1. Accounts Receivable Orientation 2019

2. Overview FERPA Authorized and Proxy Users Statements and Invoices
Payment Options
Refunds
Accounts Receivable Website
Questions

3. FERPA: The Family Educational Rights and Privacy Act of 1974 is a federal law designed to help protect the privacy of student education records…. Interpreted: When a student turns 18 years old, or enters a postsecondary institution at any age, the rights under FERPA transfer from the parents to the student. Meaning:
More information on FERPA in Campus Navigator page 36

4. Become an Authorized User:
Real-time account information
View statements/invoices
Discuss account details
Enroll in payment plan
and text reminders (for statements and scheduled payments as and authorized user)
Detail Instructions on page 34 in the Campus Navigator

5. Request Proxy Access Degree Works Enrollment Verification
Midterm & Final Grades
Student Class Schedule
Unofficial Transcript
Financial Aid Requirements
Financial Aid Award for Aid Year
Financial Aid Payment Schedule

6. Page 34 of Campus Navigator & Accounts Receivable Website!!!!
Students Grant Access
Student - Login to GoWMU
Select ‘Payment and Account Information’ for new authorized users
‘Academics’ for new proxy users
Select ‘Authorized User’ under both
Student enters your address
Wmich.edu – Front Page:
Page 34 of Campus Navigator & Accounts Receivable Website!!!!

7. Newly Authorized Users:
Check your account
Follow the instructions
Log-in (links provided)
Enter your name
Viola! You have access
Page 34 of Campus Navigator & Accounts Receivable Website!!!!

8. Page 32 of Campus Navigator & Accounts Receivable Website!!!!
Invoices - Billing
Sent Electronically
Details for semester including:
Tuition and Fees
Room and Board
Schedule of Classes
Authorized Financial Aid
Payments for the Term
Page 32 of Campus Navigator & Accounts Receivable Website!!!!

9. Page 34 of Campus Navigator & Accounts Receivable Website!!!!
Monthly Statements
Monthly if a balance due on account
Details new charges/payments
Prior balance due included
Current balance due on the account
Similar to credit card/bank statements
Page 34 of Campus Navigator & Accounts Receivable Website!!!!

11. Payment Methods Online: Electronic transfer - checking/saving
Visa, MasterCard, Discover, American Express
(Charge/debit card payments subject to a 2.85% convenience fee)
Mail:
Personal checks, bank checks, money orders
In Person:
At Bronco Express in the Bernhard Center
Payment drop-box outside Bronco Express
More information on pages 34 & 35 of Campus Navigator!

12. Payment Plans Available!
Payments processed automatically
Spread over the semester
confirmations
Installment dates fixed – cannot be changed
$35 enrollment fee per semester
Credit/Debit card payments subject to 2.85% convenience fee
Enrollment in plans must be set up each semester

13. Payment and Account Information Portal through GoWMU
Logged in as: Buster Bronco Logout
Slide here with picture of payment and account information
Welcome future Broncos!!!
Fall tuition invoices will be available by July 25. The due date is August 22, 2018……..
More Information - Page 34 of Campus Navigator

14. Refunds - Student Overpayments/ excess financial aid:
Electronic deposit to checking/savings account
Paper check payable to the student mailed to local address
Dorm students - checks mailed to permanent address on file

15. Refunds - Parent Only for Parent Plus Loans
Issued to parent or student (parent chooses)
Refund to parent only mailed to address on the loan application (electronic – coming soon)

16. wmich.edu/accounts-receivable

18. Be Vigelant
Do not click links or open attachments in s you were not expecting
Do not enter any personal, login, or financial information when prompted by an unsolicited  
Do not respond to or forward s you suspect to be a scam
If in doubt, contact the person or organization the claims to have been sent by using contact information you find for yourself on their official website

19. Avoid Scams

20. Parent and Family Mixer
Visit us today!
Parent and Family Mixer
Bernhard Center
1:15 – 2:15

21. Questions and Concerns
Bronco Express is a full-service office that addresses students’ concerns regarding:
Financial Aid
Billing
Cashiering
General registration questions
At Bronco Express students can:
Pick up financial aid forms and ask financial aid questions
Receive explanations of students’ billing activity
Make payments to student accounts
Make an appointment with a Financial Services Specialist

22. Thank You! Bronco Express Phone: (269) 387-6000
Location: Lower level Bernhard Center (G09)
Thank You!