1. Making people better at what they do…
Qstream for Managers
Making people better at what they do…

2. - HOW IT WORKS - Making People Better At What They Do
Participants
MOBILE REINFORCEMENT
Frontline Managers
COACHING OPTIMIZATION
Senior/Program Managers
PERFORMANCE ANALYTICS
Focused on the people side of learning and enablement, Qstream uses science, data and technology to improve job proficiency and change on-the-job behaviors. We target every level of your organisation:
Participants: Qstream provides knowledge reinforcement and proficiency improvement to Participants through mobile game mechanics
Frontline Managers: Qstream provides micro-coaching opportunities to frontline managers
Senior Managers: Qstream provides the performance analytics that allows senior managers make targeted business decisions
Ultimately we are in the business of making people better at what they do – incremental and continuous improvement in job proficiency for each employee and at scale for large and complex organizations.
To date over 12,000 Qstreams have been completed by over 350,000 employees
The results have been astonishing with an average proficiency improvement of 34% and engagement rates as high as 94% on average

3. Based on Scientific Research
Clinically proven to increase retention by up to 170%
Durably changes behavior to improve patient outcomes
Spaced education methodology
Studies show that people forget
up to 79% of new information within days and months
Qstream is proven by science and by the market - over 20 randomized clinical trials that confirm Qstream is the only scientifically proven tool to increase knowledge retention and change behaviors.
Additional info:
Qstream co-founder Dr Price Kerfoot, spaced-education pioneer and Harvard Medical professor, through his own experiences teaching medical students who often forgot critical information, challenged the way people learn, retain and apply new information. Research states that 79% of new information is forgotten in just 30 days, so we asked the question...  
“How can we help people improve their proficiency for the long term and how can this be measured?”
So, Dr Kerfoot started to dive into the concept of spaced-learning, testing principles in over 20 randomized, peer-reviewed clinical trials using Qstream’s technology:
with the spaced-learning algorithm, he was able to prove time and again that this resulted in a significant impact on knowledge retention and behavior change among the test cell.
That makes Qstream the only scientifically proven microlearning technology available, and we are proud that our co-founder is on our team and that his research is referenced by other microlearning experts and vendors.

4. - HOW IT WORKS - The Participant Experience
Notify
Answer scenario
View result
Explain
Rank
The participant flow:
Mobile first and available on any device through the cloud – iOS or Android and via a browser if working on a computer
Challenge-based learning – scenarios are presented as a Q&A format to develop critical thinking
Immediate feedback on whether a response is correct, including how peers responded
Explanation for each challenges helps with continued reinforcement and building critical thinking for long term retention
Game mechanics such leaderboard rankings by individual and team support engagement, as does the ability to comment to discuss answers and encourage team mates

5. - HOW IT WORKS - Manager Dashboard Streamlines Coaching
A key ingredient to improving job proficiency is engagement by team managers. Managers have a dedicated dashboard to show how their team are doing in Qstreams, that can provide encouragement for those who are engaged and mastering the content….or provide support for team members who need help.
Ultimately, Qstream gives coaching suggestions and templates that enables managers to:
Streamline coaching
Personalize it for each team member
Keep team members engaged
Be a more effective coach.
Managers have the data-driven intel in real-time to know who, what and when to coach. They can take remedial actions in real-time to support a team member in a positive way and make them better at what they do every single day.

6. - HOW IT WORKS - Real-time Insight of Proficiency and Gaps
Initial Level
Current Level
Qstream heatmaps are a very powerful tool for Program managers and senior leadership – whether they are head of business (enablement leaders, CLOs, heads of L&D and enablement program managers). By measuring the proficiency in specific competency areas deemed to make an employee successful, leaders can now measure the efficiency of training programs and make more informed decisions on where to focus future initiatives.
When this data is mapped against CRM or performance data, it is a powerful way to model the profile and competencies of successful employees.

7. The Qstream Way
The only scientifically proven microlearning tool that measurably changes behavior
Proven by the market for over 10 years to improve employee proficiency
Actionable insights enable personalized micro-coaching for each employee
Proven by science
Quantifiably changes behavior to improve customer/patient outcomes
Validated in more than 20 peer-reviewed clinical trials
The concept of “spaced education” was developed at Harvard Medical School by Qstream founder, Dr. B. Price Kerfoot - he is in our camp and referenced by our competitors
Up to 170% improvement in knowledge recall (79% of new info forgotten within 30 days)
Up to 35% proficiency gains
Proven by the market
Platform of choice for leading global organizations in knowledge-intensive or highly regulated markets
14 of the top 15 global pharmas
Enterprise-ready
Light-weight, SaaS platform that is scalable to tens of thousands of participants and able to meet the most stringent IT security requirements
Already in use in organizations with 1,000s of participants across multiple departments and geographies
18 languages across 80+ countries worldwide
SOC2 certified
Actionable Insights
No other provider has the breadth and depth of actionable analytics to do gap assessment for precision coaching and remediation - real-time dashboards, proficiency heatmaps and proficiency changes over time and across groups
SHRM 2016 Human Capital Benchmarking Report cited the average cost-per-hire of $4,129, yet most don’t have the data to know how well an employee is equipped to do their job once onboarded
People have different strengths and weaknesses that traditional training programs do not personally address
1,000s of data points collected from bite-sized, scenario-based challenges identify micro-coaching opportunities for managers to know who, what and when to coach.
Insights on performance, proficiency and engagement sent to managers weekly to support personalized coaching
Correlated with CRM or performance data, rich insights
Time-considerate
Bite-sized, purpose-built challenges durably change behavior in just minutes a day.
Companies tend to offer employee training on an annual (e.g. sales kickoff) or one-off basis (e.g. product training) - that is a lot of time out of the field or in classrooms, but often not effective long term
Average employee only has 24 minutes a week to learn (Bersin new learner research)
Proven to improve job proficiency in just minutes a day
Precision learning and precision coaching
Mobile-First & Engaging
A staggering 94% engagement rate
Game mechanics
Leaderboards
Peer benchmarking against participant responses
Social mechanics (comments)
Precision learning in just minutes-a-day for busy professionals and managers
Enterprise security, scalable, and available in 18 languages for global operations
Easy-to-use on any mobile device anytime, anywhere

8. THANK YOU

9. - HOW IT WORKS - Video Scenarios
Notify
Read scenario
Record response
Submit
Manager review
Video coaching allows participants to view recorded responses to video scenarios presented within a Qstream challenge. This can help participants practice how they would respond in “real-life” on-the-job situations and helps managers understand how new knowledge and skills can be applied in field.
These observations, when presented alongside knowledge and skills insights from Qstream’s adaptive reinforcement algorithm, and CRM-sourced performance and productivity data, deliver a rich picture of an employee’s capabilities that is contextual.

10. Proven by science. Proven by the market.
Life Sciences
Medical Device
Healthcare Providers
Technology
Today Qstream have:
400+ customers
70+ partners
Who have completed 12,000+ Qstreams for 350,000+ employees
Financial Services
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