1. Service Management Requirements for TDR
Hal Folts, Sr Systems Engineer
National Communications System

2. Disaster Strikes …earthquakes …hurricanes/typhoons
…and other major disasters
Natural and Man-made
Unexpectedly or slowly developing
Initial response by local emergency services
Followed by deployed emergency services

3. Telecom Capabilities Public services Wire phones Mobile phones
Internet
Land Mobile Radio
Trunked Radio Systems - TETRA
Satellite links
Mobile broadband systems - MESA
Amateur Radio`

4. Telecommunication Management
ITU-T Study Group 4
Telecommunication Management
Including
Telecommunications Management Networks (TMN)
Draft (stable) Recommendation M.3350 (M.ets)
Requirements for ETS Management Service

5. ETS Management Service
Enables on-line interchange of critical telecom management information between disaster relief operations and telecom service provider across the TMN X-Interface in real-time to support disaster relief operations

6. Disaster Relief Operations
SC/SP Ops Interaction
Disaster Relief Operations
Request activation
Modify parmeters
Request deactivation
Register ETS users
Submit trouble reports
Request status
Request reports
Administer alert triggers
Disaster Relief Operations
coordination with
Service provider
ETSMS
X-interface

7. Disaster Relief Operations
SC/SP Ops Interaction
ETSMS
ETS usage reports
ETS security event alerts
Degradation alerts
Status change alerts
Disaster Relief Operations
coordination with
Service provider
Telecom
Service
Provider
X-interface

8. SC/SP Relationships Service Provider SP contracts Service Customer SC
Srvice Customer SC
Service Customer SC
uses ETSMS
contracts
authorizes
Nettwork Operator
Network Operator
Service User SU
Controls/
configures/
maintains
uses ETS
Network

9. TMN Management Levels  Interdomain Service Management X-interface
Business Management 
Interdomain
X-interface
Service Management
Network Management
Element Management
Network Elements

10. Telecom Mgt Net Architecture
ETSMS
Management
Information
Database
Network
& Element
Managers
SP’s
Operation
Support System Q
Interface
Element
Disaster Relief Operations
Emergency Operations Center X
Interface X
Interface X
Interface
Telecom SP
Management
Domain
Disaster
Management
Information
Database

11. Thank You
Hal Folts