1. Flexible Services iNotice Board
Monthly Performance Summary FY July 2018
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2. STAR Monthly Performance for July 2018
Actual Trips Performed: 8,257 (41%)
Actual Passengers Transported: 9,474
Overall On Time Performance: 97.4%
Scheduled: 52.0%
Appointment Time: 98.2%
Productivity: 1.4
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3. A+ MediTrans Monthly Performance for July 2018
Actual Trips Performed: 6,827 (23%)
Actual Passengers Transported : 7,305
Overall On Time Performance: 98.7%
Scheduled: 75.4%
Appointment Time: 99.1%
Productivity: 1.6
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4. CapitaLand Monthly Performance for July 2018
Actual Trips Performed: 7,331 (38%)
Actual Passengers Transported : 7,773
Overall On Time Performance: 98.9%
Scheduled: 84.4%
Appointment Time: 98.5%
Productivity: 1.7
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for July 2018
Total Trips: 22,415
Total Passengers : 24,552
Trip Per Hour: 1.6
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6. STAR, A+ & CapitaLand Space/Passenger Type for July 2018
STAR Transported: ,073 - Ambulatory 4,450- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 6,830 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,750 - Ambulatory 87- Wheelchair / Scooter, Etc.
Total : ,653 - Ambulatory 5,080 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2019 April 1, 2018 – July 31, 2018
STAR Transported: ,867 - Ambulatory 19,063- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 26,694- Ambulatory 1,854- Wheelchair / Scooter, Etc.
CapitaLand Transported: ,169 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,730 - Ambulatory 21,383 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2019 April 1, 2018 – July 31, 2018
FY18 Total Trips:
STAR: 33,262 (39.%)
A+ MediTrans: 27,263 (31.%)
CapitaLand: 32,384 (38%)
FY18 Total Passengers :
STAR: 37,841 (42%)
A+ MediTrans: 28,336 (36%)
CapitaLand: 33,345 (38%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 98%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.8
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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