1. CENTRAL BOARD OF EXCISE & CUSTOMS
CBEC-GST Software
Commissioner and
Other Supervisory Officers

2. Introduction to GST e-PAO States CBEC ACES-GST System New Ecosystem
IGST Information
GST Common Portal
Registration
Payments
Returns
Dealer
e-PAO
States
CBEC pulls information through APIs
CBEC pushes
information through APIs
Information Exchange with Other Agencies
TAG
Refunds
Audits
Investigation
Appeal
ICEGATE
EDW
CBEC ACES-GST System
Department Official
System notifies officer
Officer processes
Information Exchange with Other CBEC Applications for IGST and Analytics

3. Back end for Model 2 states Front End for all taxpayers
Agencies under GST
GSTN
All taxpayers would file Registration applications and returns and pay CGST, IST and SGST through the GST Common Portal maintained by GSTN. This data would be sent to CBEC GST application and States’ applications for necessary action.
Model 2 states like Odisha, Arunachal Pradesh, Mizoram, Uttrakhand, Jharkhand, Assam etc. are depending on GSTN to manage back-end tasks such as tax settlement, assessment, refunds, etc.
Back end for Model 2 states
Front End for all taxpayers

4. Different Sections of DG Systems
Project Saksham
The IT infrastructure upgradation project of CBEC is called ‘SAKSHAM’.
System Integration (SI) team
Provides and (data centre, servers, etc) maintains IT infrastructure for running all CBEC applications
Ensuring security of CBEC IT infrastructure
User Access Management( SSO IDs, ICEGATE IDs, first time mapping of Officers to Customs or Central Excise)
Issues VPN IDs
LAN/WAN team
– Ensures last mile connectivity by providing LAN WAN connections to all the field formations and other CBEC Offices
- Provides end user hardware (thin clients/ All-in-one computers)
System Integration
LAN/WAN
Automation for Central Excise and Service Tax (ACES) GST team-
is looking after
the application development
hands-on application training for the CBEC officers.
requirement gathering for constant updations in the System
maintaining help desk for the ACES GST systems.
ACES GST Team
ACES-GST help desk for departmental Officers and taxpayers
Toll free no
Saksham Seva Helpline (Toll Free numbers): /

5. Permissions to view details for Supervisory officers
Registration Module
Can view the Archived list of various Registrations and the work flow
List of Registrations pending with Sub-ordinate officers
Return Module
View all types of Returns filed by the Tax payer
Could see the invoices uploaded
Payment
View Ledgers
Payment details ( Up to Individual Challan)
Reports
All reports
Master
Tax payer Master
Notification Master

6. Proposed Developments
Dash Board for All officers
Chairperson to Range Superintendent
Revenue
Registration
Tax Payer At a Glance
MIS Report for other modules

7. Field Formations India RU ZU CAG DGCEI DG Audit ZU RU DGTPS
L1 Executive L2
(State/Zone) L3
(ex: Commte) L4
(ex: Division) L5
(Ex: Range) RU ZU
Last level in the hierarchy is taxpayer. This is how the mapping or access is going to be in the upcoming application. Earlier, except for executive Commissionerates, others did not have a Comm Admin/ACL Admin. Also, access was not given to CAG and DGTPS.

8. Directorate Formation
India Admin
Parent Name Level
Executive Set-up
Audit Formations
Directorate Formation
Appellate Formation
Other CBEC Formations
Non-CBEC Formation
Level 1
India Admin
Directorate Admin (All States)
Board Office (View Permissions only, All Formations) Will be Handled by India Admin
CAG /
Others (View Permissions only) will be handled by India Admin
Level-2
State / Zone
Audit Commissionerate–State / Zone(Multiple commissionerate per State Possible)
Directorate
Level-3
Commissionerate
Audit Commissionerate
Zonal Unit
 Appellate Commissionerate – State Zone (Multiple commissionerate per state Possible)
Level-4
Division
Circle
 Regional Unit
Level-5
Range
Group 8

9. Formation Mapping in ACL
Each officer is mapped to one or more field formations. L1
India L2
(ex: State/Zone) L3
(ex: Commte) L4
(ex: Division)
L4* L5
(Ex: Range)
Ln (taxpayer)
i.e., GSTIN
Officer

10. ACL Module- Menu

11. Formation details of the Officer

12. Permission given to Commissioner’s and Above

13. Registration Module Menu

14. Return Module Menu

15. View retuns

16. List of Returns for viewing

17. Payment Module Menu

18. Masters Menu

19. Tax payer List

20. Work flow seen from the Master

21. Task pending with subordinate officers

22. Report Module

23. Pre defined reports –Registraion Module

24. Predefined reports –ACL Module

25. Various parameters for the report

26. Deemed Registration Report

27. Jurisdiction wise pendency report