1. PPG meeting 1st May 2019
Welcome

2. Ground Rules Confidentiality GDPR
Not about you (or your friends relatives etc)
Listen and be heard
What can you do to be involved

3. Future of PPG Good for patients because:
Patients will be more responsible for their own health.
Patients will have a better understanding and knowledge of the practice and its staff.
Patients will benefit from improved communications with staff.
Patients will have a forum to suggest positive ideas and voice concerns.

4. Significant events – past year
Removal and storage of paper clinical records
Telephone system & Reception leaving messages
PACE
Pharmacist – x 1 Patient facing x 1 Medicines management
EPS2
Partial booking – referrals

5. Significant events – cont’d
Car Park charges
Postural Stability classes
PCN – Dr Neill Bramble