1. July 18, 2019 AAND Workshop Update from the Alabama 9-1-1 Board Prattville, AL

2. Introduction & Contact Information
Alan Campbell
Shelby County Director &
Vice Chairman for the Alabama Board
Phone:

3. Staff Update Retired June 30th Helen Ron Dana Adam
Administrative Vacancy
Ron Cooley, CPA, Financial Analyst
Dana Grubbs, Program Coordinator
Adam Brown, Deputy Director
Helen
Ron
Dana
Adam

4. Four Year Term Expires July 18, 2020
AAND Representatives
District 1
Chris Heger (Retired)
Director
Baldwin County ECD
District 3
Larry Fisher
Department of Emergency Communications Director
City of Montgomery
District 5
Brandon Wallace
Director
Athens/Limestone
County 9-1-1
District 7
Melissa Dove
Director
Wilcox County E9-1-1
Requirements to vote… process, etc.
Four Year Term Expires July 18, 2020

5. AAND Representatives District 2 District 4 Jeremy Williams Tim Web
Director
Geneva County E9-1-1
District 4
Tim Web
Executive Director
Winston County E9-1-1
District 6
Alan Campbell
Executive Director
Shelby County 9-1-1

6. Industry Representatives
CMRS
Wayne Hutchens
Assistant Vice President
Legislative & Regulatory Affairs
AT&T
Cable VoIP Providers
Terry Womack
General Manager
Cable ONE, Inc.
ILEC
Evelyn Causey
President/COO
Hayneville Telephone Company, Inc.
CMRS
John Nettles
President
Pine Belt Telephone
& Wireless
Cable VoIP Providers
Robert Smith
Sr. Manager of Government Relations
Charter Communications
ILEC
J. Frederick Johnson
CEO
Farmers Telecommunications Cooperative, Inc.
July 2019

7. The past twelve months…
Passed three administrative rules
585-X Distribution Formula-Census Data
Board adopts most recent population data October 1 each year
585-X Distributions to Emergency Communication Districts from the Cost Recovery Fund
Make ECDs whole, pay cost recovery to participating carriers, pay ANGEN costs, maintain a minimum balance equal to (90) days operational and administrative costs of the board, and determine if there are additional funds that may be distributed to the ECDs and, if so, do so by 50% equal parts plus 50% by population
585-X Statewide 911 Charge Adjustment for the rate of growth in the CPI-U
Increase service charge from $1.75 to $1.86

8. The past twelve months…
Granted
$ 848, to
11 ECDS for
5 different
project types

9. The past twelve months…
Applied for federal grant
Focus = Gaps in implementing NG9-1-1
What we’re doing with the grant:
Issuing a Hosted CPE RFP and a Statewide GIS Project RFP
Actual amount of 911 Grant Program funds available for Alabama
Alabama Match
Total
$2,544,360
$1,696,240
$4,240,600

10. The past twelve months…
Grew the Alabama Emergency Medical Dispatch Program
From:
To:
20 agencies
37 instructors
36 practitioners
29 agencies
67 instructors
319 practitioners (207 transitioned from existing programs; 112 new EMDs)

11. The past twelve months…
Completed our second Legal Compliance Audit
Cut the number of finding by 2/3
Updated the ECD Annual reporting spreadsheet
Most participation so far; seven ECDs did not report, one of which had dissolved in 2017.
Engaged for Upcoming Sunset Review
Second of the statewide Board’s existence
Had legislation passed for §
Sustainable funding for ANGEN or its progeny
Reporting requirement of Board’s Executive Director to Legislative Leadership
Annual Report to AAND

12. The past twelve months…
Implemented CPI Increase 6 months early
Paid out $3,483, to ECDs before
Issued an ANGEN Refund
Refunded $2,498, of projected, but unused ANGEN costs
Declared a Cost Recovery Excess
Distributed $2,000, to ECDs of unclaimed Cost Recovery funds

13. The past twelve months…
Changed Banks
Earned $98,124 in interest since December, ~4.5 x more than with previous bank
Approved an ECD Consolidation
Districts total = 86 (down from original 88)
Successfully ended all ongoing litigation with providers
Distributed an undisclosed settlement to ECDs as previously uncollected revenues

14. The past twelve months…
Supported the 911 Saves Act
Passed the House on 7/12/19
Reached out to ALL Telecommunicators in Alabama
2,130 Education and Outreach packets sent during Public Safety Telecommunicator Week
Produced 1st Directory
Draft debuting now!
Offered 284 training hours *
539 students attended 23 classes
*does not include EMD

15. /
When
What
Where
August 13, 2019
Quality Assurance:  Achieving QA/QI in the PSAP
Shelton Community College           
Gallion, AL
September 17, 2019
Central Alabama Community College Alexander City, AL
October 16-18, 2019
Advanced Telecommunicator Certificate Program - CLASS IS FULL
Phoenix East-Meeting Room          
Orange Beach, AL
Wraps up what we’ve been advertising the past year. More to come!
Upcoming Training

16. Training in the works…
Tactical Dispatch
(1-day Course) x 2
Customer Service
(1-day Course) x 4
CMCP
(5-day Course) x 1
Supervisor
(3-day Course) x 1
Advanced Telecommunicator
(3-day Course) x 4
7 different courses given 15 times through the end of calendar year 2020
Improving Center Culture for Personal & Organizational Success
(1-day Course) x 2
CTO
(3-day Course) x 1

17. Upcoming Events
• 7/18 ALNENA Quarterly Meeting AL 911 Board Office, 1 Commerce Street, Montgomery 12 PM--Boxed Lunch (sponsored by Carbyne); 1PM--Meeting • 8/11-14 APCO 2019 (Baltimore, MD) • 8/20-22 Annual ACCA Convention (Orange Beach) • 9/18 Public Hearing Proposed Rules/Board Meeting • 10/13-16 Gulf Coast Conference (Orange Beach) • 11/20 Board Meeting

18. Questions Alan Campbell Shelby County 9-1-1 Director &
Vice Chairman for the Alabama Board
Phone: