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HOTELCONSULT Five Pillars for Hospitality Success INSERT LOGO HERE

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Presentation on theme: "HOTELCONSULT Five Pillars for Hospitality Success INSERT LOGO HERE"— Presentation transcript:

1 HOTELCONSULT Five Pillars for Hospitality Success INSERT LOGO HERE
"Native products and flavors - under local brands - with international standards" By: Emilio Vargas, hotelier - restaurateur

2 Emilio Vargas, leads the Team;
Overview Six basic questions to DEFINE our company Who? When? What? History Management Team Creative Solutions Our Hospitality Services started in1,999 in Central America & Caribbean; later, expanded to Africa and Middle East! Emilio Vargas, leads the Team; from the Chef and marketing manager, to housekeeper, head accountant, and maintenance engineer! For us, each customer need or vision, is a PROJECT; as such, we CREATE specific project for you!

3 Overview How? Why? Where? Tools Location Mission
Six basic questions to DEFINE our company Where? How? Why? Tools Location Mission We customize ALL our resources to your particular operation – regardless of, size, logistics, budget, etc. We HELP in our office or, over internet or, at your project site -anywhere in the world! We never say NO! We are on a Mission - To HELP the Independent Hospitality Entrepreneur and develop your staff.

4 Carlos Henriquez Petit (Honduras, San Pedro Sula)
Our Team Professional support for our Projects Emilio Vargas Nagaraj Shetty Carlos Henriquez Petit Hotelier-Restaurateur, experience in 3 Continents, Project Manager, ISO Auditor, (USA, Miami) Finance Controller, General Accounting, IT, Processes/Controls (UAE, Dubai) Mechanical Engineer, Maintenance Facilities, Grounds, (Honduras, San Pedro Sula)

5 Our Team Andreas Hadrych Johnny Wollstein Boopathi Natharagan
Professional support for our Projects Andreas Hadrych Johnny Wollstein Boopathi Natharagan Marketing & Sales, PR, (Germany, Berlin) Food & Beverage Expert, (Colombia, Medellin) Housekeeping Manager, (UAE, Dubai)

6 Our Services Five Pillars for Hospitality Success We select and order all furniture FF&E, OE&S, recruit staff, more! Preopening Services; Full Project - from Concept to Opening – New or Remodeled or “turnaround” property! 01 02 Recruiting, Selecting, Training and Evaluating your staff! Human Resources Coaching & Training Manuals! 03 We manage your property operations to Financial Success! Hotel & Resort, Restaurant Management! 04 Simple and Inexpensive Quality Audits for Hotel & Restaurant! Quality Audits for Front & Back of The house 05 We work for your property  “detecting and solving” operational challenges! Consultancy Services & Operations Troubleshooting

7 Our Services Hotel, Resort, Restaurant: We select and order all furniture FF&E, OE&S, recruit staff, set-up marketing and accounting and more! Preopening Services: Full Project - from Concept to Opening - New or, Remodeled or, “turnaround” property! Five Pillars for Hospitality Success 01 We Assist and HELP the Owner: Taking over pre-opening responsibilities and leading on-time completion of ALL Tasks for the Opening, Grand Opening and 6 months into the operation: We assemble a Team - for your property ONLY - under the GM Leadership for the eight basic Disciplines: Marketing & Sales, Finance & Accounting, Maintenance & Repair, Food & Beverage, Front Desk, Rooms & Laundry, Human Resources & Development, Entertainment & Animation. General Manager – Quality, 3R,5S, Security,

8 02 Our Services Human Resources Coaching & Training!
Recruiting, Selecting, Training and Evaluating your staff! Human Resources Coaching & Training! Five Pillars for Hospitality Success 02 2.a. Training Manuals development: We breakdown all tasks for each position in your hotel and, from there, develop ALL your training manuals. 2.b. Training: We have available more than 40 hospitality topics; If we don’t have the one you need, NO problem, we can develop it for you! Training will be delivered in most suitable Format: Conference: 1 day, 4 to 6 hours, Motivational, Educational, Workshop: 6 hours/day; 3 days, learning new Skills, Coaching: 6 hour/day; 5day/week; 1, 2, 3 weeks, Individual sessions, Seminars: 6 hour/day days, 1,2 weeks, cross training, Learning Circles: 6 hour/day days, 1,2 weeks, Supervisors/HODs,

9 We take care of this for you:
Our Services Our Team, manages your property; we assume Full responsibility for Management and Financial Success! Hotel & Resort, Restaurant Management! Five Pillars for Hospitality Success 03 Our daily efforts AND undeterred commitment – managing your new hotel or, remodeled Resort or, “turnaround” restaurant to make it PROFITABLE! We take care of this for you: Hotel, Restaurant Site selection, Resort Concept development, Brand Decision, Contract negotiation, Pre-opening Project, Opening management, FF&E, OS&E technical specs, 1rst / 5th year Marketing Plan, Pre-opening Budget, 1st /5th year Operations Budget, Profit & Loss Statement, Catalog of Accounts, Product & Supplies Standards, Purchasing Specifications, Policies & Procedures, Cash handling specs, Daily Report owner & manager, Monthly Statistical analysis, Accounts receivable & payable, AND, MANY MORE TASKS ! Or, we can help to Create your Own Native Brand! Blue Flag beach

10 Our Services Five Pillars for Hospitality Success Simple and Inexpensive Quality Audits for Hotel & Restaurant! Quality Audits for Front & Back of The house 04 Plan and Prepare Arrange and Anounce or Unanounce..! Arrive at site, meet, explain Perform Audit Informal Audit report of findings Formal Report and recommendations Front of the House: Reservations, Entrance, Lobby, Front Desk, Public areas, Hotel rooms, Restaurant, Bar. Back of the House I : Marketing & Sales, Maintenance & Repair, Food & Beverage, HR & Development, Back of the House II : Housekeeping, Accounting, Entertainment, GM, 3R, 5S, Back of the House III: Take your pick; choose four disciplines you want us to Audit!

11 05 Our Services Consultancy Services & Operations Troubleshooting
We are ready TO HELP solving your operational challenges! Consultancy Services & Operations Troubleshooting Five Pillars for Hospitality Success 05 Do you have a current problem..? Or, anticípate a future challenge at any of your hotel departments..? Give us a call! Front Desk Marketing Housekeeping Food & Beverage Accounting

12 Beyond the Technical Skills we work with Three Values
Roadmap to Success 03 DEPENDABILITY * Beyond the Technical Skills we work with Three Values 02 COMMITMENT * 01 HONESTY *

13 1 2 3 4 Our Process Step 1 Step 2 Design Step 3 Support
HotelConsult and our 4 Step Process – Step 1 Step 2 Design We listen, visit and learn your "Vision"; then, we investigate and evaluate all variables! We Design ALL Nine Steps of Project Management to give structure to your Vision 1 2 Step 3 Support Step 4 Execution 3 4 Once we agree on the Project, you provide support & resources: Financial, Logistics, HR, Office & Facilities, etc. We Execute the Project, within Budget and on-time Delivery!

14 Including: Summary, % Accomplishment, Graphics, Budget/Financial;
Project Timeline Hotel Consult and 4 times Assessments - from Idea to Completion First Second Third Fourth Assessment Assessment Assessment Assessment * * * * During the course of the Project, we deliver mandatory Weekly Progress Reports Including: Summary, % Accomplishment, Graphics, Budget/Financial; At least Four General Assessments are expected from CONCEPT to DELIVERY!

15 Global Reach HotelConsult and the Five Pillars for Hospitality Success - reaches the world! USA & Caribbean Middle East, UAE, Dubai Add your text here Middle East, Dubai Central & South America Africa, Nigeria, Lagos Central & South America e Africae ANYWHERE! USA & Caribbean Yes, we go wherever you need HELP!

16 Dear Hospitality Entrepreneur, Thank you for your time!
We have briefly covered all 5 Pillars of our Consultancy Services My personal recorded message for you: Please, CLICK below to start message: "Go out and sell Native products and flavors under local brands – with international standards" To contact: Mobile & WhatsApp: +(504)

17 HotelConsult manages your Project Tasks with Trello (click)!
Contact us HotelConsult 24/7 Messages: +1(786) Mobile & WhatsApp: +(504) Image source: HotelConsult manages your Project Tasks with Trello (click)!


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