1. INCOME process designer
經濟部專業人員研究中心 電子商務課程
INCOME process designer
清華大學工業工程與工程管理系
張瑞芬教授
2019/8/29

2. Contents 1. Overview: INCOME process designer 2. Behavior Modeling
fundamentals of petri-nets
sequence, preconditions for an activity, branching, refining (drill-down)
detailed information for activities
3. Organization Modeling
4. Information Modeling
5. Linkage of Organization Structure and Behavior Modeling
6. Linkage of Information Model and Behavior Modeling
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4. 1. Overview: INCOME process designer
Modeling, documentation and analysis of business process
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5. 1. Overview: INCOME process designer (Cont.)
Model types:
Behavioral model - define process & business rules: Sequence, Preconditions for an activity, Branching, Refining
Organization model - Identify personnel roles & resources
Information model - Define information structure
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6. 1. Overview: INCOME process designer (Cont.)
Application Type:
BPR
Knowledge Management
Application Development
Introduction of Standard Software
Workflow Management
Simulation Studies
Process Benchmarking
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7. 2. Behavior Model
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9. Fundamentals of petri-nets
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12. Refining: Drill-down
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13. Refining: Drill-down
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15. Detailed
information
for activities
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16. 3. Organization Model
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17. 3. Organization Model (Cont.)
Detail information
the responsible manager
cost center
resources (personnel, technical aids)
a specific cost unit rate can be defined for every resource type
roles: task-related group
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18. 4. Information
Model
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19. 4. Information
Model
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20. 5. Linkage of Organization Structure and Behavior Modeling
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21. 6. Linkage of Information Model and Behavior Modeling
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