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Waverley Primary Care Colorectal Cancer Screening Improvement Project

Published byLorenzo Meli Modified over 5 years ago

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Presentation on theme: "Waverley Primary Care Colorectal Cancer Screening Improvement Project"— Presentation transcript:

1 Waverley Primary Care Colorectal Cancer Screening Improvement Project
TEAM MEMBERS Dr. Patricia Moyer Kelsey Peterson, MA Katia Alvarado, Manager Katia Alvarado – Practice Manager Sonya Sullivan – Practice Director / Coach

2 Transitioning an improvement project
Hiring a new Manager Understanding the Improvement Project Visiting other practices that are working on improvement projects Starting over: running base line date, reviewing the data, sharing the data and engaging the team New Teams Data We identified a problem with patients not getting thorough explanation of specialty tests. Tests were incomplete or delayed, patients were confused and frustrated. Staff spent a lot of time on the phone troubleshooting.

3 Lessons Learned Surprises: The importance of: Hiring- Tools-
Teaching and Understanding Improvement Regular meetings are very important with your team Celebrate the achievements with the team Surprises: IT Issues Value of the data Lessons Learned: recreating data, its not important. Select a starting point and create your new data. Surprises: Previous Managers Computer corrupted, not knowing the data points, data was lost, team members were no longer with us.

4 Lessons Learned Surprises The importance of: IT Reports Hiring- Tools-
Teaching and Understanding Improvement Regular meetings are very important with your team Celebrate the achievements with the team Surprises IT Reports Lessons Learned: recreating data, its not important. Select a starting point and create your new data. Surprises: Previous Managers Computer corrupted, not knowing the data points, data was lost, team members were no longer with us.

5 Always look ways to improve
How to Keep It Going Share the data Celebrate success Patient engagement Always look ways to improve

6 Questions

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