1. Statewide Migration to an Emergency Services IP Network
Public Utilities Commission
Statewide Migration to an Emergency Services IP Network

2. hello! Daryl Branson, ENP RPL State 911 Program Manager
Statewide Migration to an Emergency Services IP Network

3. Topics What is Next Generation 9-1-1? What is an ESInet?
Why are we transitioning from legacy to NG9-1-1?
Development of the ESInet Tariff
How the ESInet will be Different for Public Safety Answering Points (PSAPs)
Pricing and Migration Schedule

4. What is Next Generation 9-1-1?
Legacy 9-1-1
Based on 1960’s technology
Mostly analog
Table-based routing (GIS hadn’t been invented, yet)
Equipment and technicians scarce
Unable to handle data
Every new technology is a challenge

5. What is Next Generation 9-1-1?
Based on modern data network technology
Digital and Internet Protocol based
(Ultimately) GIS-based routing
Equipment and technical knowledge needed to manage are available and well known
...

6. What is Next Generation 9-1-1?
Can handle any type of data the bandwidth can support
Can easily incorporate new technologies
More easily monitored for reliability and security
Capable of enabling data transfers from PSAP to PSAP

7. What is an ESInet? ESInet - Emergency Services IP Network
The foundational platform upon which NG9-1-1 system can be built
IP network connecting all PSAPs in an area or state
Capable of delivering calls to PSAPs in IP format

8. Why Are We Transition to NG?
For all of the benefits mentioned earlier. Also, long-term capabilities:
Deliver text-to-911 to every PSAP in the state via the same network as voice calls.
Potential for handling pictures, video, medical data, automatic crash notification data, extended ALI data, and much more.

9. Why Are We Transition to NG?
Also:
To take advantage of the automatic re-routing of IP networks.
The most practical reason?
Because networks cannot become an island of switch-based analog equipment in a sea of digital networks.

10. Development of the ESInet Tariff
To offer service in Colorado:
Must become a certified as a Basic Emergency Service Provider.
Must have on file at the Colorado Public Utilities Commission a BES Tariff.
Pricing
Terms of Service

11. Development of the ESInet Tariff
July 2017: CenturyLink (the current BESP) files a tariff to provide ESInet services statewide.
Fall 2017: CenturyLink begins negotiations with stakeholders.
Aug 2018: Settlement filed, along with revised proposed tariff
Nov 2018: Hearing held.

12. Development of the ESInet Tariff
Dec 2018: Settlement Approved by the Commission
Jan 2019: Final tariff on file with the Commission

13. What Does It Mean to 911?
The final approved tariff provides a schedule for every PSAP in the state to be migrated from the legacy network to the ESInet.
PSAPs can , but they will begin paying the new charges as of February 2021.
It is CenturyLink’s intention to retire the old tariff rates.

14. What Does It Mean to 911?
The pricing is higher than the legacy 911 tariff, but by how much depends on the PSAP.
Pricing is based on maximum number of concurrent sessions (calls) that the PSAP needs to handle at a time.
CenturyLink will work with every PSAP to determine the appropriate number of concurrent sessions.

15. What Does It Mean to 911?
PSAPs that do not have compatible equipment can still migrate to the new network. (You don’t have to upgrade your phone system until you’re ready!)
Legacy PSAP Gateway - Acts as a gateway to convert phone calls from IP back to analog for PSAPs with legacy phone equipment.

16. What Does It Mean to 911?
The ESInet is not full NG9-1-1, but it does have some new functionality from the start:
Rule-based call routing
Cybersecurity monitoring
MIS (call data analysis tool)

17. What Does It Mean to 911?
To get to a full NG9-1-1 network, additional capabilities and functionality must be added.
An ESInet Users Group is being formed to help guide the future development of the network and to prioritize the addition of new features.

18. Pricing and Migration Schedule
Non-recurring charge: $ per concurrent session
Project management charge: $83.54 per concurrent session per hour, maximum ten hours
Monthly recurring charge: $ per concurrent session

19. Pricing and Migration Schedule
Non-recurring charge does not start until after the PSAP has migrated to the new network, or until February 2021, whichever is first.
First PSAP scheduled for migration at the end of October 2019
Last PSAP scheduled for migration in October 2020

20. Bonus Slide
The Colorado PUC is currently pursuing a grant to help each PSAP pay for their migration.
Grant awards are expected be announced very soon.

21. Questions? ? Thank you! Contact me at... daryl.branson@state.co.us
Public Utilities Commission