.
Hire a Personality not the Resume
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

15. Eliminate extra weight
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

16. Easier to push a ROCK downhill !
DEVELOP Your Leaders
to Lead DIFFERENTLY
Easier to push a ROCK downhill !
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

17. “Leadership is not what you do; it’s who you become.” -LAM
How do you get healthy?
1. Hire Intentionally
2. Purpose
3. PRM
4. Communicate and Engage regularly
5. Mentor and teach new skills
6. Volunteering
(Exercise)
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

18. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

19. “A PRODUCTIVE organization is never owned, it’s rented
and the rent is due everyday.”
- LA Murabito
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

20. “Leadership is not what you do; it’s who you become.” -LAM
Resources:
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

21. “Leadership is not what you do; it’s who you become.” -LAM
Thank You
Be Remarkable
Laurie-Ann Murabito
LaurieAnnMurabito.com
“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito

22. “Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com
Murabito