1. Accreditation and Monitoring Updates
27 JUNE 2019

2. Outline Accreditation Process Flow Updates Monitoring 2019/2020
ETQA Capacity Building
Achievements
Customer Relationship Management

3. Primary Accreditation Process Flow
The primary accreditation application processes follows nine sequential steps :
Level One : Accreditation Preliminary Criteria (Compulsory Reading of INSETA policies and guidelines)
Level Two : QCTO Letter of Intent Request
Level Three : QCTO Referral Letter
Level Four: INSETA Primary Accreditation Application Pack
Level Five : Application Prescreening (vetting)
Level Six : Provider Interview
Level Seven : Desktop evaluation of the application
Level Eight : Accreditation Site Visit
Level Nine : Provisional Accreditation Award

4. Secondary Accreditation Process Flow
The secondary accreditation application processes follows nine sequential steps :
Level One : Accreditation Preliminary Criteria (Compulsory Reading of INSETA policies and guidelines)
Level Two : QCTO Letter of Intent Request
Level Three : QCTO Referral Letter , MOU SETA Referral Letter, Confirmation of primary accreditation,
copies of endorsed external moderation reports (verification)
Level Four: INSETA Programme Approval Application Pack
Level Five : Application Prescreening (vetting)
Level Six : Provider Interview
Level Seven : Desktop evaluation of the application
Level Eight : Accreditation Site Visit
Level Nine : Provisional Accreditation Award

5. Full Accreditation Award
All accreditation development plans , site visit feedback and or monitoring requirements must be satisfactorily closed off
The provision of a comprehensive learner status list
Copy of an endorsed verification report(s) for a comprehensive learner group (full qualification completed)
Upload and verification compliance
INSETA learner certificates availability
Confirmation of the closure of all INSETA funded programmes
Issue of full accreditation award letter
Issue of an INSETA accreditation certificate
The INSETA has recently issued accreditation certificates to providers who have been deemed to have met full accreditation requirements. Full Accreditation certificates have been issued up to the 30 June 2022.

6. Programme Scope Extensions – Learning Methodology Approval
Is provisional until first endorsed verification
Can be suspended, withdrawn in the event of identified non compliance
Must be applied for as part of a scope extension processes
Categories include extension of scope to provide learnerships, RPL, online learning, e– learning, distance learning

7. Monitoring Process for the 2019 /2020 Financial Year
Monitoring Interventions
Formalized monitoring and evaluation
Monitoring of training delivery ( during facilitation). Learners must be available for interview purposes
Surveys and Questionnaires
Annual compliance ( TCC and Company registration)
Research and Benchmarking
Monitoring will be conducted nationally and will be led by ETQA evaluation teams.

8. Monitoring Process for the 2019 /2020 Financial Year
Accuracy of Information for Reporting purposes
Skills development providers must contact the INSETA ETQA in the event of the following changes :
Business Ownership
Staff Changes
Office or delivery site relocation
Change of INSETA contact liaison details

9. ETQA Capacity Building Initiatives
Quality Assurance Visits to ensure the closure of accreditation issued development plans
Training readiness and pre verification capacity building
Assessor Moderator Forums
Quality assurance policies, tools and guidelines available on the INSETA website
INSETA developed learning material is available

10. INSETA ACCREDITED TVET COLLEGES
Achievements
INSETA ACCREDITED TVET COLLEGES
Boland TVET College, Western Cape
Capricorn TVET College, Limpopo
College of Cape- Town, Western Cape
Coastal KZN TVET College, KZN
Buffalo City TVET College, Eastern Cape
Ekurhuleni East TVET College, Gauteng
Ekurhuleni West TVET College, Gauteng
Elangeni TVET College, KZN
Gert Sibande TVET College, Mpumalanga

11. Achievements cont. INSETA ACCREDITED TVET COLLEGES
Northlink TVET College, Western Cape
Majuba TVET College , KZN
South Cape TVET College, Western Cape
South West Gauteng TVET College , Gauteng
Tshwane South TVET College, Gauteng
Umfolozi TVET College, KZN

12. Customer Relationship Management
INSETA MIS systems has been enhanced to improve customer service and or manage customer communication with the ETQA
Electronic provider accreditation statement has been developed (live on Indicium)
Quality Assurance policies, tools and guidelines are available on the INSETA website
A functionality to capture all provider delivery sites ( in development)
The upload of provider accreditation award letters and monitoring reports ( in development)

13. INSETA THANKS YOU for your support
Unathi Jakalase