1. KNOWLEDGE MANAGEMENT (KM) Session # 7

2. Strategic Corporate Assets
Pre-Industrial Land Minerals
Water
Industrial Large Pools of Capital
Expanding Marketing,
Markets Management
Knowledge Human Capital,
Economy Knowledge

3. Money Talks BUT it does not Think
Money Talks BUT it does not Think! Machines Perform, often Better than Human Beings BUT do not Innovate/Invent!

4. To make knowledge work productive will be the great management task of 21st Century,
just as to make manual work productive was the great management task of this century.
Peter Drucker (1960)

5. KNOWLEDGE CHARATERISTICS
Expandable – Unlike other resources, more is used, more is generated.
Compressible – Can be packaged into small physical formats.
Diffusible – It can leak . Better tech, difficult to stop reproduction/transmission.
Shareable – If given to others, the first person does not loose it.
Transportable – Can move from place to place, quickly, easily and ready for collecting on receipt.
More to come ……

6. 3rd Millennium Institution !
Preserve Natural Capital
Attract Financial Capital
Build Social Capital
Train Human Capital
Generate Knowledge Capital
Cultivate Creative Capital

7. OPEN QUESTION? Will Human Capital challenge
the Power of Financial Capital
in Knowledge Based Institutions?

8. Driving the Business Making Sense of the Business
Insight into the Business
Change the Business
New Revenue Sources and Opportunities
Optimizing Stakeholder Relationships
Enhance the Business
Retention and Leverage
Align the Business
Driving the Business
Efficiency, Sustainability, Profitability
Grasp the Business
Making Sense of the Business
Understanding
Goals
Objectives

9. What is Knowledge Management?
Knowledge Management (KM) is the effective application of management’s “Good Practices” and Info-Com Technologies that benefit an enterprise in attaining their objectives efficiently and effectively.