1. Lecture # 27

2. 2. Management Styles And Roles
- Education and communication -time consuming, direction may not be clear
Collaboration or Participation –time consuming/ownership/quality of decision
Intervention- change agent retains control/ controlled process / incremental
Direction-use of authority- clarity & speed- risk is lack of acceptance & ill-conceived strategy, transformational change
Coercion-forced learning-explicit use of power-rapid transformation-least successful without crisis
Change Agent Roles – is an individual. or group that affects strategic change in organizations the creator of change or strategy
Strategic leaders CEO –legal –bureaucratic-transactional or transformational –visionary
Middle manager – theory Z(OUCHI) –- consensus decision making –bridge-Mound model
Outsiders –new CEO - consultants
New concept is of knowledge worker