1. Implementing Project Management Strategies to Enhance Productivity within Non-Profit Organizations
  By:​​
N-Ovate Ideals
Destiny Konan: Data Collector, Researcher, Analyst and Project Coordinator ​​
Brooklyn Harper: Project Coordinator, Data Collector and Strategic Analyst

2. Background Mary Parker Foundation
Students
Professionals
Upcoming Entrepreneurs
Women's Entrepreneurial Empowerment Summit 2019
Two-day summit tour
Providing a high-level training course to teach entrepreneurs how to grow their business from the ideation step to profitable implementation 

3. PLAN Observations, Brainstorming​ & Interviewing
Members were hesitant about using an online PM software​
Tasks were not completed on time​
Meeting hours are too long and frequent throughout the week​
Members did not know who were responsible for specific tasks​
Spending more than the expected budget​
Frustrated with being behind from their tasks

4. Opportunities for Improvement
Productivity​
Decrease meeting conferences and hours​ by 25%
Increase accountability ​
Complete tasks on time​
Cost Efficiency​
Save money on each activity​
Increase profit and sponsors​
Customer Satisfaction​
Create a customer-oriented culture​
Increase customer retention and satisfaction rate to a minimum of 90%

6. DO Asana Tutorial &​ Implementing Communication Strategy​
Researched different PM software programs​
Created a Gantt chart and put information in Asana​
Created a responsibility chart for structure within Asana​
Indicated 5 critical service requirements to focus on satisfying customer requirements​
Created Survey Questions​
Researched and identified key performance indicators ​
Defined and collected the budget for each task during a 12-week period

7. Benefits of Asana Implementation
Enhance efficiency 45%
Save money 52%
Competitive advantages 20%
Improve customer satisfaction 20%
Increase revenue 16% 

8. Technique for Order Preference by Similarity to Ideal Solution
STEPS for TOPSIS
Establish the data matrix​
Calculate the relative value​
Multiply the relative value by the criteria weights of each factor​
Select the positive and negative ideal value for each factor​
Calculate the Euclidean distance for the positive and negative distribution​
Calculate ideal to closeness

9. Identified and compared 5 factors of each PM software
Data Matrix
Available Support
Company Size
Integrations
Features
Available Devices
Asana 7 9 8
Podio 5 4 6
Wrike  2
Identified and compared 5 factors of each PM software 
Weighted Data Matrix
Available Support
Company Size 
Integrations
Features
Available Devices
Asana
0.1009
0.2481
0.0701
0.0706
0.2027
Podio
0.0721
0.1103
0.0526
0.0627
0.1802
Wrike 
0.1297
0.0551
0.0789
Transferred qualitative information into quantitative values
Ideal Closeness​​
Asana​​
0.8675​​
Podio​​
0.2642​​
Wrike ​​
0.2597​​

10. Customer Requirements Transferred to Service Requirements

11. QFD Sample Service Requirements and Technical Rating Values​
1.Update attendees periodically with information (593)​
2. Projection of the # of volunteers and staff members (549)​
3.Projection of the # of attendees attending (548)​
4.Stay engaged with attendees (522)​
5.Create agenda (417)​

12. R.A.C.I
Responsible
Accountable
Consult
Inform

13. Tasks Details
Responsible for the Venue setup and securing: Operations and events zone [subtask]
Accountable for the Venue: Administrative zone [task]
Consult about venue options: Marketing zone
Inform: The entire team 

14. Asana Deployment

15. Communication in Asana > Conference calls hours

16. Asana x Everhour Integration
Improving integration and time tracking 
Reduce the length of meetings
Avg. Meeting Time Reduced from minutes to minutes

17. Check
Productivity, Survey Results from the Atlanta Conference & Budget for Each Task ​
Analyzed feedback from attendees​
Analyzed the earned value and actual cost of each task listed from the Gantt chart

18. Servqual Model Reliability​ Assurance:​ Responsiveness: ​ Empathy:​
Ability to perform service​
Assurance:​
Customers are confident in the knowledge
Engaged and courtesy staff members​
Responsiveness: ​
Helpful staff members
Willingness to serve promptly​
Empathy:​
Cares and gives individual attention​
Tangibles:​
The appearance of the physical aspects
Organization & Layout of Venue

19. SURVEY RESULTS & BENCHMARKING

22. Budgeted Cost of Work Scheduled

23. Earned Value Analysis Report
Cost Performance Index:
Increased from 1.07 to 1.10
Schedule Performance Index:
Increased from 66% to 85%

24. Conclusion https://youtu.be/2soJw7mXx3A
Reduced the meeting schedule to twice a week and reduced the meeting time to minutes
Increased accountability and completion of tasks
Improved their savings on each task
According to the global benchmarking in SurveyMonkey, the team did not meet customer satisfaction

25. Challenges Initial data collection High turnover rate of employees
Lack of job descriptions
Consistency & Accountability

26. Act Creating standardized process for project planning using Asana
Outline project plan prior to implementation to avoid issues
Market research for intended audience for future events
 Stay consistent with recording and analyzing metrics

27. QUESTIONS??