1. NOTES
The following slides give a simple example of a process story. Please delete them before submitting your own story. Various slides with cartoons can be used to express what you think. You can pick them using the “new slide” option. Please do not worry too much if a cartoon fits exactly what you are trying to say, the story details are what matters. Thanks.

2. Ordering Pizza Example
This is just an example of a process story describing how to order a pizza

3. While reading his new manuscript John felt something
Feeling the need
While reading his new manuscript John felt something
So hungry… I’m in the mood for pizza
John working at home

4. I love pepperoni… but always ate this site
Ordering
10 min later
Go to the computer and made an order online: I pulled up the company website and checked out their menu. Went for the pepperoni pizza
I love pepperoni… but always ate this site
John at the computer

5. I think I’m going to starve here
Timing out
40 minutes later
Waiting for so long
I think I’m going to starve here
Site’s delivery time gone
John’s checking time

6. We’re sorry sir. Any minute now.
Complaining
Where’s my pizza
We’re sorry sir. Any minute now.
The complaint’s service
The client
I called them on the telephone and asked what was going on with my order. They assured me it was on its way

7. Paying and getting the goods
One and half hour later
Here’s your pizza sir.
Thanks, here you are, keep the change.
John
Delivery boy
I got the pizza and paid the delivery boy in cash

8. Ate the pizza and gone back to work
Eat the pizza
Ate the pizza and gone back to work
Delicious pizza!!
John

9. That was a good pizza
John

10. Process Story
The following slides describe a process story from my own experience and viewpoint

12. To know more about process stories
Antunes, P., J. Pino and M. Tate (2019). Method for Eliciting and Analyzing Business Processes Based on Storytelling Theory. Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS), Hawaii.
Simões, D., P. Antunes and L. Carriço (2018). “Eliciting and Modelling Business Process Stories.” Business & Information Systems Engineering, 60(2), pp
Simões, D., Antunes, P. and Cranefield, J. (2016) Enriching Knowledge in Business Process Modelling: A Storytelling Approach. Innovations in Knowledge Management: The impact of social media, semantic web and cloud computing, L.  Razmerita, G. Phillips-Wren and L. Jain. Intelligent Systems Reference Library, vol. 95, pp.  Heidelberg, Springer.