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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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“We are not in the coffee business serving people, but in the people business serving coffee.
The Starbucks environment has become as important as the coffee itself.” -Howard Schultz, Founder of Starbucks “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Part 1: Great Inspiring Team
EXERCISE: Part 1: Great Inspiring Team Write down 5+ qualities about Part 2: Leadership “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Survey of 1000 American Workers, 2012
65% would choose a new boss over a pay raise 60% could be more productive if they had a better relationship with their boss 47% say their boss does not stay calm and in control 31% feel uninspired and unappreciated by their boss 20% say their boss has little or no integrity (a key S+EI competency) 73% of those in their 20s and 30s said their health is at stake due to a bully boss “The current situation is costing $360 billion a year in lost productivity.” Business Wire The Bad Boss Study. November, 2012 “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
13% 24% 63% “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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“A healthy organization is never owned, and the rent is due everyday.”
- LA Murabito “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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What do your employees want?
Q12 Results What do your employees want? Strength focused* To have opportunity to grow Inclusive/Purpose Expectation Acknowledged/Recognized Relationships Proper Resources *incr engagement 2x US avg 30% “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Eliminate extra weight
“Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
Generation Y What do they want? Relationships-must have friends at work Purpose and part of a cause Communicate constantly Learning or portable career Feedback Recognition “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“A healthy organization is never owned, and the rent is due everyday.”
- LA Murabito “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Eliminate extra weight
Hire Intentionally Because a bad hire can ruin a culture and impact the engaged employees you have. Hire a Personality not the Resume “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Eliminate extra weight
“Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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Easier to push a ROCK downhill !
DEVELOP Your Leaders to Lead DIFFERENTLY Easier to push a ROCK downhill ! “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
How do you get healthy? 1. Hire Intentionally 2. Purpose 3. PRM 4. Communicate and Engage regularly 5. Mentor and teach new skills 6. Volunteering (Exercise) “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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“A PRODUCTIVE organization is never owned, it’s rented
and the rent is due everyday.” - LA Murabito “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
Resources: “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
Thank You Be Remarkable Laurie-Ann Murabito LaurieAnnMurabito.com “Leadership is not what you do; it’s who you become.” -LAM LaurieAnnMurabito.com Murabito
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“Leadership is not what you do; it’s who you become.” -LAM
LaurieAnnMurabito.com Murabito
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