1. ____________________ Change Agent Profile Score
Candidate name:
____________________
Change Agent Profile
Score
1 Low to 5 High
Experience & Skills
Good business knowledge
Awareness of Change Management concepts and principles
Basic understanding of BPR
Communication & Presentation skills
Experience as a trainer or knowledge of T&D
Line management or HR experience
Understanding of the programme, its goals and business benefits
Characteristics
Willing and able to support and initiate change
Bias for action
Enthusiasm
Business credibility and respected by colleagues
Personal leadership
Extensive personal networks
Accountability
Influence (without power)
Activities
Explain vision and act as ambassador for the project
Give status reports and coaching sessions at regular meetings
Explain advantages of new ways of working
Communicate decisions made on changes; background and consequences
Answer questions, identify concerns and issues and give feedback to change team
Identify areas of ”change resistance” that need more attention
Convince staff to ”buy-in” and answer the question “What’s in it for me?”
Project Managing Change [Uncommon Expertise Ltd, 2008]
Total: