1. Customer Service
April 2019

2. CS
This week we are exploring Customer Service.  Customer Service is a critical responsibility for all employees of a professional business. Since the administrative office professional is often the first person with whom customers may interact, it is especially important to develop outstanding customer service skills.
Per Dictionary.com 
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services.
  Per BusinessDictionary.com
Customer Service is all interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship.

4. Watch Video Bad Customer Service
Write one Paragraph on how this could have been handled differently
Write it in MS Word and tomorrow you will post in Edmodo….. My Edmodo is being stupid today!!!