1. Lesson 3

2.
software- A network application to send and receive messages.

3. Organizing Folders
Folders in are organized in a similar way to the files on your computer.
Note: Gmail uses “labels” instead of folders.

4. Holds the emails you receive. Often the default folder.
Inbox
Holds the s you receive. Often the default folder.

5. Once a message has been sent, it is stored in the Sent Mail folder.

6. Drafts
messages are saved in the drafts folder until they are sent. If you need to stop writing in the middle of a message, you can always find it later in the drafts folder.

7. Trash
Before revealing, ask students if they know the difference between trash and archive.
Putting a message in the trash folder gets the message ready to be deleted. Messages in the trash folder remain there for a limited number of days before the system deletes them forever.

8. Sending an
In addition to composing and sending an from scratch, you can also:
Reply- Replying to an allows you to compose a response to an message.
Forward- Forwarding an sends the same you just read to a new recipient.

9. An attachment is a file that is sent along with an email message.
Attachments
An attachment is a file that is sent along with an message.
An attachment can be sent to one person, or many people at one time.
You can send all sorts of files, graphics, documents, programs, etc.
Before revealing, as students if that could be sent as attachments.

10. Cc and Bcc
Carbon copy is used when you want to send an to someone, and send the exact same copy of the to one or more other people.
Blind carbon copy the only address that is visible to all the recipients is the one in the To: field.
Ask students if they can come up with some examples of situations where Cc and Bcc might be useful.

11. Use Formal Language
Since formal s are written for professional contexts, you’ll want to give a good impression. Use complete sentences and polite phrasing.
Avoid things like:
Slang
Unnecessary contractions
Emoticons and emojis
Profanity
Jokes