1. Environment for Electronic Commerce (Vietnam)
E-Commerce Department
Ministry of Trade
Vietnam

2. ICT infrastructure

3. Internet – History marks
Before 1997: dial-up by early ISP: FPT, Netnam
Decree 21/1997/ND-CP: legal basis for Internet service provision
December 1997: Vietnam officially connect to Internet
1 IXP: VNPT
4 ISP: VNPT, FPT, SPT, Netnam
2000, internet service provided nation-wide
Dial-up through telephone line system of VNPT

4. Internet – History marks
Decree 55/2001/CP-ND on management of Internet services. Change in perception
Changing from “Manage then Open the service” to “Mangement for development of Internet service”
2002: Termination of monopoly in IXP
5/2003: ADSL – the break through in Internet services
The booming of internet service (café, services...)
Connecting forms: Wi-Fi, GPRS
10/2003: Establishment of National Internet CenterVNIX

5. Development of Internet services
For 2005 statistics
International bandwidth: 2,997 Gbps
IXP (6), ISP (17), OSP (15), ICP
Total subscribers: 2,3 mio (population: 80 mio)
Internet users: 8,56 triệu
Number of domain names .vn: (80% .com.vn)
Ratio of domain names / population still low: 0,00017
Number of IP provided:
Increase but still low compared to the other countries
Number of business with website:

6. Characteristics
Development of value-addes services: VoIP, chat, forum, online games
Diversification of users, longer time of using internet
Only 5/17 ISP actually operating in market
Domestic contents development increase: business, education, news...

7. Events Online Securities Certificate authorities E-payment forms
Establishment of – VnCERT
Certificate authorities
Some providers of digital signature and CA
E-payment forms
Open source is not widely applicable
EDI just begins

8. Legal environment & Policy

9. Legal environment & Policies
Policies regarding e-commerce
Strategy for ICT development (Govt Decision No. 246)
Master Plan for E-commerce development (2005)
Master Plan for E-government development (2005)
Project assisting SME’s application of E-com (2006)
Strategy for SW industry development
Legal environment
E-commerce Ordinance
Electronic Transaction Law (3/2006 effected)
ICT Law (drafted 2006)

10. Legal environment & Policies
Related laws
Commercial Code (amended 2005)
Civil Code (amended 2005)
ICT law (drafted)
IPR law
Related Govt’s decrees
E-commerce decree (drafted)
Digital and CA service decree (drafted)
E- Financial & e- banking transaction decree (drafted)

11. Legal environment & Policies
Policies relating to E-commerce
Management, provision and usage of internet
E-payment
E-customs
E-tax
Online criminals
Managements of domain name:Quy định về quản lý và sử dụng tài nguyên Internet (QĐ 27/2005/QĐ-BCVT)
Management of website establishment (website): Quy định về cấp phép (QĐ 27/2002/QĐ-BVHTT)

12. Economic and Society conditions

13. Popularization of Internet
Reduction in cost of PC, laptop...
Youth users
Objectives of using internet are different
English and foreign language level
International integration: open of ICT market, Internet services
Hacker, virus, spam, fraud of c/c, pornography

14. Supporting activities
Application of state orgnizations
E- trading procedures, e-tax, e-customs
Supporting organizations
VCCI, VIA
E-com Department under Ministry of Trade
Training
Lack of programmers, all levels
Education in ICT (most of universities)
Education in Ecommerce still beginning (a few universities)

15. Purchasing habits Traditional habits of purchasing
Habits of using cash
Banks’ efforts in electronic-payments
Credit card
Debit card
… still in beginning, not very convenient
Lack of linkage among the banks
Online/Internet payments, banking still in preparation

16. Social issues ICT attract the development Copy right violations
Consumer protection regulations
Privacy protection
Dispute resolutions

17. Some idex (Information Society Index) ISI: 52/53 (IDC & World Time)
Computer, ICT infrastucture, social development
Network Readiness Index: 68/104 (WEF)
E-Readiness Index: 61/65 (EIU)
E-Gov 2004: 112/191 (UNPAN)
Software Engineering Index: 17/30 (CIO Insight – Global Outsourcing 2005)
Copy Right Violation ratio: 92%, 89/89 (BSA)