1. Connecting to the wifi
Wireless Name is WyndhamGrand-Meeting
User Name is Sunbelt
WIFI pw = sunbelt2019

2. SUNBELT Directors and Administrators Conference 2019

3. Welcome to Charleston, south Carolina

5. Introductions

6. Thank you to our amazing sponsors

7. Awesome Receptions

9. Will you join us for the Bridge Walk?
Transportation will take us to the Mt. Pleasant side of the Ravenel Bridge. We will walk to the middle and back to the bus. We should be back at the hotel by 8:30 pm.
Meet in the lobby at 6:40pm

10. Connecting to the wifi
Wireless Name is WyndhamGrand-Meeting
User Name is Sunbelt
WIFI pw = sunbelt2019

11. Polling – How to participate
TEXT:
SUNBELT111
To 22333
By computer/tablet
Go to PollEV.com/sunbelt111
By smart phone
Text SUNBELT111 to 22333

12. https://www. polleverywhere

22. https://www. polleverywhere

47. https://www. polleverywhere

48. A report of the polling questions and responses will be available on the Sunbelt website

50. What trends were noted in shs patient visits for the past year?
Using exercise as medicine referrals
Parents participation during clinic visit
Potential New Services and How to fund them
Managing Negative messaging about SHS
Leverage of IT Strategies to achieve goals
Response rate of Patient Satisfaction surveys
Data Dashboards
Measuring Success

51. Effective Communication
Effective Communication with Students
Cost of care – How to address during a visit
Messaging - Marketing
Mobile Apps
Notifications about Lab Results
Patient portal via EHR
EHRs partnering with ACHA for e-Brochures

52. Business Management Access to policy and procedures
Consolidated administrative services for groups of student health centers (for example, centralized billing or immunization compliance tracking)
Retention - How SHS Impacts Retention
Business Models for Revenue Enhancement
Mandatory Insurance for Students

53. Business Management Cont.
Sustainability
Health Education and Outreach Funding
University General Fund Sharing
Facility Concerns
Health Insurance Participation
Mandatory waivers
Small school specific- especially RN run clinics

54. Quality Assurance Peer Review Accreditation Benchmarking
ACHA -NCHA Survey
Student Learning Outcomes
Post visit Surveys and Assessments
Assessing Mental Health Resources
Measuring Health Education Outcomes
Components of a College Health Program - Fusion
Quality Assurance

55. Business Management Clinic Flow
After Hours Care
Scope of weekend care
Walk In Patients
End of Day Admin Time
How are patients that arrive late managed?
Triage Strategies
Self Care model success stories?
Nurse phone line usage?
Nurses to triage walk-ins – good or bad?
Standardized protocols for RNs and whether they violate state Nurse Practice Acts
Business Management Clinic Flow

56. Business Management Clinic Flow
Chaperone (Intimate Exam) Policies
Pharmacy Services
Serving Faculty and Staff
Pre-matriculation process
Privacy and Confidentiality
Depression screening - who and how?
POTS patients – how to best manage?
Process for managing common acute clinical problems
Providing services to on line/ distance students
Business Management Clinic Flow

57. SUNBELT Directors and Administrators Conference 2019

58. Thank you to our amazing sponsors

59. Today’s Schedule

60. Thank you for attending.
Safe Travels Home!

61. Public Health Pandemic Plans Measles
Staff Faculty immunity status
Management for on campus individuals not required to submit health history
Medical Amnesty
Healthy Campus
Dimensions of Wellbeing
Public Health Prevention and Response

62. Counselling and SHS Integration
Counselling and Health Service integration
Psychiatrists
FEE schedule
Fee Structures in SHS
Schools that have SHS Fee but ALSO bill insurance
How to make SHS fees more transparent
Time to stop calling it an SHS fee

63. Practice Management Systems
EHR integration with Lab
EHR integration with Radiology workplace
Functionality in improving outcomes
Beyond note taking….
What are systems doing new
What have you asked for

64. Human Resource Management
Burnout and Resiliency of Staff
Productivity Models and Compensation
How do you compensate afterhours, weekends or on call?
Employee Health
Managing disruptive employees, managing disruptive patients
Strategies to increase diverse candidate pools?
Managing social media from student employees

65. Ancillary Services Case Management/Managers Telemedicine
Working with Campus Emergency Response
Coordination - CMT
Alternative Therapies
Collegiate Health Recovery Programs
Campus Emergency First Responders/Student EMS
BAT/CARE Teams

66. Clinical Marijuana Prevention Food Allergies
High risk alcohol screening at all visits
Clinics who use nursing standing orders
Naloxone on campus - who is trained to administer outside of the health center?
Preparticipation Assessment of NCAA Athletes
(ECG, concussion baseline assessments, ultrasounds, labs)

67. Special Populations LGBTQ Disability Services Transgender Healthcare
Special Student Populations
Health Promotion for Diverse Populations
Campus Visitors (summer campers, speakers, visitors, performers, parents)

68. Regulatory Requirements
Title IX
Immunizations and Record Management
Clery Act