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Published bySára Ballané Modified over 5 years ago
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Integrating Equality and Diversity in Local Government
Jacqui Dixon Chief Executive
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Customer, Staff, Stakeholder & Elected Member Satisfaction
RATIONALE Perception Legislative Maximise Resources Customer, Staff, Stakeholder & Elected Member Satisfaction Exemplar Council Jacqui
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Elected Members – Civic Leadership
STAKEHOLDERS Elected Members – Civic Leadership Staff – Employment & Training policies, culture etc. Public, Private and Community Leaders Customers Jacqui
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Corporate Plan - Policy Statement
ELECTED MEMBERS Corporate Plan - Policy Statement Good Relations Strategy and Implementation Working Groups Participation in Delivery of Peace III Champion Jacqui
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Good Relations Strategy Peace III Better liaison with PCSP etc.
COMMUNITY Good Relations Strategy Peace III Better liaison with PCSP etc. Placements – unemployed, schools & disabled Survey Results Jacqui
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Overarching policy statement and new policies
STAFF Overarching policy statement and new policies Gender action plan – work life balance Competency Based Framework Equality Training Survey Champion Andrea
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Access to best practice Survey Results
BUSINESS Procurement Policy Access to best practice Survey Results Andrea
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CUSTOMERS Access to services Customer care Disabled Action Plan Andrea
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Exemplar Employer/Organisation
CONCLUSION Exemplar Employer/Organisation Comply with legislation – cost of challenges Satisfied Members, Customers, Stakeholders & Staff Better use of Resources Better Communications Community Planning Jacqui
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