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By Mark Phillips CFUNITED 2009
GET MORE DONE! By Mark Phillips CFUNITED 2009
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WHO AM I
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WHAT’S IT ALL ABOUT
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EFFECTIVE PROJECT MANAGEMENT
Effective project management allows you to get more done. It is project management that is Just Right.
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Classic Definition PROJECT MANAGEMENT
A discipline that plans, organizes and manages resources to bring about the successful completion of specific goals and objects.
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Why does one need management?
Constraints! Scope Cost Schedule All Centered Around Quality
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However… Project management itself often becomes a huge constraint and burden on management. It believes it is an end to itself.
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Make it all about facilitating. And less about “the discipline.”
So, Let’s Redefine It Make it all about facilitating. And less about “the discipline.”
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Waste Resource Bloat Silos Obscurity Frustrated Team
Too Little Management Waste Resource Bloat Silos Obscurity Frustrated Team
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Too Much Management Increased Costs Multiplicity of dashboards Multiplicity of politics Silos Obscurity Inaction
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HELP MAKE GOOD THINGS HAPPEN
BE A FACILITATOR HELP MAKE GOOD THINGS HAPPEN “The only thing in abundance is mediocrity” -Peter Drucker
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BE A FACILITATOR Solve Problems Build Solutions Deploy Solutions Support Solutions HELP ACCOMPLISH GOALS
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With these glasses you are?
Developer & member of a team. You solve and facilitate solutions for your client.
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With these glasses you are?
Manager who’s job is to get people of different skills and backgrounds to work together. You are judged by the results you deliver for your client.
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ITS ALL ABOUT THE CLIENT.
NO MATTER WHO YOU ARE ITS ALL ABOUT THE CLIENT.
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“The only results that matter are
TIP NUMERO UNO “The only results that matter are EXTERNAL” -Peter Drucker
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WHAT IS EFFECTIVE PROJECT MANAGEMENT?
Effective Project Management Is a set of habits for making the best use of OTHER PEOPLE’S TIME so that the team can GET MORE DONE.
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Incidentally, what is time management?
Time Management Is a set of habits for making the best use of YOUR OWN TIME so that you can GET MORE DONE.
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One Story
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PROJECT MANAGEMENT REDEFINED
COMMUNICATION EXPECTATIONS ESTIMATES
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PROJECT MANAGEMENT REDEFINED
help your client
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COMMUNICATION
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CONTEXT MATTERS The only problem worth solving is the one the client defines. Let the client frame the problem and then solve that problem.
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TIP NUMERO DOS Listen to your client
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GET MORE DONE Your time and money will be spent most effectively if it is focused on solving your client’s problem. (and your client will happier)
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COMMUNICATE EFFECTIVELY
When you communicate, the only thing that matters is what is understood by either party.
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COMMUNICATE EFFECTIVELY
When you are talking, it’s what the other person hears. When you are listening, it’s how much you understood.
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Cater Communication to Context
TIP NUMERO THREE Cater Communication to Context
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EVERY PROJECT HAS 3 PHASES
PLANNING ACTIVE WAREHOUSE Cater your communications to each phase.
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PLANNING PHASE Is where you define a project’s goals, the time table, budgets, resource allocations and risks.
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SUPER GRANDE TIP NUMERO 4
DON’T EVER WRITE A SPEC FOR A CLIENT
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WHAT IS A SPEC? A spec document is an extremely useful document for your INTERNAL team. It is the wrong tool for a client.
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Tastes better. Less filling. Exactly the right tool for the client.
BULLET POINT SPEC Tastes better. Less filling. Exactly the right tool for the client.
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Answered in one or two sentences.
BULLET POINT SPEC All bullet points. Only a few questions. Answered in one or two sentences.
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Discussions? Consider them issues (not endless) Threaded message board with due dates or an issue tracker Meeting as a last resort -> only when necessary
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Budget & resource allocation Risks
BULLET POINT SPEC Project goals Time table Budget & resource allocation Risks
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Two Stories
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GET MORE DONE Your time and money will be spent most effectively if you are using the right tools with your client.
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Political Tip –Set to Autopilot
Use the planning phase to get sign-off from higher-ups. OR Use it to sign-off and empower the people who will run the project.
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ACTIVE PHASE Is where the deliverables are worked on and the plan is put into action.
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Its where everything that can go wrong does.
ACTIVE PHASE Its where everything that can go wrong does.
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Make Sure You Communicate.
TIP NUMBER 5 Make Sure You Communicate.
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For Communication Automatic s when something changes. Wiki, software, s, message board, calls and even meetings. How often? Depends on length of the project.
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Goals update Schedule Budget Need information? Risks What to Cover
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When Things Go Wrong! Don’t Hold Back
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OTRO SUPER GRANDE TIP (NUMERO 6)
>30% =bring it up as a risk >70% =bring it up as a fact =100% =too late =death spiral of despair
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WAREHOUSING PHASE Is when the project moves to a different phase in the lifecycle. It is no longer being built but rather maintained, archived or shelved.
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WAREHOUSING PHASE Lessons learned and final comments. Fresh, but not blaming. Record immediately. Wait two days to share them.
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PROJECT MANAGEMENT REDEFINED
COMMUNICATION EXPECTATIONS ESTIMATES
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Expectations Make a good project feel bad. Make a bad project feel even worse. Or, a bad project can be a “learning experience”
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Here comes another tip (7)
Manage expectations
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Use that asymmetry. Trust your expertise.
You Are The Expert Use that asymmetry. Trust your expertise.
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The Master of Management
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“Captain, we have a problem.”
Is not a knock on you. You are sharing your expertise. You are helping your client.
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GET MORE DONE Your time and money will be spent most effectively if you communicate and change the plan to reflect how the client’s problem is being solved.
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PROJECT MANAGEMENT REDEFINED
COMMUNICATION EXPECTATIONS ESTIMATES
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Let Experience Guide You
Estimates allow you to measure perception against reality so you can improve pricing, scheduling, expectations management and productivity.
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“Everything measured improves”
TIP OCHO “Everything measured improves” -Dan Gilbert
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Where do good estimates come from?
Tracking Time
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Dimensions in Time Tracking
Track time on tasks Track against calendar dates Compare estimates to actuals Keep a record of the estimates
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Track Time on Tasks Create a task list (doubles as spec). Buckets of at least 20 hours. Consistent descriptions and/or work types.
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Track Time Against Calendar Dates
Effort DOES NOT = Duration. Track start dates and end dates. Learn what times are most productive for which activities.
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Duration = 2x effort + (1 day/2 days of effort).
Rule of Thumb Duration = 2x effort + (1 day/2 days of effort). or Duration = 4 x Effort
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Always include management time.
As a line item or As additional hours or As a proportionate increase in rate.
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Combo Rule of Thumb and Tip 9
1 hour of pm per 5 hours of production time. 1 hour of am per 7 hours of production time.
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Compare Estimates to Actuals
Monitor your time profitability. It’s a window into how long it really takes to do things. It can be brutal.
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Keep a Record of Your Est. & Actuals
It is a goldmine of information for you or for any organization. It is the key to visibility and process improvement.
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One Last Story
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GET MORE DONE Your time and money will be spent most effectively if you can learn how to solve your client’s problems better.
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GET MORE DONE Results are on the outside Listen to your client Cater communications to context DON’T EVER WRITE A SPEC Communicate Manage Expectations TRACK YOUR TIME
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PROJECT MANAGEMENT REDEFINED
help your client
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EL ULTIMO TIP Make it a habit.
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VERTABASE.COM/BLOG TWITTER.COM/MPMOBILE
THANK YOU VERTABASE.COM/BLOG TWITTER.COM/MPMOBILE
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Use 1-2-3 to Prioritize Tasks
Other Tips Use to Prioritize Tasks
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Let Your People Know Let your people know what it is they should be working on at any time and what tasks are more important than others.
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1-2-3 Method of Prioritization
When assigning out tasks via or other tool preface the subject line with 1, 2 or 3. 1 –do it soon 3 –do it when you can 2 –do it before 3 and after 1
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GET MORE DONE Your resources are spent most effectively when they are working on the right things at the right time.
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Use the Launch Countdown method
Another Other Tip Use the Launch Countdown method
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MANAGE YOUR OWN PROCESS
To be effective you need to manage your own work. That means using some structure to define how you produce creative deliverables.
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WHAT IS THE METHOD The Launch Countdown Method is a simple naming convention to help you keep track of where you are on all your assets.
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HOW IT WORKS Every asset goes through three phases. 3 –needs to be started 2 –asset is in progress 1 –ready for launch
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HOW IT WORKS Put the number 3, 2 or 1 ahead of every asset’s name. You’ll know what stage its in. You can juggle your work. You can give information on its state. And it creates a super handy list on your computer’s file systems.
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Prioritize tasks Use Launch Countdown Method
GET MORE DONE Prioritize tasks Use Launch Countdown Method
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VERTABASE.COM/BLOG TWITTER.COM/MPMOBILE
THANK YOU VERTABASE.COM/BLOG TWITTER.COM/MPMOBILE
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WHAT ITS NOT
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