QUARTER 3 & 4 PERFORMANCE REPORT

QUARTER 3 & 4 PERFORMANCE REPORT
DEPARTMENT OF LABOUR QUARTER 3 & 4 PERFORMANCE REPORT 19 JUNE 2017

TABLE OF CONTENTS INTRODUCTION LEGEND
OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVES AND PER BRANCH DURING QUARTER MAJOR PERFORMANCE CHALLENGES AND ACHIEVEMENTS ENCOUNTERED DURING QUARTER (OCTOBER 2016 – DECEMBER 2016) OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVES AND PER BRANCH DURING QUARTER MAJOR PERFORMANCE CHALLENGES AND ACHIEVEMETS ENCOUNTERED DURING QUARTER (JANUARY 2017-MARCH 2017) PUBLIC EMPLOYMENT SERVICES ANNUAL ADDITIONAL STATISTICS PER: SECTOR, PROVINCE AND GENDER & AGE CONCLUSION Chief Directorate Communication |

INTRODUCTION INTRODUCTION - The Constitutional Mandate of the DoL - The Policy Mandate of the DoL

INTRODUCTION: THE CONSTITUTIONAL MANDATE OF THE DOL
Section 9, to ensure equal access to opportunities. Section 10, promotion of labour standards and fundamental rights at work. Section 18, Freedom of association. Section 23, To ensure sound Labour relations. Section 24, To ensure an environment that is not harmful to the health and wellbeing of those in the workplace. Section 27, To provide adequate social security nets to protect vulnerable workers. Section 28, To ensure that children are protected from exploitative labour practices and not required or permitted to perform work or services that are inappropriate for a person of that child’s age or their well‐being, education, physical or mental health or spiritual, moral or social development is placed at risk. Section 34, Access to courts and access to fair and speedy labour justice.

INTRODUCTION: THE POLICY MANDATE OF THE DOL
Improved economic efficiency and productivity. Creation of decent employment. Promoting labour standards and fundamental rights at work. Providing adequate social safety nets to protect vulnerable workers Sound labour relations. Eliminating inequality and discrimination in the workplace. Enhancing occupational health and safety awareness and compliance in the workplace. Give value to social dialogue in the formulation of sound and responsive legislation and policies to attain labour market flexibility for competitiveness of enterprises which is balanced with the promotion of decent employment

LEGEND Implication: ACHIEVED Performance Indicator is on track or reflects complete implementation. Target achieved 100% + Complete Implication: NOT ACHIEVED Performance Indicator behind schedule. Target not achieved 0% - 99% Complete

OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVE AND
OVERALL PERFORMANCE OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVE AND PER BRANCH DURING QUARTER 3 OCTOBER 2016 – DECEMBER 2016

QUARTER 3 PERFORMANCE PER STRATEGIC OBJECTIVE 2016/17
Strategic Objectives Annual Planned Indictors Indicators with targets reporting in Q3 Achieved Not Achieved Overall Achievement % Contribute to employment creation 8 5 3 63% Promote equity in the labour market 4 1 80% Protecting vulnerable workers 6 Strengthening multilateral and bilateral relations - Strengthening occupational safety protection 100% Promoting sound labour relations 2 Monitoring the impact of legislations 0% Strengthening the institutional capacity of the Department 60% Total number of Indicators 35 32 23 9 72% Overall Performance 28% *** There was no target for ‘”Strengthening multilateral and bilateral relations” ****Promote equity in the labour market includes IES + LP&IR Indicator 1.1 ****Protecting vulnerable workers includes IES+ LP&IR Indicator 2.1

QUARTER 3 PERFORMANCE PER PROGRAMME 2016/17
Branch Annual Planned Indicators Indicators with targets reporting in Quarter 3 Achieved Not Achieved Overall % Achievement Administration 5 3 2 60% Inspections and Enforcement Services 15 14 12 86% Public Employment Services 8 63% Labour Policy and Industrial Relations 7 Total number of Indicators 35 32 23 9 72% Overall Performance 28%

QUARTER 3 2016-17 PERFORMANCE INFORMATION
MAJOR PERFORMANCE CHALLENGES ENCOUNTERED DURING QUARTER OCTOBER 2016 – DECEMBER 2016

PROGRAMME 1 ADMINISTRATION

PROGRAMME 1: ADMINISTRATION
Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.1 Improve the Department’s management practice and strategic support based on the Management Performance Assessment Tool (M-PAT) assessment criteria. 55% of total Department’s M-PAT standards at compliance Levels 3 and 4 Develop and sign-off the M-PAT Action Plan by EXCO to address challenges raised in M-PAT 1.6 NOT ACHIEVED The MPAT plan has been developed and circulated to all managers. It will be signed off by EXCO on the 30th January 2017 The M-PAT 1.6 Moderated report was only received by the DoL on the 23 December 2017, very late at the end of Q3 and there was no time to deliberate on the action plan. This was not anticipated in DoL planning as the report is usually despatched in February by the DPME. Time frames for delivery of this target have been adjusted accordingly in future plans of the DoL. 2.1 Percentage of vacancy rate reduced by 31 March 9.9% 10.27% No. of Funded Posts: 8701 No. of Posts filled: 7807 No. of vacant Posts: 894 Capacity challenges at HRM in capturing thousands of applications Explore the appointment of a response handling company for recruitment and selection within the supply chain processes of the DoL

KEY PERFORMANCE INDICATOR
ADMINISTRATION Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 3.1 Number of Annual Financial Statements (AFS) and Interim Financial Statements (IFS) compiled per year that comply with guidelines issued by the National Treasury. Q October 2016 ACHIEVED IFS compiled and submitted to National Treasury and the Auditor-General on 31st October 2016. None 4.1 Percentage of compliant invoices paid within 30 days of receipt 100% No. of invoices received during the period: 4020 Paid within 30 days: 3969 Compliant invoices paid within 30 days % paid within 30 days: 100% Paid after 30 days: 51 (1.3%) Variance: 33 (0.8%)

ADMINISTRATION Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 4.2 Percentage reporting of detected irregular, fruitless and wasteful and unauthorized expenditure ()TR9.1.2 100% ACHIEVED Irregular expenditure detected: R Fruitless & Wasteful expenditure: R Unauthorized expenditure detected: None

INSPECTION AND ENFORCEMENT SERVICES
PROGRAMME 2 INSPECTION AND ENFORCEMENT SERVICES

INSPECTION AND ENFORCEMENT SERVICES (IES)
KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROMOTE EQUITY IN THE LABOUR MARKET 1.1 Number of designated employers reviewed per year to determine compliance with employment equity legislation 162 NOT ACHIEVED Actual reviewed: 160 Number compliant: 3 Variance: -2 (8%) Unavailability of designated employers due to December holidays. The employers were notified of the new appointments and will be reviewed during Q4 1.2 Percentage of non-compliant employers of those reviewed in reference to 1.1 issued with a recommendation within 90 days of the review 100% ACHIEVED Of the 160 employers reviewed, 157 were non-compliant. 100% (157 of the 157) non-compliant employers) were issued with recommendations within 90 days of the review. None

KEY PERFORMANCE INDICATOR PROMOTE EQUITY IN THE LABOUR MARKET
IES KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROMOTE EQUITY IN THE LABOUR MARKET 1.3 Number of designated employers inspected per year to determine compliance with employment equity legislation 945 ACHIEVED Actual inspected 1 059 Number Compliant: 910 Variance: (114) Human capacity challenges in that there was a need to provide training . 36 Inspectors were trained on the 14th – 15th November 2016, to address the gaps that were identified. 1.4 Percentage of non-complying workplaces inspected per with reference to 1.3 dealt with in terms of the Employment Equity Act 100% Of the workplaces inspected, 149 were non-compliant. 100% (149 of the 149) non-compliant workplaces) was dealt with in terms of the Employment Equity Act. Notices issued: 23 Court referrals: 0 Subpoena/Other: 15 None

IES KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.1 Number of workplaces inspected per year to determine compliance with labour legislation 26991 ACHIEVED A total of workplaces were inspected with a variance of 2732 There were blitz inspections conducted and resulted in Branch over-achieving the target None 2.2 Percentage of non-complying workplaces inspected with reference to 2.1 per year dealt with in terms of the relevant labour legislation 100% 100% of the 29723 workplaces inspected, 4260 were non-compliant. 100% (4 260 of the 4 260) non-compliant workplaces) were dealt with in terms of the relevant labour legislation.

IES KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE
REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.3 Number of advocacy and educational sessions conducted per year in identified sectors 1 Private Security seminar NOT ACHIEVED One seminar in Private Security seminar conducted None 1 Training Program 175 shop stewards trained Number of shop stewards trained: 39 Variance: -136 Poor attendance by shop stewards. In the 2017/18 financial year, training will be conducted upon request by the shops stewards.

IES KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.4 Percentage of inspections on request for work permits conducted within 25 calender days 90% ACHIEVED 94% Of the 128 requests received, 94% (120) inspections were conducted within 25 calendar days. The work permits applications are given priority. None 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation 100% Of the 120 workplaces that were inspected 3 were non-compliant. 100% (3of 3) were dealt with in terms of the relevant labour legislation. Notices issued: 3 Court referrals: 0 Other: 0

STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION
IES KEY PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.1 Number of workplaces inspected per year to determine their compliance with the OHS legislation 4 393 ACHIEVED 4 455 workplaces were inspected with a variance of 62 There were blitz inspections conducted and resulted in Branch over-achieving the target. None 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation 100% Of the 4 455workplaces inspected, were non-compliant. 100% (1511of the 1511) non-compliant workplaces) were dealt with in terms of OHS

REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.3 Percentage of reported incidents investigated within 90 calendar days 62% ACHIEVED Of the 189 reported incidents, 77% (145) were investigated within 90 calendar days. Incidents were given priority None 3.4 Percentage of applications for registration of entities processed within 60 calendar days 80% Of the 1090 applications received, 94% (1026) were processed within 60 calendar days Employers are submitting complete information which makes it easier to finalize the application on time. 3.5 Amendments to the Occupational Health and Safety Act processed through the relevant structure (Cabinet) by 31 March 2017 OHS Amendment Bill submitted to Cabinet No target

REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.6 Number of employer payroll audits conducted per year to determine employers contribution to the Unemployment Insurance Fund 2 603 ACHIEVED A total of employer audits were conducted with a variance of 239. High turnover of staff. Vacancies are filled but newly appointed auditors require training. As of 28 November 2016 newly recruited auditors are undergoing a six month training to be ready to conduct inspections.

PROVINCIAL PERFORMANCE ON IES INDICATORS
BRANCH EC FS GP KZN LP MP NC NW WC TOTAL 1.1 Number of designated employers reviewed per year to determine compliance with employment equity legislation NOT ACHIEVED. 160 employers were reviewed against a target of 162 Target: 162 29 06 39 12 4 13 9 8 42 Actual reviewed 160 21 3 16 45 1.2 Percentage of non-compliant employers of those reviewed in reference to 1.1 issued with a recommendation within 90 days of the review. ACHIEVED Of the 160 employers reviewed, 157 were non-compliant. 100% (157of the 157 non-compliant employers) were issued with recommendations . 100% Number of employers not complying 5 157 No. issued with recommendations within 90 days

BRANCH EC FS GP KZN LP MP NC NW WC Total 1.3 Number of designated employers inspected per year to determine compliance with employment equity legislation ACHIEVED 1 059 employers were inspected against a target of 945. Target 945 75 48 390 130 24 38 17 36 187 Actual Inspected 1059 107 57 391 28 34 83 252

BRANCH EC FS GP KZN LP MP NC NW WC Total 1.4 Percentage of non-complying workplaces inspected per year with reference to 1.3. dealt with in terms of the Employment Equity Act. ACHIEVED Of the workplaces inspected, 149 were non-compliant. 100% (149 of the 149) non-compliant workplaces) was dealt with in terms of the Employment Equity Act. Target 100% Number not complying 19 22 41 21 7 16 23 149 Percentage dealt with

BRANCH EC FS GP KZN LP MP NC NW WC ACTIONS TAKEN 1.4 Percentage of non-complying workplaces inspected per year with reference to 1.3. dealt with in terms of the Employment Equity Act. Notices Issued 145 19 22 37 21 7 16 23 Court Referrals 4 other (specify) 27

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.1 Number of work places inspected per year to determine compliance with labour legislation. ACHIEVED A total of number of workplaces were inspected. Target 26991 3226 2117 6041 5942 2437 1997 1049 1622 2560 Actual No. inspected 29723 4304 2470 4526 6871 2937 2394 1066 2168 2987

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.2 Percentage of non-complying workplaces inspected per year with reference to 2.1 dealt with in terms of the relevant labour legislation ACHIEVED Of the workplaces inspected, were non-compliant. 100% (4 620 of the 4 620) non-compliant workplaces) were dealt with in terms of the relevant labour legislation. Target: 100% 4260 No. of workplaces not complying 363 230 618 963 288 224 286 164 1124 Actions taken: No. of notices issued 211 880 129 4123 Referred to court 22 88 5 6 4 125 Subpoenas 127 26 153

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.4 Percentage of inspections on request for work permits conducted within 25 calendar days ACHIEVED Of the 128 requests received, 94% (120) inspections were conducted within 25 calendar days. Target: 90% No. of requests received 13 3 65 12 8 15 2 7 128 No. inspected within 25 calendar days 60 4 120 % inspected within 25 calendar days 94% 100% 92% 57%

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation ACHIEVED Out of the 120 inspected 3 were non-compliant and 1 were classified as complying. 100% (3 of 3) non-complying workplaces inspected were dealt with in terms of the relevant labour legislation Target: 100% No. of workplaces not complying 1 3 No. compliant 13 60 11 7 15 2 117 No. of work places dealt with % workplaces dealt with 0%

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation ACTIONS TAKEN No. of notices issued 1 3 No. referred to court Other

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.1 Number of workplaces inspected per year to determine their compliance with the OHS legislation. ACHIEVED 4 455 against a target of workplaces were inspected Target 4 393 500 417 1121 960 317 164 146 271 497 4393 Actual No. Inspected 4 455 428 348 1184 995 301 319 41 345 494 4455 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation. . Of the workplaces inspected, were non-compliant. 100% (1 511 of the 1 511) non-compliant workplaces) was dealt with in terms of OHS 100% No. of workplaces not complying 106 121 332 281 199 141 19 125 187 1511 No. of workplaces dealt with % dealt with

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation. ACTIONS TAKEN No. of notices issued 106 121 343 310 206 141 19 125 187 1558 No. referred to court 11 Other

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.3 Percentage of reported incidents investigated within 90 Calendar days. ACHIEVED Of the 189 reported incidents, 77% (145) were investigated within 90 calendar days. Target 62% No. of reported incidents 189 53 7 32 14 41 9 3 15 No. investigated within 90 calendar days 145 38 6 25 31 1 % investigated within 90 calendar days 77% 72% 85% 78% 100% 76% 33% 40%

BRANCH EC FS GP KZN LP MP NC NW WC HQ Total 3.4. Percentage of applications for registration of entities processed within 60 calendar day. ACHIEVED. Of the 1090 applications received, 94% (1026) were processed within 60 calendar days. Target 80% No. of applications received 124 99 168 192 42 88 26 7 344 1090 No. processed within 60 calendar days 40 282 1026 % investigated within 60 calendar days 94% 100% 95% 0% 82%

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.6 Number of employer payroll audits conducted per year to determine employers contribution to the Unemployment Insurance Fund. ACHIEVED A total of 3150 payroll audits were conducted. Target 2603 231 238 466 336 257 271 235 245 324 260 3 Actual conducted 3150 282 302 640 431 289 385 202 317 Number of employers contributing 194 169 534 392 216 170 221 158 2256

PUBLIC EMPLOYMENT SERVICES
PROGRAMME 3 PUBLIC EMPLOYMENT SERVICES

PUBLIC EMPLOYMENT SERVICES (PES)
Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.1 Number of regulations and policies in terms of the Employment Service Act tabled to the ES Board per year Regulations on; registration of work-seekers section 52, tabled to the ES Board NOT ACHIEVED Draft Regulations in place but not yet tabled to the ES Board. The programmes for both the inauguration and 1st ES Board meeting were developed. The resource packs were distributed to all board members. Delay in inauguration preparation and 1st Board meeting The programmes for both the inauguration and 1st ES Board meeting were developed. The resource packs were distributed to all board members. 1.2 Number of PES advocacy campaigns conducted per year 51 ACHIEVED A total of 124 advocacy campaigns were conducted. with a variance of 70 High demand for advocacy campaigns None 1.3 Number of work-seekers registered on ESSA per year A total work-seekers were registered on ESSA system, with a variance of 41971 Advocacy campaign reach out to work-seekers

PROGRAMME PERFORMANCE INDICATOR
PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.4 Number of registered work-seekers provided with employment counseling per year ACHIEVED registered work-seekers were provided with employment counselling; with a variance of Advocacy campaign and exhibition reach out to work-seekers None 1.5 Number of registered employment opportunities filled by registered work seekers per year 4 450 A total of 7625work-seekers were placed in registered employment opportunities; with a variance of 2175. Advocacy campaigns conducted, and partnerships established with employers. Confirmation of Work-seeker referred for placement during 4th quarter was received during Q2. 1.6 Number of work opportunities registered on ESSA per year 60 000 A total of opportunities were registered on ESSA; with a variance of

PES PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.7 Percentage of applications from Private Employment Agencies and Temporary Employment Services processed within 60 calendar days 100% complete PEA and TES applications processed within 60 calendar days of receipt NOT ACHIEVED 86 out of 131 (66%) were processed within 60 calendar days and 45 (34%) were processed beyond 60 days. Delays in the verification process of the applicants information. Implement improvement plans with underperforming provinces during fourth quarter. 2.1 Percentage of applications for foreign nationals corporate and individual work visa processed within 30 working days 70% complete applications for foreign nationals corporate and individual work visa processed within 30 working days 93 out of 139 (67%) was processed within 30 working days Delays in the verification process of the applicants information Implement improvement plans during Fourth quarter.

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.2 Number of PES advocacy campaigns conducted per year 51 ACHIEVED A total of 121 advocacy campaigns were conducted. High demand for advocacy campaigns. None Prov. Targeted Provincial advocacy campaigns Actual provincial advocacy campaigns conducted Variances Q3 EC 6 24 18 FS 5 4 -1 GP 11 13 KZN 19 LP MP 8 2 NC 3 10 7 NW WC 1 TOTAL 51 121 70 “

Target to be registered
PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.3 Number of work-seekers registered on ESSA per year ACHIEVED A total of work-seekers were registered on ESSA system, with a variance of Advocacy campaign reach out to work-seekers None Prov. Target to be registered Actual registered Variances Q3 EC 12650 20907 8257 FS 6900 9680 2780 GP 27600 34049 6449 KZN 19550 27462 7912 LP 16730 9830 MP 8050 11568 3518 NC 2300 4710 2410 NW 5750 8725 2975 WC 13800 20115 6315 Other 11 500 3025 -8475 TOTAL 156971 41971 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports. “

Target to be provided with counseling Actual provided with counseling
PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.4 Number of registered work-seekers provided with employment counseling per year ACHIEVED registered work-seekers were provided with employment counselling; with a variance of Advocacy campaign and exhibition reach out to work-seekers “ Provinces Target to be provided with counseling Actual provided with counseling Variances Q3 EC 12 820 17874 5 054 FS 7 670 12747 5 077 GP 24 430 28924 4 494 KZN 11 560 18845 7 285 LP 20507 7 687 MP 14054 2 494 NC 6 390 6326 -64 NW 14203 2 643 WC 8315 645 Other 1160 1 160 TOTAL 142955 36 475 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports.

Target to be filled Actual filled Variances Q3
Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE REMEDIAL ACTION 1.5 Number of registered employment opportunities filled by registered work seekers per year 5 450 ACHIEVED A total of 7625 work-seekers were placed in registered employment opportunities; with a variance of 2175. Advocacy campaigns conducted, and partnerships established with employers. Confirmation of Work-seeker referred for placement during 4th quarter was received during Q2. None Provinces Target to be filled Actual filled Variances Q3 EC 750 1295 545 FS 440 509 69 GP 1020 1341 321 KZN 950 1669 719 LP 480 1064 584 MP 546 106 NC 280 483 203 NW 340 91 -249 WC 613 -137 OTHER 14 TOTAL 5 450 7625 2175 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports.

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE REMEDIAL ACTION 1.6 Number of work opportunities registered on ESSA per year 40 770 ACHIEVED A total of opportunities were registered on ESSA; with a variance of Advocacy campaigns conducted, and partnerships established with employers. None Province Target to be registered Actual registered Variances Q3 EC 5700 5904 204 FS 3260 4365 1105 GP 7750 10554 2804 KZN 6940 8172 1232 LP 3670 3780 110 MP 3239 -21 NC 2040 4558 2518 NW 2450 1969 -481 WC 9666 3966 Other 343 TOTAL 40 770 52550 11780 *Other refers to online/Head Office registered opportunity

PES 1.7 Percentage of applications from Private Employment
PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.7 Percentage of applications from Private Employment Agencies and Temporary Employment Services processed within 60 calendar days 100% complete PEA and TES applications processed within 60 calendar days of receipt NOT ACHIEVED 66% 8 of the 131 (66%) applications were processed within 60 calendar days and 45 (34%) were processed beyond 60 days. Delays in the verification process of the applicants information. Implement improvement plans with underperforming provinces during third quarter. Provinces Total received Actual processed within 60 days % processed within 60 days Processed beyond 60 days % processed beyond 60 days Q3 EC 2 100 % FS 3 100% GP 43 KZN 11 0 % LP 6 MP NC NW WC 61 29 47,5% 32 52.5% TOTAL 131 86 66% 45 34% “

PES 2.1 Percentage of applications for foreign nationals corporate and
PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 2.1 Percentage of applications for foreign nationals corporate and individual work visa processed within 30 working days 70% complete applications for foreign nationals corporate and individual work visa processed within 30 working days NOT ACHIEVED 67% (93 of the 139) were processed within 30 working days. Variance is -33% Delays in the verification process of the applicants information Implement improvement plans during third quarter. Prov Total Processed Processed within 30 working days % processed within 30 working days Processed beyond 30 working days No. of workers applied No. of workers negative EC 13 100% 6 7 FS 3 GP 52 37 71% 15 2 50 KZN LP *8 88% 1 924 181 743 MP *22 59% 9 1579 1008 571 NC 4 NW 0% WC *31 10 32% 21 549 Total 139 93 67% 46 3130 1199 1931 * Include Corporate Visa application involving large number of workers

PES 2.1 Percentage of applications for foreign nationals corporate and
PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 2.1 Percentage of applications for foreign nationals corporate and individual work visa processed within 30 working days 70% complete applications for foreign nationals corporate and individual work visa processed within 30 working days NOT ACHIEVED 68% (127 of the 187) were processed within 30 working days. Variance is 2% Delays in the verification process of the applicants information Implement improvement plans during third quarter. Prov Total Processed Processed within 30 working days % processed within 30 working days Processed beyond 30 working days No. of workers applied No. of workers negative EC 14 100% 3 11 FS 2 GP 68 46 68% 22 941 1 940 KZN 12 92% LP *21 20 95% 3 264 1 162 2102 MP *17 10 59% 7 788 622 166 NC *4 75% 153 151 NW 33% WC *46 43% 26 465 365 101 Total 187 127 60 5 642 2 304 3339

LABOUR POLICY AND INDUSTRIAL RELATIONS
PROGRAMME 4 LABOUR POLICY AND INDUSTRIAL RELATIONS

LABOUR POLICY & INDUSTRIAL RELATIONS (LP & IR)
PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 10: Promote Equity in the Labour Market (OUTCOME 14: TRANSFORMING SOCIETY AND UNITING THE COUNTRY) 1.1 Number of policy instruments developed and promoted to enhance the implementation of EEA by 31 March 2017 Consolidate public comment and develop final Draft Code of Good Practice on preparation and implementation of EE Plans by 31 December 2016 ACHIEVED Consolidated report of the public comments and the final Draft of the Code on EE Plans developed and finalized on 6 December 2016 None

LP & IR PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET
ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Protect Vulnerable Workers (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH 2.1 Number of sectoral determinations reviewed per year No Target Strategic Goal 4: Strengthen multilateral and bilateral relations 3.1 Strengthen and monitor implementation of bilateral agreements that are in line with national priorities within set time frames

LP & IR PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 6: Promote sound labour relations (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 4.1 Percentage of collective agreements extended within 90 calendar days of receipt by 31 March 100% ACHIEVED 8 received 8 processed within 90 calendar days (100%) **(100% depends on the number of agreements received) None

LP & IR PROGRAMME PERFORMANCE INDICATOR QUARTER 3 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 6: Promote sound labour relations (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 4.2 Percentage of labour organisation applications for registration approved or refused within 90 calendar days of receipt by end of March 100% ACHIEVED 38 received APPROVED Actual approved within 90 days: 6 Percentage approved within 90 days: REFUSED Actual refused within 90 days: 32 Percentage refused within 90 days: 100% None

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.1 Number of labour market trends reports produced annuall Four annual statistical trend reports approved and published by September These include: Annual Labour Market Bulletin, Job Opportunity and Unemployment in the SA labour market 2015/16, Industrial Action report 2015 and Annual Administrative Statistics report 2015 NOT ACHIEVED Two annual statistical trend reports produced. These include: Annual Labour Market Bulletin and Job Opportunity and Unemployment in the SA labour market 2015/16 reports. The 2015 Industrial Action Report was launched on the 14 of December 2016, whereas the Annual Administrative Statistics 2015 has already been published. These two annual statistical trend reports were approved by the Minister on the 09 August 2016). However, the delay wrt the publication was associated with the development of the report layout, editing, request for quotations and government printers. The two annual reports are now in the process to be disseminated to the users and to be posted in the DoL WEBSITE.

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.2 Number of labour market research reports produced annually Data collection completed and 1st draft reports prepared NOT ACHIEVED 1. Active labour market policy- Assessing the impact of the Training Layoff scheme Data: collection commenced, finalized and captured. Preliminary data analysis done. Draft Stakeholders report was developed. 2. Resource adequacy Data collection was completed and the first draft report was prepared. Two draft reports to be developed by February 2017 Evaluation of BCEA thresholds; An agreement was reached with the service provider that they will submit the draft report in February 2017 and the final report in March 2017 to make up for the lost time. February 2017 2. Evaluation of BCEA thresholds; March –

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.2 Number of labour market research reports produced annually Data collection completed and 1st draft reports prepared 3. Evaluation of BCEA thresholds Project plan submitted to the department and approved. Draft literature review report submitted and inputs submitted to the service provider. Revised literature review submitted and preliminary data analysis commenced. 4.CEE Research on Migrant Labour Service provider(s) sourced through the RFQ process and a company appointed. Service Level Agreement signed as well as contract. Updated project plan submitted to the department. 3. Evaluation of BCEA thresholds; No draft report available due to delays caused by late signing of SLA and commencement of the project. 4. CEE Research on Migrant Labour Delay in approving updated project plan due to members of project steering team being on leave. January 2017

QUARTER 4 2016-17 PERFORMANCE INFORMATION
MAJOR PERFORMANCE CHALLENGES ENCOUNTERED DURING QUARTER 4 JANUARY 2017 – MARCH 2017

OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVE
OVERALL PERFORMANCE OVERALL ACHIEVEMENTS PER STRATEGIC OBJECTIVE AND PER BRANCH DURING QUARTER

QUARTER 4 PERFORMANCE PER STRATEGIC OBJECTIVE 2016/17
Strategic Objectives Annual Planned Indictors Indicators with targets reporting in Q4 Achieved Not Achieved Overall Achievement % Contribute to employment creation 8 6 2 75% Promote equity in the labour market 5 100% Protecting vulnerable workers Strengthening multilateral and bilateral relations 1 Strengthening occupational safety protection 83% Promoting sound labour relations 50% Monitoring the impact of legislations Strengthening the institutional capacity of the Department 3 60% Total number of Indicators 35 34 27 7 79% Overall Performance 20% *** There was no target for ‘”Strengthening multilateral and bilateral relations” ****Promote equity in the labour market includes IES + LP&IR Indicator 1.1 ****Protecting vulnerable workers includes IES+ LP&IR Indicator 2.1

QUARTER 4 PERFORMANCE PER PROGRAMME 2016/17
Branch Annual Planned Indicators Indicators with targets reporting in Quarter 4 Achieved Not Achieved Overall % Achievement Administration 5 3 2 60% Inspections and Enforcement Services 15 14 1 93% Public Employment Services 8 6 75% Labour Policy and Industrial Relations 7 4 67% Total number of Indicators 35 34 27 79% Overall Performance 21% 61

COMPARATIVE ANALYSIS OF QUARTERS 3 & 4 STRATEGIC OBJECTIVES: 2016/17
TREND Planned targets Overall Achieved % Average Performance Contribute to employment creation 8 5 63% 6 75% Promote equity in the labour market 4 80% 100% Protecting vulnerable workers Strengthening multilateral and bilateral relations - 1 Strengthening occupational safety protection 83% Promoting sound labour relations 2 50% Monitoring the impact of legislations 0% Strengthening the institutional capacity of the Department 3 60% Overall Performance 32 23 72% 34 27 79%

COMPARATIVE ANALYSIS PER PROGRAMME FOR QUARTER 3 & 4 2016/17
Branch QUARTER 3 QUARTER 4 TREND Planned targets Quarter 3 Overall Achieved % Quarter 4 Average Performance Administration 5 3 60% Inspection and Enforcement Services 14 12 86% 15 93% Public Employment Services 8 63% 6 75% Labour Policy and Industrial Relations 4 67% Total 32 23 72% 34 27 79%

PROGRAMME 1 ADMINISTRATION

PROGRAMME 1: ADMINISTRATION
Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.1 Improve the Department’s management practice and strategic support based on the Management Performance Assessment Tool (M-PAT) assessment criteria. 55% of total Department’s M-PAT standards at compliance Levels 3 and 4 55% of total Department’s M-PAT standards at level 3 and 4 by March 2017 based on the final M-PAT report NOT ACHIEVED 32% of total Department’s M-PAT standards at level 3 and 4 by March 2017 based on the Moderated M-PAT report. Non-compliance to M-PAT recommendations by the DoL and the annual shifting of targets/goal posts by the DPME in the standards set for M-PAT. Develop M-PAT Action Plan to address all M-PAT recommendations and monitor the plan for implementation. 2.1 Percentage of vacancy rate reduced by 31 March 9.9% ACHIEVED 9.27% No. of Funded Posts: 8 650 No. of Posts filled: 7 848 No. of vacant Posts: 802

ADMINISTRATION Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 3.1 Number of Annual Financial Statements (AFS) and Interim Financial Statements (IFS) compiled per year that comply with guidelines issued by the National Treasury. Q January 2017 ACHIEVED IFS compiled and submitted to National Treasury and the Auditor-General on 31st January 2017. None

ADMINISTRATION Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 4.1 Percentage of compliant invoices paid within 30 days of receipt 100% NOT ACHIEVED 99.9% No. of invoices received during the period: 5822 Paid within 30 days: 5816 Compliant invoices paid within 30 days % paid within 30 days: 99.9% Paid after 30 days: 6 Variance: (0.1%) Delay by the Labour Centre: Temba in submitting the invoice to the Provincial Office on time; Bank Details were not on Safetyweb; and Repeated LOGIS error messages; despite logging calls with LOGIK, delayed the payment of invoices. A Non-Compliance letter to be issued to the responsible official at the Labour Centre; To ensure that bank details for each supplier is correct and valid prior to processing an official order; and Regular follow-up on calls logged at LOGIK for all LOGIS related errors/ problems.

ADMINISTRATION Strategic Goal 8: Strengthening the institutional capacity of the Department (OUTCOME 12: AN EFFICIENT, EFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE) KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 4.2 Percentage reporting of detected irregular, fruitless and wasteful and unauthorized expenditure ()TR9.1.2 100% ACHIEVED Irregular expenditure detected: R Fruitless & Wasteful expenditure: R Unauthorized expenditure detected: R0 None

INSPECTION AND ENFORCEMENT SERVICES
PROGRAMME 2 INSPECTION AND ENFORCEMENT SERVICES

INSPECTION AND ENFORCEMENT SERVICES (IES)
KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROMOTE EQUITY IN THE LABOUR MARKET 1.1 Number of designated employers reviewed per year to determine compliance with employment equity legislation 202 ACHIEVED 231 Actual number reviewed was 231 which resulted in a variance of 29. Training was conducted in Q4 that assisted Inspectors to fast track the process. Employers were notified on time for appointments. None 1.2 Percentage of non-compliant employers of those reviewed in reference to 1.1 issued with a recommendation within 90 days of the review 100% Of the 231 employers reviewed, 227 were non-compliant. 100% (227 of 227) Of the non-compliant employers were issued with recommendations within 90 days of the review.

KEY PERFORMANCE INDICATOR PROMOTE EQUITY IN THE LABOUR MARKET
IES KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROMOTE EQUITY IN THE LABOUR MARKET 1.3 Number of designated employers inspected per year to determine compliance with employment equity legislation 1182 ACHIEVED 1 404 1 404 employers were inspected with a variance of A total of the inspected employers were compliant. Blitz inspections were conducted which resulted in Branch over-achieving the target None 1.4 Percentage of non-complying workplaces inspected per with reference to 1.3 dealt with in terms of the Employment Equity Act 100% Out of the employers inspected 282 were classified as not complying. 100% (282 Of the 282 non-complying employers) of all non-complying employers were dealt with in terms of the Employment Equity Act.

IES KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.1 Number of workplaces inspected per year to determine compliance with labour legislation 33 740 ACHIEVED 36 908 workplaces were inspected with a variance of Blitz inspections were conducted in preparation for the Seminar in Q4 resulting in Branch over-achieving the target. None 2.2 Percentage of non-complying workplaces inspected with reference to 2.1 per year dealt with in terms of the relevant labour legislation 100% Of the workplaces inspected, were non-compliant. 100% (4 925 of the non-complying workplaces) were as dealt with in terms of the relevant labour legislation.

REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.3 Number of advocacy and educational sessions conducted per year in identified sectors 1 Construction seminar ACHIEVED One seminar in the Construction Sector conducted. SACPMP was used for distributing the invite hence a broader stakeholder was reached. None 1 Training Program 175 shop stewards trained Number of shop stewards trained: 189 Variance: 14

IES KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION PROTECT VULNERABLE WORKERS 2.4 Percentage of inspections on request for work permits conducted within 25 calender days 90% ACHIEVED 97% Of the 101 requests received, 97% (98) inspections were conducted within 25 calendar days. The work permit applications were given priority None 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation 100% Out of the 98 inspected 9 were non-compliant and 89 were classified as complying. 100% (9 of 9) of the non-compliant workplaces were dealt with in terms of the relevant labour legislation

STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION
IES KEY PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.1 Number of workplaces inspected per year to determine their compliance with the OHS legislation 5 492 ACHIEVED 6614 6 614 workplaces were inspected with a variance of There were blitz inspections in all provinces in preparation for the Seminar in Q4 None 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation 100% Of the workplaces inspected, were non-compliant. 100% (1 526 of the non-compliant workplaces) was dealt with in terms of OHS legislation.

REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.3 Percentage of reported incidents investigated within 90 calendar days 62% ACHIEVED 73% Of the 192 reported incidents, 73% (141) were investigated within 90 calendar days. None 3.4 Percentage of applications for registration of entities processed within 60 calendar days 80% 99% Of the applications received, 99% (1 241) were processed 60 days. Employers are submitting complete information which makes it easier to finalize the applications on time. 3.5 Amendments to the Occupational Health and Safety Act processed through the relevant structure (Cabinet) by 31 March 2017 OHS Amendment Bill submitted to Cabinet OHS Amended bill submitted to Cabinet NOT ACHIEVED All the required information was forwarded to LP&IR for submission to the Minister in order to get permission to publish for public comment. Awaited return of Bill from DPME with the required certificate for it to proceed further.

REASON FOR VARIANCE INTERVENTION STRENGTHEN OCCUPATIONAL SAFETY AND PROTECTION 3.6 Number of employer payroll audits conducted per year to determine employers contribution to the Unemployment Insurance Fund 3 254 ACHIEVED 4 025 4 025 Payroll audits were conducted out of the targeted 3 254, with as variance of 771. Blitz inspections were conducted which resulted in Branch over-achieving the target. None

BRANCH EC FS GP KZN LP MP NC NW WC TOTAL 1.1 Number of designated employers reviewed per year to determine compliance with employment equity legislation ACHIEVED 231 Actual number reviewed was 231 which resulted in a variance of 29. Target: 202 33 7 51 16 5 18 11 10 Actual reviewed 52 22 26 46 1.2 Percentage of non-compliant employers of those reviewed in reference to 1.1 issued with a recommendation within 90 days of the review. 100% Of the 231 employers reviewed, 227 were non-compliant. 100% (227 of 227) Of the non-compliant employers were issued with recommendations within 90 days of the review. Number of employers not complying 3 227 No. issued with recommendations within 90 days 78

BRANCH EC FS GP KZN LP MP NC NW WC Total 1.3 Number of designated employers inspected per year to determine compliance with employment equity legislation ACHIEVED 1 404 1 404 employers were inspected with a variance of A total of the inspected employers were compliant. Target 1183 96 60 488 162 30 48 20 45 234 1 183 Actual Inspected 128 89 490 238 53 63 23 44 276

BRANCH EC FS GP KZN LP MP NC NW WC Total 1.4 Percentage of non-complying workplaces inspected per year with reference to 1.3. dealt with in terms of the Employment Equity Act. ACHIEVED 100% Out of the employers inspected 282 were classified as not complying. 100% (282 Of the 282 non-complying employers) of all non-complying employers were dealt with in terms of the Employment Equity Act Target Number not complying 34 54 73 36 17 20 12 282 Percentage dealt with

BRANCH EC FS GP KZN LP MP NC NW WC ACTIONS TAKEN 1.4 Percentage of non-complying workplaces inspected per year with reference to 1.3. dealt with in terms of the Employment Equity Act. Notices Issued 271 34 54 66 36 17 20 12 32 Court Referrals 14 6 7 1 other (specify) 4 81

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.1 Number of work places inspected per year to determine compliance with labour legislation. ACHIEVED 36 905 workplaces were inspected with a variance of Target 33740 4031 2646 7553 7427 3047 2496 1311 2028 3201 33 740 Actual No. inspected 5239 2843 7642 7853 3627 2700 1505 2488 3008

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.2 Percentage of non-complying workplaces inspected per year with reference to 2.1 dealt with in terms of the relevant labour legislation ACHIEVED 100% Of the workplaces inspected, 4925 were non-compliant. 100% (4 925 of the non-complying workplaces) were as dealt with in terms of the relevant labour legislation. Target: 4 925 No. of workplaces not complying 398 176 1041 1170 421 269 206 205 1039 4925 Actions taken: No. of notices issued Referred to court 42 75 13 32 10 4 Subpoenas 133 9 142 83

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.4 Percentage of inspections on request for work permits conducted within 25 calendar days ACHIEVED 97% Of the 101 requests received, 97% (98) inspections were conducted within 25 calendar days. Target: 90% No. of requests received 13 2 33 4 19 28 101 No. inspected within 25 calendar days 30 98 % inspected within 25 calendar days 100% 91% 0%

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation ACHIEVED 100% Out of the 98 inspected 9 were non-compliant and 9 were classified as complying. 100% of the non-compliant workplaces were dealt with in terms of the relevant labour legislation Target: No. of workplaces not complying 3 1 2 9 No. compliant No. of work places dealt with % workplaces dealt with 0%

BRANCH EC FS GP KZN LP MP NC NW WC Total 2.5 Percentage of non-complying workplaces inspected with reference to 2.4 per year dealt with in terms of the relevant labour legislation ACTIONS TAKEN No. of notices issued 3 1 2 9 No. referred to court Other

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.1 Number of workplaces inspected per year to determine their compliance with the OHS legislation. ACHIEVED (6614) Workplaces workplaces were inspected with a variance of Target 5492 624 523 1401 1200 396 205 183 339 621 Actual No. Inspected 6614 926 782 1655 1330 509 212 62 382 756 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation. ACHIEVED (100%) Of the workplaces inspected, were non-compliant. 100% (1526 of the 1526 non-compliant workplaces) was dealt with in terms of OHS legislation. 100% No. of workplaces not complying 201 206 45 388 301 111 30 97 147 1526 No. of workplaces dealt with % dealt with 87

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.2 Percentage of non-complying workplaces inspected with reference to 3.1 dealt with in terms of the OHS legislation. ACTIONS TAKEN No. of notices issued 206 212 45 433 337 160 31 115 147 1686 No. referred to court 2 Other

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.3 Percentage of reported incidents investigated within 90 Calendar days. ACHIEVED 73% Of the 192 reported incidents, 73% (141) were investigated within 90 calendar days Target 62% No. of reported incidents 192 37 6 36 39 33 14 2 15 10 No. investigated within 90 calendar days 141 18 16 32 25 1 19 % investigated within 90 calendar days 49% 100% 44% 82% 75% 50% 127%

BRANCH EC FS GP KZN LP MP NC NW WC HQ Total 3.4. Percentage of applications for registration of entities processed within 60 calendar day. ACHIEVED 99% Of the applications received, 99% (1 241) were processed 60 days. Target 80% No. of applications received 171 69 255 284 49 90 26 9 20 275 1248 No. processed within 60 calendar days 268 1241 % investigated within 60 calendar days 100% 97%

BRANCH EC FS GP KZN LP MP NC NW WC Total 3.6 Number of employer payroll audits conducted per year to determine employers contribution to the Unemployment Insurance Fund. ACHIEVED 4 025 4 025Payroll audits were conducted out of the targeted 3 254, with as variance of 771 Target 3 254 290 297 582 420 321 339 294 306 405 3254 Actual conducted 343 280 820 547 396 429 191 698 4025 Number of employers contributing 120 89 1731 502 282 196 180 217 262 3579

PROGRAMME 3 PUBLIC EMPLOYMENT SERVICES

Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.1 Number of regulations and policies in terms of the Employment Service Act tabled to the ES Board per year Regulations on; Provision of employment services by persons outside of the public administration. Section 52, tabled to the ES Board ACHIEVED All the 4 regulations were presented to the ES Board at a meeting held from March 2017 None 1.2 Number of PES advocacy campaigns conducted per year 51 184 A total 184 advocacy campaigns were conducted High demand for advocacy campaigns 1.3 Number of work-seekers registered on ESSA per year A total of work-seekers were registered on ESSA system, with a variance of Advocacy campaign reach out to work-seekers 93

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.4 Number of registered work-seekers provided with employment counseling per year ACHIEVED registered work-seekers were provided with employment counselling; with a variance of Advocacy campaign and exhibition reach out to work-seekers None 1.5 Number of registered employment opportunities filled by registered work seekers per year 8 000 12 517 A total of work-seekers were placed in registered employment opportunities; with a variance of Advocacy campaigns and partnerships established with employers 1.6 Number of work opportunities registered on ESSA per year 60 000 74 510 A total of opportunities were registered on ESSA; with a variance of Advocacy campaigns and partnerships established with employers. 94

PES PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.7 Percentage of applications from Private Employment Agencies and Temporary Employment Services processed within 60 calendar days 100% complete PEA and TES applications processed within 60 calendar days of receipt NOT ACHIEVED 85% 60 of the 72 (83%) applications were processed within 60 calendar days and 12 (17 %) were processed beyond 60 days calendar. Delays in the verification process of the applicants information . Affected Provinces are indicated in source documents. Review target to 70% Introduce electronic application process from April 2017 Move Indicator to work-plan 2017/18 2.1 Percentage of applications for foreign nationals corporate and individual work visa processed within 30 working days 70% complete applications for foreign nationals corporate and individual work visa processed within 30 working days 36% 43 of the 120 (36%) with the variance of -34% applications were processed within 30 working day and 77 were processed beyond 30 working days Delays in the verification process of the applicants information. Affected Provinces are indicated in source documents. 95

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.2 Number of PES advocacy campaigns conducted per year 51 ACHIEVED 184 A total 184 advocacy campaigns were conducted. High demand for advocacy campaigns None Prov. Targeted Provincial advocacy campaigns Actual provincial advocacy campaigns conducted Variances Q4 EC 6 25 19 FS 5 17 12 GP 11 22 KZN LP 28 23 MP NC 3 24 21 NW 4 WC TOTAL 51 184 133 “ 96

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.3 Number of work-seekers registered on ESSA per year ACHIEVED A total of work-seekers were registered on ESSA system, with a variance of Advocacy campaign reach out to work-seekers None Prov. Target to be registered Actual registered Variances Q4 EC 14850 22774 7924 FS 8100 13584 5484 GP 32400 46895 14495 KZN 22950 31031 8081 LP 20523 12423 MP 9450 15211 5761 NC 2700 6683 3983 NW 6750 12253 5503 WC 16200 23336 7136 Other 13 500 20077 6577 TOTAL 77 367 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports. “

PES 1.4 Number of registered work-seekers provided with employment
Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.4 Number of registered work-seekers provided with employment counseling per year ACHIEVED registered work-seekers were provided with employment counselling; with a variance of Advocacy campaign and exhibition reach out to work-seekers None “ Provinces Target to be provided with counseling Actual provided with counseling Variances Q4 EC 18 050 23421 5 371 FS 10 800 16921 6 121 GP 34 400 39511 5 111 KZN 16 300 22947 6 647 LP 27803 9 753 MP 19989 3 689 NC 9 000 9375 375 NW 19896 3 596 WC 11400 600 Other 5984 5 984 TOTAL 47 247 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports. 98

PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE
Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.5 Number of registered employment opportunities filled by registered work seekers per year 8 000 ACHIEVED 12 517 A total of work-seekers were placed in registered employment opportunities; with a variance of Advocacy campaigns and partnerships established with employers None Provinces Target to be filled Actual filled Variances Q4 EC 1100 1792 692 FS 650 789 139 GP 1500 2350 850 KZN 1400 2497 1097 LP 700 2298 1598 MP 1098 448 NC 400 593 193 NW 500 302 -198 WC 784 -316 OTHER 14 TOTAL 8 000 12 517 4 517 Other include: online registration, UIF Section 17 beneficiaries programmatically imported from Siyaya. The “Other” target is based on projected increase of online self-registration usage and UIF imports. 99

PES Strategic Goal 1: Contribute to decent employment creation (OUTCOME 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH) PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.6 Number of work opportunities registered on ESSA per year 60 000 ACHIEVED 74 510 A total of opportunities were registered on ESSA; with a variance of Advocacy campaigns and partnerships established with employers. None Province Target to be registered Actual registered Variances Q4 EC 8400 9277 877 FS 4800 6718 1918 GP 11400 14956 3556 KZN 10200 11454 1254 LP 5400 6382 982 MP 4302 -498 NC 3000 5452 2452 NW 3600 2944 -656 WC 11742 3342 Other 1283 TOTAL 60 000 74 510 14 510 *Other refers to online/Head Office registered opportunity

PES PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET
ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 1.7 Percentage of applications from Private Employment Agencies and Temporary Employment Services processed within 60 calendar days 100% complete PEA and TES applications processed within 60 calendar days of receipt NOT ACHIEVED 66% 60 of the 72 (83%) applications were processed within 60 calendar days and 12 (17%) were processed beyond 60 days. Delays in the verification process of the applicants information. Provinces Total received Actual processed within 60 days % processed within 60 days Processed beyond 60 days % processed beyond 60 days Q4 EC 6 100% 0% FS 4 GP 18 KZN 5 2 40% 3 60% LP MP NC 67% 1 33% NW WC 30 22 73% 8 27% TOTAL 72 60 83% 12 17% 101

PES PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET
ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION 2.1 Percentage of applications for foreign nationals corporate and individual work visa processed within 30 working days 70% complete applications for foreign nationals corporate and individual work visa processed within 30 working days NOT ACHIEVED 36% (43 of the 120) were processed within 30 working days. Delays in the verification process of the applicants information Implement improvement plans during Quarter /18 Prov Total Processed Processed within 30 working days % processed within 30 working days Processed beyond 30 working days No. of workers applied No. of workers positive No. of workers negative EC 7 100% FS 1 GP *62 11 18% 51 129 70 59 KZN 6 86% 8 LP *4 25% 3 727 MP *12 5 42% 684 313 371 NC 0% NW *2 50% 801 WC *25 44% 14 96 HO 12 Total 120 43 36% 77 2 453 383 2 070 * Include Corporate Visa application involving large number of workers

ANNUAL ADDITIONAL STATISTICS PER: SECTOR PROVINCE GENDER & AGE

NUMBER PLACED PER ECONOMIC SECTOR
ESSA PROVINCE EC FS GP KZN LP MP NW NC WC National Office Online Overall Results NUMBER PLACED PER ECONOMIC SECTOR Financial accounting 1 Banking 5 3 8 Chemical Clothing & Textile 4 9 Construction 76 54 41 77 91 26 10 377 Education 48 85 72 2 74 281 Energy 20 15 Food & Beverages Forestry 32 6 90 Health & Welfare 129 155 Information Tech 7 18 Insurance 25 45 Local government Media & Printing 59 12 73

NUMBER PLACED PER ECONOMIC SECTOR
ESSA PROVINCE EC FS GP KZN LP MP NW NC WC National Office Online Overall Results NUMBER PLACED PER ECONOMIC SECTOR Media & Printing 2 59 12 73 Mining 5 1 18 Manufacturing 4 31 49 3 13 61 161 Safety & Security 47 28 85 94 21 107 63 8 463 Agriculture 23 346 62 134 6 598 Public Service Transport 7 52 19 78 Services 53 32 81 254 Not Assigned 1468 586 1538 2157 2197 568 279 422 615 9830 Total 1792 789 2350 2497 2298 1098 302 593 784 12517

NUMBER PLACED PER GENDER
No Placed per Gender ESSA Province Female % Male Total Eastern Cape 860 48% 932 52% 1 792 Free State 396 51% 393 49% 789 Gauteng 1 066 45% 1 284 55% 2 350 Kwa-Zulu Natal 994 40% 1 503 60% 2 497 Limpopo 1 474 63% 824 37% 2 298 Mpumalanga 464 42% 634 58% 1 098 North West 154 148 302 Northern Cape 250 343 593 Western Cape 389 50% 395 784 National Office 6 75% 2 25% 8 ONLINE 3 OVERALL RESULT 6 056 6 461 12 517

NUMBER PLACED PER AGE-GROUPS
NO PLACED PER AGE GROUPS ESSA Province 16-25 % 26-35 36-45 46-60 61< Total Eastern Cape 417 23% 822 46% 307 17% 229 13% 17 1% 1792 Free State 151 19% 433 55% 149 55 7% 1 0% 789 Gauteng 853 36% 985 42% 305 178 8% 29 2350 Kwa-Zulu Natal 644 26% 1196 48% 440 18% 212 5 2497 Limpopo 477 21% 1080 47% 523 217 9% 2298 Mpumalanga 266 24% 577 53% 187 67 6% 1098 North West 110 144 34 11% 13 4% 302 Northern Cape 179 30% 45% 114 593 Western Cape 247 32% 339 43% 135 63 784 National Office 3 38% 4 50% 8 ONLINE 83% 6 OVERALL RESULT 3348 27% 5851 2195 1068 12 517

LABOUR POLICY AND INDUSTRIAL RELATIONS
PROGRAMME 4 LABOUR POLICY AND INDUSTRIAL RELATIONS

LABOUR POLICY & INDUSTRIAL RELATIONS (LP & IR)
PROGRAMME PERFORMANCE INDICATOR QUARTER 4 TARGET ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 10: Promote Equity in the Labour Market (OUTCOME 14: TRANSFORMING SOCIETY AND UNITING THE COUNTRY) 1.1 Number of policy instruments developed and promoted to enhance the implementation of EEA by 31 March 2017 Amended Code of Good Practice on preparation and implementation of EE Plans developed by March 2017 ACHIEVED None Annual Employment Equity Report and Public Register developed by 31 March 2017 109

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Protect Vulnerable Workers (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH 2.1 Number of sectoral determinations reviewed per year No Target None Strategic Goal 4: Strengthen multilateral and bilateral relations 3.1 Strengthen and monitor implementation of bilateral agreements that are in line with national priorities within set time frames Annual implementation report submitted by 30 March 2017 ACHIEVED Annual implementation report submitted and signed off by the DDG: LPIR on 30 March 2017.

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 6: Promote sound labour relations (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 4.1 Percentage of collective agreements extended within 90 calendar days of receipt by 31 March 100% NOT ACHIEVED 75% 8 received 6 processed within 90 calendar days (75%) Emanates from the delay in obtaining documentation from applicant and processing of agreement during end of year period Request made to bargaining councils for proper documentation and timely submission of requests.

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 6: Promote sound labour relations (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 4.2 Percentage of labour organisation applications for registration approved or refused within 90 calendar days of receipt by end of March 100% Achieved 32 received APPROVED Actual approved within 90 days: 2 Percentage approved within 90 days: REFUSED Actual refused within 90 days: 30 Percentage refused within 90 days: 100% None

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.1 Number of labour market trends reports produced annually Two annual statistical trend reports compiled and submitted by March These include: Annual Administrative Statistics report 2016 and Industrial Action report 2016 Achieved Two annual statistical trend reports produced and submitted to the CD-LMP by 31 March These annual reports include: Annual Industrial Action report 2016 and Annual Administrative Statistics report 2016 VS: Ministerial submission for the two reports for approval Annual Administrative Statistics DMS: Industrial Action Report DMS: These two annual statistical trend reports were approved by the Minister on the 09 August 2016). However, the delay wrt the publication was associated with the development of the report layout, editing, request for quotations and government printers. The two annual reports are now in the process to be disseminated to the users and to be posted in the DoL WEBSITE.

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.2 Number of labour market research reports produced annually 4 Final research reports produced Not Achieved Only Two final research reports produced. 1. Active labour market policy- Assessing the impact of the Training Layoff scheme Two draft reports to be developed by February 2017. 2. Evaluation of BCEA thresholds; An agreement was reached with the service provider that they will submit the draft report in February 2017 and the final report in March 2017 to make up for the lost time. 1. Active labour market policy- Assessing the impact of the Training Layoff scheme by February 2017 March 2017

ACTUAL PERFORMANCE REASON FOR VARIANCE INTERVENTION Strategic Goal 3: Monitor the Impact of Policy and Legislation (Outcome 4: DECENT EMPLOYMENT THROUGH INCLUSIVE ECONOMIC GROWTH ) 5.2 Number of labour market research reports produced annually Data collection completed and 1st draft reports prepared 3. Evaluation of BCEA thresholds Project plan submitted to the department and approved. Draft literature review report submitted and inputs submitted to the service provider. Revised literature review submitted and preliminary data analysis commenced. 4.CEE Research on Migrant Labour Service provider(s) sourced through the RFQ process and a company appointed. Service Level Agreement signed as well as contract. Updated project plan submitted to the department. 3. Evaluation of BCEA thresholds; No draft report available due to delays caused by late signing of SLA and commencement of the project. 4. CEE Research on Migrant Labour Delay in approving updated project plan due to members of project steering team being on leave. January 2017

CONCLUSION Performance for Quarter /17 has improved to 72% significantly above the 2015/16 which was at 53%. Performance for Quarter /17 further improved to 79% Monthly reports were drawn from each Labour Centre and consolidated into Provincial and Branch Monthly reports deliberated at HO level. These served as an early warning and enabler to the implementation of the Annual Performance Plan. There is a commitment by DoL to maintain a high level of performance with consequences for non-performance.

Thank You…

QUARTER 3 & 4 PERFORMANCE REPORT

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QUARTER 3 & 4 PERFORMANCE REPORT

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