1. Chapter 18 Community and Group Communication

2. Characteristics of Effective Groups
Collective identity
Shared purpose
Communication
Open communication
Group norms
Participation
Shared leadership
Cohesion
Shared decision making
Conflict management
Problem solving

3. Stages of Group Development
Group formation
Group initiation
Group expansion
Group membership
Group dissolution
Group stages and formation
Forming
Storming
Norming
Performing

4. Group Functions Group tasks Roles of group members
Internal maintenance tasks
Goal-attainment tasks
Roles of group members
Group maintenance roles
Gatekeeper
Encourager
Conflict manager
Standard setter/tester

5. Group Functions (cont.)
Goal-attainment roles
Initiator
Opinion and information seeker/giver
Clarification/elaboration builder
Summarizer
Decision-making facilitator
Consensus builder

6. Group Functions (cont.)
Groups as change agents
Empowerment
Concepts related to change
Lewin
Change occurs in stages

7. Types of Groups Educational/learning groups Support groups
Self-help groups
Therapy groups
Task groups
Focus groups
Coalitions

8. Working with Groups Group leadership Evaluating groups
Participatory leadership (democratic)
Authoritarian leadership (autocratic)
Evaluating groups
Process evaluation
Impact evaluation
Outcome evaluation