1. Communication, Your Career, and This Book
Paul V. Anderson’s Technical Communication, 8th ed.

2. Writing at Work . . . . Serves practical purposes.
Addresses complex audiences.
Addresses international and multicultural audiences.
Uses distinctive types of communication.
Employs graphics and visual design to increase effectiveness.
Requires collaboration. 
Is shaped by social and political factors.
Is shaped by organizational conventions and culture.
Meets deadlines.
Is produced with advanced computer technology.
Is sensitive to legal and ethical issues.

5. Read more about how writing at work differs from writing at school in Chapter 1 of Technical Communication.