1. Initiating, building & sustaining positive relationships
Grade 12 Life Orientation

2. KEYS TO SUCCESS: Understand others Adjust attitudes Communicate feelings & beliefs

3. CONFLICT RESOLUTION ESTABLISH CAUSE: Inter personal Intra personal
ADDRESS
ACCORDINGLY

5. Factors that influence effective communication
Acceptance of responsibilities (3)
Appropriate expression of views & feelings (4)
Personality types (1)
Attitudes & Values (2)
Respect (5)

6. Factors that influence effective communication
ELEMENT 1: Personality types
KEY CONCEPTS: Examples of various personality types (see next slide)
KEY QUESTION: How much does one’s personality type influence one’s communication style or ability?
KEY OUTPUT: Give specific examples of how can we use knowledge of our personality types to ensure that we communicate in a more effective manner.

7. Factors that influence effective communication
ELEMENT 1: Personality types
KEY CONCEPTS:

8. Factors that influence effective communication
ELEMENT 1: Personality types
OUTPUT:

9. Factors that influence effective communication
ELEMENT 1: Personality types
OUTPUT:

10. Factors that influence effective communication
ELEMENT 2: Attitudes & Values
KEY CONCEPTS: Attitudes, values, effective communication
KEY QUESTION: Distinguish between the influence of attitudes and values on one’s communication.
KEY OUTPUT: Give specific examples of how can we can manage another person’s negative attitude towards us or the communication situation. Give specific examples of how to better communicate with people whose values are vastly different from your own.

11. Factors that influence effective communication
ELEMENT 2: Attitudes & Values
OUTPUT:

12. Factors that influence effective communication
ELEMENT 2: Attitudes & Values
OUTPUT:

13. Factors that influence effective communication
ELEMENT 3: Acceptance of responsibilities
KEY CONCEPTS: responsibility in the context of
relationships
KEY QUESTION: Explain the importance of both parties accepting responsibility in the contexts of communication and relationships.
KEY OUTPUT: Give specific examples of how can we can encourage another person to accept their responsibilities within the relationship or the communication situation. Give specific examples of we can be better at accepting responsibilites ourselves .

14. Factors that influence effective communication
ELEMENT 3: Acceptance of responsibilities
OUTPUT:

15. Factors that influence effective communication
ELEMENT 3: Acceptance of responsibilities
OUTPUT:

16. Factors that influence effective communication
ELEMENT 4: Appropriate expression of views & feelings
KEY CONCEPTS: aggression, passivity, assertiveness, “I” language, body language, tone
KEY QUESTION: What does it mean to appropriately express one’s views and feelings?
KEY OUTPUT: Identify common examples of inappropriate
expression of views and feelings and provide specific
guidelines on how we can improve our use of language,
body language and other communication elements to
ensure that we express ourselves appropriately.

17. Factors that influence effective communication
ELEMENT 4: Appropriate expression of views & feelings
OUTPUT:

18. Factors that influence effective communication
ELEMENT 5: Respect for the feelings of others
KEY CONCEPTS: respect, admiration vs regard, communicating respect , acknowledgment
KEY QUESTION: What are some of the best ways to communicate respect i.e. make sure the message of respect is received by the other party.
KEY OUTPUT: Give specific examples of words or actions that DO NOT display respect for the feelings of others. Outline words, actions or expressions that can be used to demonstrate or
communicate respect for the feelings of others in
the context of relationships

19. Factors that influence effective communication
ELEMENT 5: Respect for the feelings of others
OUTPUT:

20. Factors that influence effective communication
ELEMENT 5: Respect for the feelings of others
OUTPUT:

21. Relationship check...

22. Positive / healthy relationships

23. Negative / unhealthy relationships