1. Security, Compliance & Reliability in Cloud Services

2. 1. How do you make sure your service is available whenever I need to use it? 2. What are your commitments to keep my service up? 3. How is my data secure? 4. Do you commit to keeping my data secure and private? 5. Will you let us know if there is a security breach? 6. Who owns the data? 7. Do I have control once I put it in your cloud? 8. Where is the data stored? 9. Who has access to the data and when? 10. Can I take me data with me if I want to leave your service?

3. Office 365 Built-in Security Office 365 Customer Controls Office 365 Independent Verification and Compliance Achieving Security and Compliance: the Office 365 Example 3 24 Hour Monitored Physical Hardware Isolated Customer Data Secure Network Encrypted Data Automated operations Microsoft security best practices

4. 24-hour monitored physical hardware Isolated customer data Secure network Encrypted data Automated operations Microsoft security best practices

5. Design Principles Redundancy Resiliency Distributed Workloads Monitoring Simplification Human Backup Continuous learning Consistent Communication Actual World-wide Uptime for the most recent quarter - 99.97% Financially backed guarantee of 99.9% Uptime Up-to-date Service health communication through Service Health Dashboard

6. Certification Status CERT MARKET REGION