1. State of Georgia BASIC FIRE FIGHTER TRAINING COURSE
FIRE ALARMS and COMMUNICATIONS

2. METHODS FOR CITIZENS TO REPORT AN ALARM
Telephone
Alarm Boxes
Walk-in
Firefighters should know local methods for reporting an alarm to the F.D.
Fire Alarms and Communications

3. RECEIVING AN ALARM FROM THE PUBLIC
Telephone
Walk-ins
Radio
Alarm Boxes
Private Alarm Signaling Systems
Fire Alarms and Communications

4. ALERTING FIRE DEPARTMENT PERSONNEL
Manned Stations:
Radio
Telephone
House bell
Line printer
Vocal alarm
Teletype
Telegraph register
Unmanned Stations:
Pagers
Home tone-alert monitors
Telephones
Sirens, whistle, air horn
Fire Alarms and Communications

5. Fire Alarms and Communications
RADIO PROCEDURES
Radio equipment licensed by the FCC
Radio language
Signals and Codes
Plain Language
Combination
F.D. radio procedures
Fire Alarms and Communications

6. Fire Alarms and Communications
HANDLING PHONE CALLS
Answer calls promptly
Be pleasant
Identify the department, company, and yourself
Take message
Post message
Never leave anyone on hold for extended amount of time
Terminate call courteously
Fire Alarms and Communications