1. Becoming Systemically Personalized
Presenter Name

2. 5 Steps to Systemic Person-Centered Care
Ask the person
Empower staff
Partner with clients
Engage client communities
Redesign the organzation

3. Individualizing services based on preferences and past history
Ask The Person
Focus Groups
Open ended questions
Individualizing services based on preferences and past history
Empower Staff
Keep them connected to person
Provide space to redesign work
Inclusion in decisions
Partner with Clients
Partnership Councils
Care partner Programs
Transform our language to show independance
Engage Client Communities
In health education
Community Outreach
Redesign Organization
Workflow redesign
Eliminate Silos
Intentional Re-Education

4. True transformation is more than environmental and programmatic elements, its becoming systematically personalized! Not what we are doing but who we are…

5. Jim Kinsey
Director Member Experience
Planetree International