2. Aftersales department
General questions
Specific technical requests
Service support
User manuals/schematics (
Replacement parts
Part repair

3. Contact Mail : aftersales@globalorgangroup.com Phone : +31 318 637403
Skype : joh.service
Website :

4. Necessary info Organ type Serial number Clear problem description
Headphone behaviour
Involved stops list
Ticket number if one is assigned

5. Ordering service parts
Provide all details
Order at :
Read the information sheets
Compare configuration with original part

6. Service protocol
Incoming request Collect information Contact Aftersales Inform customer Plan a visit (if necessary)