1. Ref: A-CR-CCP-804/
PG-001
Capt Phinney
M PROVIDE FEEDBACK TO TEAM MEMBERS MTPs - Have the cadets brainstorm and prepare a list of opportunities when feedback should be provided. - Explain the principles of effective feedback. - Explain the ground rules for providing feedback. - Explain the steps for providing and receiving feedback. - Using scenarios, have the cadets practice providing feedback to team members.
2 x 30 min
Test: Oct/Nov 2017

2. Opportunities to Provide Feedback

3. Principles of Effective Feedback
Frequent
Accurate
Specific
Timely

4. Q&A

5. Ground Rules for Providing Feedback
Focusing on What is Observed
Focusing on Behaviour
Keeping it Neutral
Using it to Inform
Make it Supportive
Keeping it Simple

6. What were they ???

7. Steps for Providing Feedback
Planning What to Say
Providing Examples of Behaviours
Allowing Time for Feedback
Motivating
Setting a Timeline for Action and Follow – Up

8. Steps for Receiving Feedback
Seeing Each Feedback Session as a Learning Opportunity
Actively Listening to the Sender's Ideas.
Asking for More Information if the Ideas are Not Understood.
Being Honest About How the Feedback is Affecting One's Emotions.
Remaining Open-Minded About Future Learning Opportunities.

9. Q&A

10. Effective Feedback