1. Presentation on Reforms in Higher Education by Dr
Presentation on Reforms in Higher Education by Dr. Muhammad Khalid Pervaiz

2. PERFORMANCE ASSESSMENT and INTERNAL QUALITY ASSURANCE

3. QM-QA COMMITTEE (October 15, 2004)
Prof. Dr. Muhammad Khalid Pervaiz Convener
Chairperson, Department of Statistics
Prof. Dr. Muhammad Idrees Member
Foreign Faculty invited by HEC
Ms. Fouzia Shahin Member
Student Counselor
Career Guidance and Placement Centre
WEBSITE

4. EXTERNAL EXPERTS Mr. Haider H Zaidi President Mr. Akbar Rahmatullah
AKIDA Management Consultant
Mr. Akbar Rahmatullah
PQA – Advisor
Dr. Farid A Malik
Chairman Science Foundation (Pakistan)
Prof. Dr. Christopher Gibson
Department of Mathematics
University of Manchester, UK

5. PRESENTATION TO CHAIRPERSONS (January, 2005)
GC University Profile Ms. Fouzia Shahin
Present and Proposed Dr. M Khalid Pervaiz
Procedure for QM-QA
Implementation Strategy Dr. Muhammad Idrees

6. PRELIMINARY REPORT (February, 2005)
Introduction
Institutional Context
Performance Indicators and Benchmarks
Academic Infrastructure
Profile of Academic Activity & QM-QA Measures in Place
Postgraduate Programme Performance
Faculty Profile
Progress of Ongoing Initiatives
Analysis of Overall Performance and Identification of Deficiencies
Planned Improvement Targets
Summary Budgetary profile

7. QM-QA STRUCTURE Quality Assurance Mangers Deans
Quality Managers Chairpersons
Quality Co-Mangers 27 (One person from each dept.)
Quality Auditors 11 (6 from administrative and 5
from academic departments)

8. TRAINING PROGRAMME (April-May 2005)
Session-I
Introduction to Quality Management Dr. Farid A Malik
QM-QA Measures in Practice Dr. M. Khalid Pervaiz
Session-II
Quality Assurance (7 tools) Dr. Farid A Malik
Salient Features of Course outline Dr. M. Khalid Pervaiz
Session-III
PQA Procedures Overview Mr. Akbar Rahmatullah
Quality Auditing Dr. Farid A Malik
Internal Quality Assurance Dr. M. Khalid Pervaiz
Session-IV
What is ISO Dr. Farid A Malik
Staff Development Dr. M. Khalid Pervaiz

9. MEDIA PROJECTION (The Nation June 1, 2005)
Quality Assurance System in Varsities hailed

10. SWOT ANALYSIS PRESENTATION (June 2005)
The PQA Process – Specific to SWOT
Mr. Akbar Rahmatullah
Elements of SWOT
Ms. Fouzia Shaheen
The SWOT Questionnaire
Dr. M. Khalid Pervaiz

11. STAFF HANDBOOK with the collaboration of STAFF DEVELOPMENT COMMITTEE

12. STAFF DEVELOPMENT COMMITTEE (May 21, 2005)
Dr. Muhammad Khalid Pervaiz Convener
Prof. Abdul Saboor
Dr. Qais Aslam
Dr. Waseem Anwar
Dr. Ijaz Mujataba Ghauri
Dr. Ikram-ul-Haq
Prof. Javed Ahmad Sheikh
Mr. Akbar Rahmatullah
Mr. Hassan Raza
Mr. Saboor Ahmad Khan Secretary

13. STAFF HANDBOOK CONTENTS
Introduction
Credit Hours Scheme
Duty Schedule (Academic Responsibilities)
Course Outline Format
Course Requirements and Class work Policies
Teaching Methodology
Course File
Examination System

14. TEACHER’S TRAINING PROGRAM with the collaboration of HUMAN RESOURCE DEVELOPMENT CENTRE (HRDC)

15. HUMAN RESOURCE DEVELOPMENT CENTRE (HRDC) (April 7, 2005)
Dr. Muhammad Khalid Pervaiz Convener
Ms. Fouzia Shaheen Member
Mr. Saboor Ahmad Khan Secretary

16. Ist PHASE OF TRAINING Resource Persons Topics Dates
Prof. Dr. Aftab Ahmad Malik Chairperson,
Dept. of Computer Science
IT application in Teaching
16th & 17th Sep 2005.
Prof. Dr. Zahid Mahmood
Director Clinical Psychology
Educational Psychology
23rd & 24th Sep 2005.
Dr. Faisal Q. Khokhar
Director & Chairperson,
Management Studies Dept.
Micro Teaching and Teaching Skills.
30th Sep & 1st Oct 2005.
Prof. Dr. Waseem Anwar
Chairperson, Dept. of English
Communication Skills
11th & 12th Nov 2005.
Prof. Dr. Ikram-ul-Haq
Dept. of Botany
Research Methods, Management and Supervision
18th & 19th Nov 2005.
Mr. Akbar Rahmatullah
PQA advisor
Quality Assurance Aspects of Higher Education with special reference to CAMS and Assessment Strategy
25th & 26th Nov 2005.

17. IInd PHASE OF TRAINING Resource Person Topics Dates
Prof. Dr. Waheed Qureshi
Research Methodology and Literature
Dec 23, 2005
Mr. Abdul Waheed
Electronic Searching Techniques
Dec 30, 2005
Prof. Dr. Qais Aslam
Quality Education and Monitoring Techniques
Jan 06, 2006
Prof. Dr. Tahir Kamran
A few stereo type in the education discourse of Pakistan: Reappraisal of Social Sciences
Jan 20, 2006
Prof. Dr. Kausar Sohail
Research methods in Social Sciences
Jan 27, 2006
Dr. Aftab Ahmad Malik
Information Communication Technology system in Education
Feb 03, 2006
E-Learning
Feb 24, 2006
Prof. Mirza Athar Baig
University in the contemporary World: Ideas and Institutions
March 03, 05
Micro Teaching
March 10, 05
Dr. Waseem Anwar
English for specific Purpose (ESP): An interdisciplinary study of communicative language Teaching
March 17, 05

18. INTERNAL ASSESSMENT Faculty Evaluation by the students (1999 onwards)
Course Evaluation by the students
Hostel’s Management Evaluation by the residents (2002 onwards)
Self Evaluation
SWOT Analysis

19. Faculty Evaluation Form
Academic Year ________________
Evaluation Code:
Strongly Agree
A = 5
Department: …………………………..
Course Title: ………………………….
Course Code: ………………………….
Instructor: ……………………………..
Class: …………….…Section: ………..
Agree
Neutral
B = 4
C = 3
Disagree
Strongly Disagree
D = 2
E = 1
(put a circle wherever appropriate) 1.
Regular and punctual. 5 4 3 2 1 2.
Maintains class discipline. 3.
Well prepared for his class. 4.
Presents material in clear and interesting way. 5.
Explains material with slow and regular steps. 6.
Encourages student’s participation and welcomes questions. 7.
Behaves decently with students. 8.
Arouses interest by introducing new ideas and discoveries. 9.
Willing to give individual assistance outside the class
10.
Course coverage is consistent with course outline.
11.
Fair in marking.

20. Course Evaluation Form
Academic Year ________________
Evaluation Code:
Strongly Agree
A = 5
Department: …………………………..
Course Title: ………………………….
Course Code: ………………………….
Instructor: ……………………………..
Class: …………….…Section: ………..
Agree
Neutral
B = 4
C = 3
Disagree
Strongly Disagree
D = 2
E = 1
(put a circle wherever appropriate) 1.
Recommended text is appropriate 5 4 3 2 1 2.
Course contents are useful in general 3.
Course contents are applied in nature 4.
Workload of the course is reasonable 5.
Referred material is available 6.
Required equipments are available 7.
Difficulty level of the course is reasonable

21. Hostel Management Evaluation Form
Academic Year: _____________
Evaluation code:
Strongly Agree
A = 5
Hostel: …………………..
Agree
Neutral
B = 4
C = 3
Disagree
Strongly Disagree
D = 2
E = 1
(put a circle wherever appropriate) 1.
Cleanliness is being observed 5 4 3 2 1 2.
Water and electricity supplies are maintained 3.
Physical facilities available to the residents in the given circumstances are adequate 4.
Discipline is strictly maintained. 5.
Equality and impartiality is observed. 6.
Administration is always willing to solve the genuine problems of the residents 7.
Quality of food supplied is up to the mark 8.
Mess expenses are according to the quality and quantity of the food supplied 9.
Overall I am happy with my stay

22. SELF EVALUATION FORM What are your strengths as a Faculty Member?
What are those areas of performance, if any, that you think need some improvement?
What have you done this academic year to increase your knowledge of your discipline and to remain "up to date" in your academic field? (e.g. seminars, courses taken, reading programs, research etc.)
What evidence can you present regarding scholarly activity and professional productivity?
What service have you provided to the GC University community or to the broader community? (e.g. In charge of Society or Games, worked for a Research organization or NGO, etc.)
How have you tried to teach the Core Values (e.g. discipline quality, etc.) of GC University to students? How well it has worked?
What measures have you taken during the last academic year for institutional improvement i.e. working for the progress of GC University, in addition to other contributions listed above (1 – 6)?

23. SWOT ANALYSIS Departmental strengths Departmental Weaknesses
Opportunities available to fill up these weaknesses
Challenges to avail these opportunities

24. PROPOSED INTERNAL ASSESSMENT PROCEDURES
Survey of Graduating Students or Program Evaluation
Faculty Survey
Employer Survey
Alumni Survey

25. Survey of Graduating Students
The survey seeks graduating students' input on the quality of education they received in their program. The purpose of this survey is to assess the quality of the academic programs. We seek you help in completing this survey.
A: Strongly agree = B: Agree = C: Neutral = 3 D: Disagree = E: Strongly disagree = 1
(put a circle wherever appropriate)
The work in the program is too heavy and induces a lot of pressure
The program is effective in enhancing team-working abilities
The program administration is effective in supporting learning
The program is effective in developing analytic and problem solving skills
The program is effective in developing independent thinking
The program is effective in developing written communication skills
The program is effective in developing planning abilities
The mathematical content of the program is adequate for
pursuing the advanced courses in the program
Answer question 9 if applicable
9. The internship experience is effective in enhancing
Ability to work in teams
Independent thinking
Appreciation of ethical values
Professional development
Time management skills
Judgment
Discipline
The link between theory and practice
10. What are the best aspects of your program?
________________________________________________________________________________________________
11. What aspects of your program could be improved?
You may use additional sheets for questions 10 & 11 if needed.

26. Faculty Survey (put a circle wherever appropriate)
The purpose of this survey is to assess faculty members, satisfaction level and the effectiveness of programs in place to help them progress and excel in their provided will be kept in confidence. Indicate how satisfied are you with each of the following aspects of you situation at your department?
A: Strongly agree = B: Agree = C: Neutral = 3 D: Disagree = E: Strongly disagree = 1
(put a circle wherever appropriate)
Your mix of research, teaching and community service
The intellectual stimulation of your work
Type of teaching/research you currently do
Your interaction with students
Cooperation you receive from colleagues
The mentoring available to you
Administrative support from the department
Providing clarity about the faculty promotion process
Your prospects for advancement and progress through ranks
Salary and compensation package
Job security and stability at the department
Amount of time you have for yourself and family
The overall climate at the department
What are the best programs/factors currently available in
your department that enhance your motivation and job
satisfaction?
_____________________________________________________________________________________________
15. Suggest programs/factors that could improve your motivation and job satisfaction?
Information about faculty member:
1. Academic rank:
A: Professor B: Associate Professor C: Assistant Professor D: Instructor E: Lecturer
2. Years of service (in years)
A: B: C: D: E: > 20

27. Employer Survey
The purpose of this survey is to obtain employers' input on the quality of education UMT is providing and to assess the quality of the academic program. The survey is with regard to UMT graduates employed at your organization. We seek your help in completing this survey.
A: Strongly agree = B: Agree = C: Neutral = 3 D: Disagree = E: Strongly disagree = 1
I. Knowledge
Math, Science and Engineering kills
Problem formulation and solving skills
Collecting and analyzing appropriate data
Ability to link theory to Practice
Ability to design a system component or process
Computer knowledge
II. Communication Skills
Oral communication
Report writing
Presentation skills
III. Interpersonal Skills
Ability to work in teams
Leadership
Independent thinking
Motivation
Reliability
Appreciation of ethical values
IV. Work Skills
Time management skills
Judgment
Discipline
V. General Comments
Please make any additional comments or suggestions, which you think would help strengthen our programs for the preparation of graduates who will enter your field. Did you know as to what to expect from graduates?
_______________________________________________________________________________________________
VI. Information about organization
Organization Name
Type of Business
Number of graduates (specify the program) in your organization:

28. Alumni Survey (put a circle wherever appropriate)
The purpose of this survey is to obtain alumni input on the quality of education they received and the level of preparation they had at GC University. The purpose of this survey is to assess the quality of the academic program. We seek your help in completing this survey.
A: Strongly agree = B: Agree = C: Neutral = 3 D: Disagree = E: Strongly disagree = 1
(put a circle wherever appropriate)
I. Knowledge
Math, Science and Engineering kills
Problem formulation and solving skills
Collecting and analyzing appropriate data
Ability to link theory to Practice
Ability to design a system component or process
Computer knowledge
II. Communication Skills
Oral communication
Report writing
Presentation skills
III. Interpersonal Skills
Ability to work in teams
Independent thinking
Appreciation of ethical values
Professional development
IV. Work Skills
Time management skills
Judgment
Discipline
V. General Comments
Please make any additional comments or suggestions, which you think would help strengthen our programs. (New courses that you would recommend and courses that you did not gain much from)
_______________________________________________________________________________________
VI. Alumni Information
Name (optional)
Name of organization
Position of organization
Year of graduation

29. MODEL DEPARTMENTS ECONOMICS ENGLISH PHYSICS
Mr. S.M. Ejaz Hussain Quality Co-Managers
Mr. Khalid Sultan
Mr. Uzair Ahson
ENGLISH
Mr. Tahir Yousaf Bokhari Quality Co-Managers
Dr. Farhan Ebadat Yar Khan
Ms. Beenish Sarfraz
PHYSICS
Mr. Zahid Javaid Quality Co-Managers
Mr. Ejaz Hussain Awan
Mr. Muhammad Imran

30. PRESENTATIONS ON Quality Management and Quality Assurance in the Model Departments
Economics (January 5, 2006)
English (March 7, 2006)
Physics (January 19, 2006)

31. PROFESSIONAL PARTICIPATION IN CONFERENCES/WORKSHOP
Pakistan’s 4th National Conference on Quality Assurance in Education organized by Pakistan Institute of Quality Control (September 17-18, 2005)
International Conference on Higher Education for Development organized by HEC Pakistan (May 8-9, 2006)
Two days workshop on Self Assessment Procedures for the University Programs organized by HEC Pakistan (May 10-11, 2006).

32. RESEARCH PAPERS SUBMITTED
Strengths and Weaknesses of Teachers Involved in Higher Education (A Case Study) by Muhammad Khalid Pervaiz, Fouzia Shahin, Hina Muzaffar and Mueen-ud-Din Azad, submitted in National Conference on Higher Education organized by National Academy of Higher Education, HEC Pakistan
Quality Teaching and Research: Prerequisites, Accomplishment and Assessment by Muhammad Khalid Pervaiz and Iram Sohail, submitted in International Conference on Assessing Quality in Higher Education organized by HEC Pakistan

33. FINAL REPORT ON REFORMS ON HIGHER EDUCATION
Contents
Introduction
Objectives
The Quality Assurance Process
QM-QA Structure of the University
Internal Quality Assurance Framework
Internal Quality Assurance Procedures and Guidelines
Implementation Plan

34. QM-QA COMMITTEE (June 17, 2006)
Prof. Dr. Muhammad Khalid Pervaiz Convener
Chairperson, Department of Statistics
Prof. Dr. Muhammad Idrees Member
Foreign Faculty invited by HEC
Mrs. Iram Sohail Member
Director Academic Links
Ms. Nadia Saeed Co-opted Member
Department of Statistics

35. INTERNAL QUALITY ASSURANCE
Duty Schedule
Course Outline Format
Course Requirement and Class work Policies
Teaching Methodology
Web-Page
Admission Process
Quality of Course work
Mechanism of selection of dissertation topics
Meeting schedule with Supervisors
Supervisor’s Skills
Availability of Supervisors
Qualification of Supervisor with reference to research being supervised
Facility of co-supervisor

36. Thank You