1. Ministry Advancement Department
Featuring Donor services

2. Team Marsha Miller Jennifer Meuli Bre Haven Christine Holland
Marsha servers in duel roles as the Finance Assistant and the Donor Services Assistant.
Ministry Advancement Specialist
Donor Services Representative
Ministry Advancement Coordinator

3. Donor Services Objectives
To process all income (donations and payments) in a timely and accurate manner, while efficiently and effectively serving staff and donor needs.
Note: While Donor Services processes all ISI income, please note that Finance tracks fund balances and charges to staff accounts. For questions about what money is available in an account, contact the Finance Office. For questions about a donor or specific donation or payment, contact Donor Services.

4. Account fund codes Ministry account
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Ministry account
A unique four-digit number beginning with 5 # # #
Identifies staff account in Donor Services and Finance systems and processes.
Donors may designate funds to staff by account number and/or by name.
Funds processed through staff accounts are assessed a 15% Staff Service Allocation (SSA).
See SSA brochure for breakdown
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5. Account fund codes City account
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City account
Can be set up to raise funds for specific city ministry projects.
Funds processed through city accounts are assessed a 15% SSA.
Events
Registrations and payments can be collected online through the Bluefire processor
You must register each event and complete a form with Rebekah at
Fundraisers (10% SSA)
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6. Account fund codes Special account
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Special account
A unique four-digit number beginning with 5 # # #
Identifies staff account in Donor Services and Finance systems and processes.
Donors may designate funds to staff by account number and/or by name.
Funds processed through staff accounts are assessed a 15% Staff Service Allocation (SSA).
See SSA brochure for breakdown
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7. Please Note
ISI does not process pledges – we process donations/payments when they are received.
Please ask your donors not to send cash
If you receive cash from a donor, please obtain a money order with your donor’s information as the remitter and send it to our office.

8. Ways to contribute to ISI
Check
Online
By Phone
Check Donations
Must be made payable to ISI or International Students, Inc.
If you receive a check made payable to you, please have the donor change the payee to ISI (see “Direct Contributions” document).
If we receive a check made payable to staff, we must return it to the donor to correct the payee.
Each donation generates a receipt to the donor. Receipts are mailed or ed based on type of gift and/or donor preference.

9. Ways to contribute to ISI
Check
Online
By Phone
Online Giving via BlueFire
Donors can make one-time donations or set up recurring contributions from a credit/debit card OR from their checking account (donors must register and log in on the donation page to set up recurring).
Online donations generate ed receipts for each donation, and then a mailed/ ed Annual Statement to reflect all donations made for calendar year (online or by mail).
Recurring donors receive an notification when their gift is unable to process, asking them to update their account.
Staff receive a Daily Digest showing a summary of online donations made to their fund(s) for the previous day (if none then no report is generated).

10. Ways to contribute to ISI
Check
Online
By Phone
Online Giving via BlueFire (Cont.)
Recurring donations are notated on the daily digest report from BlueFire for tracking purposes.
Gifts will post automatically to the Field Staff Portal. If “Bad Record” or no donor contact information appears, this indicates the system was not able to match the gift to a current donor account. Donor Services reviews this daily to ensure gifts will update automatically in the portal.

11. Ways to contribute to ISI
Check
Online
By Phone
Donations can be called in for those who do not wish to do it themselves online. They can call Donor Services at:
We will process one-time and recurring transactions via the online BlueFire system.

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