1. Management Levels Business Essentials
BCS-BE-21: Student analyzes management functions and their implementation and integration within the business environment

2. Levels of Management Top Management Mid-Management Supervisors
Work Teams

3. Top Management Executives Set goals – PLAN and CONTROL
Chief Executive Office
President or Vice President
Chief Operating Officer
Set goals – PLAN and CONTROL
Responsible for all work
Accountable for success

4. Mid-Management Organize Staff Implement
Responsible for specific departments:
Marketing Manager
Information Technology Manager
Customer Service Manager
Human Resources Manager
Organize
Staff
Implement

5. Supervisors 1st level of management Responsible for group of employees
Implement plans of management
Plan – work
Organize – resources
Control – evaluate work

6. Work Teams Have authority and responsibility for work
Plan, organize own work, determine how to accomplish goals
Responsible for meeting goals
Good way to learn management skills

7. Management Styles
Management style is the way a manager treats and involves employees
Tactical
Manager is more directive and controlling
Strategic
Manager is less directive and involves employees in decision making
Mixed
Combination of tactical and strategic

8. Use Tactical Style when….
Employees are part-time or temporary
Employees are not motivated
Working under deadlines
Assigning new tasks to inexperienced employees
Employees don’t want to make decisions

9. Use Strategic Style when….
Employees are skilled, experienced
Routine work
Employees like their work
Manager wants to improve group relationships
Employees are responsible