2.  TO PROVIDE RANGE OF SKILLS NEEDED TO BE A GOOD TRAINER  TO LEARN TO CONDUCT TRAINING AT A HIGH ENERGY LEVEL  TO USE CREATIVE TRAINING TECHNIQUES  TO SELECT APPROPRIATE PARTICIPATIVE TRAINING METHODS IN ORDER TO ACHIEVE SPECIFIC TRAINING AND DEVELOPMENT OBJECTIVES

3.  TO CREATE A SUPPORTIVE AND PARTICIPATIVE LEARNING ENVIRONMENT  TO PLAN AND DESIGN POWERFUL PARTICIPATIVE TRAINING SESSIONS  TO ENCOURGE SELF DEVELOPMENT IN TRAINEES  TO BRIEF AND DEBRIEF TRAINEES – TO ENSURE SUCCESSFUL EXECUTION AND CONCLUSION OF EACH TRAINING ACTIVITY

4.  POWERFUL OPENINGS AND ICE BREAKERS  POWERFUL PRESENTATION  STRUCTURED PRESENTATION  CREATIVE TRAINING TECHNIQUES – TO INCREASE PARTICIPATION AND LEARNING  MOTIVATING TECHINIQUES – TO MAINTAIN HIGH LEVEL OF ENERGY AND PARTICIPATION  POWERFUL INSTRUCTIONS

5.  FOUNDATION / FUNDAMENTAL PRINCIPLES: 1. PASSION TO SHARE 2. DESIRE TO LEARN 3. DETERMINATION TO COMMUNICATE  CHARACTERISTICS REQUIRED: 1. DISCIPLINE 2. REALIABILITY 3. HUMILITY

6.  CHARACTERISTICS OF GOOD TRAINERS: 1. DEMOCRATIC 2. KIND, CONSIDERATE & CO-OPERATIVE 3. PATIENT 4. PLEASANT 5. FAIR, IMPARTIAL 6. SENSE OF HUMOUR 7. GOOD DISPOSITION 8. FLEXIBLE 9. GIVES RECOGNITION / PRAISE 10. INTERESTED IN TRAINEE’S PROBLEM 11. WIDE INTERESTS 12. PROFICIENT IN SUBJECT

7. 1) ADULT LEARNING METHODOLOGIES 2) TRAINER DEVELOPMENT THEORIES AND METHODS 3) GROUP DYNAMIC / PROCESS SKILLS 4) PRESENTATION SKILLS 5) QUESTIONING SKILLS 6) PERFORMANCE OBSERVATION SKILLS 7) FEEDBACK SKILLS 8) NEGOTIATION SKILLS 9) FACILITIES SKILLS 10) INTELECTUAL VERSATILITY 11) SELF KNOWLEDGE

8. 1) HUMAN RESOURCE POLICIES / PROCEDURES 2) ORGANIZATIONAL DEVELOPMENT THEORIES AND TECHNIQUES 3) RELATIONSHIP BUILDING SKILLS 4) OBJECTIVE PREPARATION SKILLS 5) DELEGATION SKILLS 6) COUNSELLING SKILLS 7) DATA REDUCTION SKILLS / SIMPLIFICATION 8) SUBJECT MATTER

9. 1. STATE OBJECTIVE CLEARLY 2. GET AUDIENCE’S INTEREST IN SUBJECT 3. LOGICAL FLOW 4. GIVES CORRECT LEVEL OF DETAILS / INFORMATION 5. STIMULATE QUESTIONS 6. GOOD VISUAL AIDS 7. GOOD APPERANCE 8. PLEASANT AND VARIED VOICE 9. POSITIVE BODY LANGUAGE 10. SHOWS CONFIDENCE, CONCERN AND DEDICATION 11. SINCERE 12. SMILE 13. EYE CONTACT 14. GOOD TIME KEEPER 15. ACHIEVE TRAINING OBJECTIVES 16. A GOOD MODEL

10. 1) THE OPENING 2) THE STRUCTURE 3) THE VISUAL AIDS 4) THE INSTRUCTIONAL SKILLS 5) THE AUDIENCE PARTICIPATION

11. A. OBJECTIVE:  TO BRING TRAINEES TO LEVEL OF COMFORT AND MOTIVATION WITHIN SHORTEST TIME POSSIBLE  MAKE TRAINEES FEEL FREE TO BE WHAT THEY ARE  MAKE TRAINEES FEEL SAFE TO TAKE RISKS  ENCOURAGE AND ACKNOWLEDGE TRAINEES B. ADDRESS ISSUES:  WHY ARE WE HERE?  WHY IS THIS TRAINING IMPORTANT?  WHAT IS IN IT FOR ME?  HOW CAN I USE WHAT I LEARN?

12. C. THE OPENING MUST SUCCEED, IN GETTING PARTICIPANT’S ATTENTION – SHOVY BENEFITS:  MATERIAL GAIN  PRESTIGE  SELF SATISFACTION  SELF ADVANCEMENT  MANAGEMENT APPROVAL  SOCIAL APPROVAL  SENSE OF ACCOMPLISHMENT  SATISFACTION OF CURIOUSITY D. THE OPENING MUST CREATE AN IMPACT:  SMILE  ESTABLISH EYE CONTACT  GET TO KNOW TRAINEES BY NAME

13.  ISSUES SHOULD BE CLEARLY STATED  BENEFITS CLEARLY STATED  EVIDENCE IS LOGICAL  RECOMMENDATION IS CLEAR  FEATURES OF RECOMMENDATION ELABORATED  POSITIVE/NEGATIVE EFFECTS IDENTIFIED  SUMMARY IS CRISP  PROPOSED ACTION IS CLEAR

14.  USED VISUAL AIDS  MATERIALS EASILY READ  GOT POINTS ACROSS – IN A CLEAR AND SIMPLE WAY  DID NOT BLOCK SCREEN  TALKED TO AUDIENCE – RATHER THAN TO SCREEN OR FLIPCHART  USED KEY WORDS – RATHER THAN SENTENCES

15.  THE DELIVERY: 1. GREETINGS – WARM AND CLEAR 2. VOICE – LOUD AND CLEAR 3. INTRODUCTIONS 4. EXPECTATIONS – CLEARLY STATED 5. SEQUENCE OF PRESENTATION – LOGICAL FROM START, MIDDLE TO END 6. EXAMPLES AND ILLUSTRATIONS – USED EFFECTIVELY 7. DEFINATIONS – UNFAMILIAR TECHNICAL TERMS 8. SUMMARISE – MAIN POINTS

16.  THE ENERGY: 1. VOICE IS CLEAR AND FIRM 2. GESTURES ARE OPEN/POSITIVE 3. GESTURES ARE USED CONSTRUCTIVELY 4. GOOD POSITIONING 5. GOOD STANCE AND POISE

17.  BODY LANGUAGE: 1. MAINTAIN EYE CONTACT WITH THE AUDIENCE 2. FRIENDLY / SMILE 3. USED BODY LANGUAGE TO HELP COMMUNICATE IDEAS VISUALLY

18.  INVOLVE THE AUDIENCE  HANDLE QUESTIONS AND COMMENTS WITH CALM COURTESY  PROVIDE CLEAR INSTRUCTIONS FOR ALL ACTIVITIES  CLARIFIED OR REPHARASED QUESTIONS TO ELICIT AUDIENCE PARTICIPATION