2. Click above to play video
Hauraki PHO Education Day
Saturday 23rd March 2019
LOGIQC and Accreditation
Rosemary Gordon, LOGIQC NZ Industry Consultant
Click above to play video

3. Session
LOGIQC Brief
Solving the Riddle of LOGIQC -Experiences and Helpful Hints
How to best use the Accreditation Module and Demonstration
FAQs
Q & A

6. Risk, compliance and document control
Build a risk register, identify, rate and control risks and generate a risk mitigation action plan.
Schedule and monitor practice compliance actions.
Maintain a central version controlled document library for policies, procedures, forms and templates.
Upload and manage contracts and agreements with auto-reminders.

7. Incidents and complaints
Systematic approach to managing safety, including risk ratings, accountabilities, policies and procedures.
Online incident and complaint reporting and task assignment with automatic notification.
Trend reporting showing changes over time.
Create improvement suggestions from adverse events.

8. Internal audit and service improvement
Schedule audits and tasks relating to accreditation, operational performance, and clinical safety and compliance.
Get overdue reminders via .
Upload and secure audit reports.
Link improvement suggestions and corrective actions to audit outcomes.

9. Trend reports and task monitoring
Generate graphical reports showing trends over time for incidents and complaints.
Generate team meeting agendas with lists of current, upcoming and overdue tasks.
Monitor tasks at individual and team level and across the entire organisation.

10. Manage accreditation
Compliant with New Zealand clinical quality standards.
Pre-loaded with the requirements of standards.
Generate an accreditation action plan and evidence report.
Easily demonstrate compliance to auditors/ assessors.

11. My opinion of value-first hand
Cost savings in using LOGIQC - through organisation, management, monitoring and structured systems, induction and orientation.
Staff’s time is under estimated as a cost e.g. the time taken on the constant ‘paper warfare’, looking for documents, scrambling for HR and training records, compliance documents and audits.
Often left until the last moment and then there is a mad scramble.
Lack of document control- numerous versions
Repetitive documentation and information
Not to forget - the anxiety and stress on staff when they are scrambling to get ready, like cramming for an exam.

12. Quotes from LOGIQC users
GP Owner EastMed Doctors - Auckland
“our patients should benefit through more reliable and consistent services and our partners should benefit by being able to focus even more on the patients knowing that the back-office is looking after itself.”

13. Experiences and Helpful Hints
Administrator – ‘Set up’ aligns to your practice
Use previous self assessment information
Notify RNZCGP that your practice uses LOGIQC- on site and annual (sample )
Need to have a champion (or two), need to be supported/leadership from the top.
Set up takes time but once done…..it is done
LOGIQC imbeds a ‘business as usual’ culture, it is a team effort – share the work specific to each discipline
Do a bit at a time- DO IT WELL

14. Sample email- on site visit
Dear xx
I have received the College letter stating who the assessors are assigned for our on site CORNERSTONE visit.
[practice name] will shortly submit our self assessment in preparation for our on site assessment visit on [date].
Please note [practice name] uses the LOGIQC Quality Management System.
I will be arranging logins to our LOGIQC for the assessors to use our system for their preparation for the assessment.
I will also be checking to see if the Assessors have had training to use LOGIQC, if they have not, I will direct that person to training on how to use LOGIQC.

15. The LOGIQC story from Tui Medical
Sarah Budge, Clinical Administrator
Tui Medical, Hamilton

16. How to best use the Accreditation Module
Use previous self assessment information
Load your documents, records, training, audits, compliance before you start on the accreditation module
Use the accreditation action plan

17. FAQs Do I need to use QA2QI if I have LOGIQC
Yes – to enable you to submit your self assessment in QA2QI and for the assessors to write their report- BUT use ‘ see LOGIQC Accreditation module’ in the Self Assessment section
Do I delete the pre set information in the ‘How the requirements are met’ in the Accreditation module
Not delete but amend information to be specific for your practice
Can more than one person work on LOQIQC at the same time?
Yes, it is web based so any number of staff can use it at one time
Where can I access resources/help guides to use LOGIQC?
Contact the Help Desk
Can I add more registers and licences at any time?
Yes. Licences and registers can be added at any time. Licences can also be reduced if your needs change.

18. Click above to play video
Q & A
Click above to play video

19. Demonstration of LOGIQC