1. 2019 Survey on the Student Experience at NYU Wagner
Every other year since 2005; 8th survey
Approx 50 questions – mostly Likert scale 1-5; some text
Slice by prog/spec, enrollment status, gender, race, citizenship, etc
April 30, 2019

2. Survey Background Goal
Better understand Wagner student experience, track progress (since 2005), focus attention where needed
Target
Current Masters students enrolled prior to Spring 2019
Administration
Qualtrics; Mobile friendly; Anonymous and confidential
Response Rate
63%; Proportionately representative
Responses Tabulated by Program, Specialization, Demographics, etc.
Not many differences across these groups
Student Survey 2019

3. What We’re Doing Particularly Well
Having a highly diverse group of students under one roof adds to the value of my Wagner experience
92%
I would recommend NYU Wagner to a friend interested in a career in public service
88%
I find that NYU Wagner staff are responsive to student questions and concerns
87%
I believe that the NYU Wagner degree I am pursuing will help me in my career
86%
The NYU Wagner faculty seems genuinely concerned with students’ intellectual growth
Student Survey 2019

4. What We’re Doing Particularly Well (cont.)
I am learning how to gather, assess and use evidence for problem-solving and decision-making
86%
I value the interaction I have with other NYU Wagner students
The NYU Wagner faculty is generally responsive to students beyond the classroom (e.g., addresses questions or concerns in a timely manner)
85%
NYU Wagner creates an environment where I feel welcomed
Student Survey 2019

5. Significant Progress/Trend Comparison: Our Efforts Are Paying Off
2019 Comparison to Average
Drop-in hours with my Student Services program advisor have been valuable to me
+15
I find that NYU Wagner staff are responsive to student questions and concerns
+12
I am satisfied with the range of elective courses offered by Wagner
+11
Student Survey 2019

6. Significant Progress/ Trend Comparison (cont.)
2019 Comparison to Average
NYU Wagner creates an environment where I feel welcomed +6
One-on-one coaching/advisement with Career Services staff has been useful to me
I am satisfied with the quality of education provided by NYU Wagner +5
Student Survey 2019

7. What Students Value Most (representative quotes)
“The culture is amazing. It’s supportive, the events cater to networking and make you feel welcomed.”
“The professors interest in what we’re doing/learning/
interested in is remarkable.”
“I most value not only learning with, but from, my peers and gaining insight from their challenges and experiences.”
“I really love that, generally, there’s lots of classes to choose from depending if you’d like to deepen your focus, change your focus, or challenge yourself to learn new things.”
“The openness, warmth, and guidance I’ve received from full-time staff. They make Puck feel like home.”
Student Survey 2019

8. Consistent Challenges
Mix of students is valued (92%) yet operationally challenging
Course scheduling
Activities scheduling
Student Survey 2019

9. What Students Would Enhance (representative quotes)
“More interaction with faculty.” – 59%; down 2
“Information is difficult to find because it’s all in different places on the website.” – 65%; down 4
“Student groups – surprisingly underwhelming. Exciting at the beginning, but disappointing throughout the year.” – 57%; down 12
“Broken seats and dirty classrooms abound.” 51%; up 11
“It would be cool if Puck had more study and student space.”
I would like to see more diversity in the faculty.”
Student Survey 2019

10. Focus Areas as a Result of This Survey
Informal faculty/student interaction
Information needed to make decisions about academic programs
Website
EDI
Student Space
Student Groups
Classrooms
Student Survey 2019