1. Microsoft Teams Partner Office Hours April 30, 2019

2. Agenda 1 2 3 4 5 Best Practices and Teams Management Voice Updates
Lync Clients Connecting to SFBO 4
Skype for Business Online Plan 2 5
Submitted Questions / Live Q & A

3. Welcome to Microsoft Teams Partner Office Hours
How it works:
Submit questions 3 days prior to the Partner Office Hours live event to
Join the Microsoft Teams Partner Office Hours live event every other Tuesday at Note: event link will be active 15 minutes before the start of each event
Session recordings, presentations and Q&A posted to
Stay tuned to M365 Partner Community on Yammer for:
Event reminders with calendar invites
Q&A Recaps

4. Adoption & Experience

5. Q.  At the moment Teams pulls in the different application data in seprate tabs i.e. OneNote in one tab, Excel in another. Is there a future where we can harnis the power of the indervidal apps in one place like a being able to drop in a tab in OneNote which has all the features of Excel?
A.  This is not a current scenario that we are investing in within Teams.  Multi application pages are best designed in SharePoint and pinned into Teams.  A good example is a status report or incident report page.  It may have text, images, PowerBI or other Office ProPlus components.   SharePoint is the hero application for blended content experiences and we are investing in improving the experience of SharePoint in Teams.   We will announce more on this topic at SharePoint Conference in May. 

6. Q.  Why is email not included in Teams as you currently need to have two applications permently open?
A.  There are many great uses (and people) who utilize .  For the moment those two experiences are separate.  It is not the intention of Teams to replace but to make it more valuable by transferring conversations into Teams. 
As an example people have multiple ways to communicate on their cell phone – text, video chat or an actual phone call.  We do this seamlessly because we have for so long.  Incorporating Teams into your workday is similar to when you first started to text.  We believe there will come a time when and chat will live side by side without the expectation of integration. 

7. Q.  Recommended practices for setting up Team groups and site that will include external customers and collaboration partners.
A.  When setting up customer collaboration/project experiences we recommend setting up the core team on your customers' tenant so they have full ownership and control of the data.   For your own internal projects that you are sharing with customers or other business partners, setup the team on your tenant and consider utilizing the SharePoint site (news pages etc.) for more robust communication.  Pin the underlying SharePoint site inside of the Team for easy discovery.  
Guest access is of course controlled by the policies of your tenant.  If you are using data classification you may consider only allowing guests into Teams that are of a General or low confidentiality.  For instance, at many customers they utilize "Highly Confidential" or another label to designate teams that can not have external guests.   

8. Q.  How do I tell the Teams Adoption story to my customers?
A.  Always start with the Teams Adoption Guide which you can find at  
This mobile friendly, visual guide is the best way to begin the adoption discussion and leads you to deep dive content for deployment, adoption and best practices.

9. Voice Updates

10. Voice Updates and Futures
Guidelines
All dates shared are subject to change
Timing is always considered to be the end of the period shared
All features subject to roll out and completion can be affected by partner and customer feedback during this phase which can lead to pause or even timing reset
Auto Attendants and Call Queues
Rollout is active – Microsoft has completed over 35% of tenants
We expect to complete NOAM and EMEA in May
APAC – starts after NOAM / EMEA – targeting CY19Q2 finish
Voic for VOIP users – rolling out now – done by CY19Q2
Busy on Busy – CY19Q2 roll out
Secondary Ringer – targeting CY19Q2/CY19Q3
Music on Hold - targeting CY19Q3
Dynamic e911 – targeting CY19Q3/CY19Q4
Transfer to another voic - Future

11. Lync Clients Connecting to SFBO

12. Lync Clients Connecting to SFBO (Deprecation)
The 3DES encryption cipher is being retired from Skype for Business Online starting on July 10, 2019. This impacts all commercial and GCC customers who are using the following clients to connect to Office 365:
Lync 2010 Windows clients
Lync for Mac 2011
Lync Phone Edition
Lync 2010 Mobile clients
If your customer is using one or more of the above clients with Office 365, please make them aware that they need to migrate to newer versions. Below is the list of versions that will work with Skype for Business Online:
Skype for Business Click-to-Run - Requires the April 2018 Updates:
Monthly and Semi-Annual Targeted – and higher
Semi-Annual and Deferred Channel – and higher
Skype for Business 2019 volume license
Skype for Business 2016 Desktop Client, MSI and higher, including Basic
Lync 2013 (Skype for Business 2015) Desktop Client, MSI and C2R, including Basic and higher
Skype for Business for Mac and higher
Skype for Business for iOS and Android 6.19 and higher
Certified Skype for Business Online Phones -  Further guidance is located here
Note: There is no impact to customers who are using on-premises servers

13. Skype For Business Online Plan 2 – End of Sale

14. Announcement reminder: Skype for Business Online Plan 2 standalone
Effective July 1, 2019 Skype for Business Online Plan 2 Standalone offers will no longer be sold to new or existing customers, as Microsoft continues to help customers transition to Microsoft Teams. Customers who have already purchased the Plan 2 Standalone will have access to the service through the end of their contract. Customers who have access to Plan 2 from one of the Microsoft 365 or Office 365 suites are not affected by this change.  
We encourage customers to upgrade to an Office or Microsoft suite to take benefit from Microsoft Teams, the primary client for messaging, meetings and calling in Office 365. For those customers still on Skype for Business Online Plan 2 it will continue to be available in the following Commercial and Government/Education-equivalent Office 365 and Microsoft 365 Suites:  
Business Essentials or Business Premium (limit 300 seats)
E1, E3, or E5  

15. Microsoft Build

16. Post-day for Teams @Build
Who should attend?  Developers or IT professionals who want to bring their existing solutions (LOB apps) to life, in Teams. Attendees do not have to attend Build to join this post-day event.
Overview:
In this envisioning session, we will connect you with our Microsoft Teams engineering and design groups to help you bring your solutions & workflows to life, in Teams. You will walk away with design concepts and the tools to build a collaborative workflow for Teams, leveraging the extensibility of the platform (bots, tabs, adaptive cards, etc.) as well as Microsoft 365 building blocks (SharePoint, Microsoft Graph APIs, etc.), in order to accelerate your development.
Agenda:
- 3.5 hours (including lunch) with Michael Forney the SLATE team, discussing how to create a collaborative integration in Teams, with best practices/insights from their experiences 
- 30 min break
- 60 min speed-dating with design teams, where each partner/customer has 20 mins to discuss their solution
120 min happy hour at Gameworks (across the street)
Registration:
Build registration portal post-day sign-up options

17. Microsoft Teams Resources & Programs

18. Places to know
Microsoft Teams Partner Toolkit –
Microsoft Teams Customer Facing Adoption Toolkit –
M365 Partner Yammer:
User Voice -
Success With Teams –
Skype for Business to Teams DPS Materials –
Admin Training Resources –
Microsoft Teams Help Center -
Microsoft Tech Community -
Intelligent Communications Learning Path: us/training/assets/collection/understanding-microsoft%27s-intelligent-communication-vision-18667#/
Microsoft 365 Public Roadmap – aka.ms/m365roadmap
Office 365 Weekly Blog –

19. Platform Resources
Leverage resources below to learn more about building Teamwork Solutions
Topic
Links
Teamwork Solutions Yammer group
Contoso HR Talent App
Line of Business App samples
Teamwork Solutions Accelerator initiative
Teams Dev center
Developer support
Teamwork Solution Partner pitch video
SharePoint Framework developer training
Office developer – hands on labs
Bots, Connectors, Tabs, Authentication etc.
SharePoint Framework
Office Add-Ins
Graph API