1. Discovering Technology
at the
University of Denver
Updated on Aug 24, 2017

2. DU WiFi Windows 7 Windows 8 and 8.1 Bottom right corner
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DU WiFi
Windows 7
Windows 8 and 8.1
Bottom right corner
Bottom right corner

3. DU WiFi Windows 10 Mac OS X Bottom right corner Top right corner
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DU WiFi
Windows 10
Mac OS X
Bottom right corner
Top right corner

4. support.du.edu
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DU WiFi
Select “General Use”

5. DU WiFi Enter your DU email address in the first box
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DU WiFi
Enter your DU address in the first box
Enter your PioneerWeb password in the second box
Then click “Log In”
If you do not know your address please wait for a few slides.

6. support.du.edu
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DU WiFi
When you see this screen you are being logged into the DU WiFi system

7. support.du.edu
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PioneerWeb
Go to pioneerweb.du.edu

8. PioneerWeb Login with your DU ID (87XXXXXXX) number in the first box
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PioneerWeb
Login with your DU ID (87XXXXXXX) number in the first box
Default password is your date of birth
Example:
January, 12th 1997 Is
Everyone should have already set their passwords.

9. PioneerWeb Check schedule Check grades Pay tuition View holds
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PioneerWeb
Check schedule
Check grades
Pay tuition
View holds
Much much more

10. support.du.edu
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PioneerWeb
Select the "Student" tab

11. PioneerWeb Student information Name Address Phone Email address Holds
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PioneerWeb
Student information
Name
Address
Phone
address
Holds
Transcripts
address can be found ”Set Your Preferred Address.”
address for login is labeled DU and/or Preferred.
You cannot change this setting.

12. PioneerWeb My Statement / Payment My Account DUPay
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PioneerWeb
My Statement / Payment
DUPay
International wire transfer
Financial responsibility agreement
My Account
Tuition account balance

13. support.du.edu
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PioneerWeb
Student Grades
Class grades

14. Need To Do Update addresses and phones Notification preferences
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Need To Do
Update addresses and phones
Notification preferences
Update emergency contacts
Sign financial responsibility agreement

15. CrowdStrike Antivirus
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CrowdStrike Antivirus
CrowdStrike Antivirus protects your computer from viruses and spyware, proactive threats, and network threats.

16. CrowdStrike Antivirus
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CrowdStrike Antivirus
Log in to PioneerWeb and click on the “Resources” Tab.
Look under the “Software Download” section and click the link for “CrowdStrike Antivirus”

17. CrowdStrike Antivirus
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CrowdStrike Antivirus
After clicking the link, a CrowdStrike login page should appear.
Please log in to the CrowdStrike portal using your DU ID and PioneerWeb password.

18. CrowdStrike Antivirus
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CrowdStrike Antivirus
After logging in, you should be presented with an option to select your computer type.
Please click “Personal Owned Computer”

19. CrowdStrike Antivirus
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CrowdStrike Antivirus
Select the version of CrowdStrike to install on your machine depending on your computer's operating system.

20. CrowdStrike Click on the download to run the installer
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CrowdStrike
Click on the download to run the installer
Read/accept the terms and agreements and click “Continue/Install”
You may need to enter your computer’s password.

21. CrowdStrike When it finishes, it will show this message
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CrowdStrike
When it finishes, it will show this message
CrowdStrike will now run silently in the background.
For more info:

22. Email Forwarding Go to office365.du.edu
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Forwarding
Go to office365.du.edu
Enter your DU address in the first box
Enter your PioneerWeb password in the second box
Then click “Sign In”

23. Email Forwarding Click the gear icon Select “Mail” support.du.edu
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Forwarding
Click the gear icon
Select “Mail”

24. Email Forwarding Select “Mail” > “Accounts” > “Forwarding”
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Forwarding
Select “Mail” > “Accounts” > “Forwarding”
Click “Start Forwarding” and enter your address
Then click “Save”

25. Language Settings Select “General” > “Region and time zone”
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Language Settings
Select “General” > “Region and time zone”
Change the language option

26. DU Public Printers Available in most buildings including ELC
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DU Public Printers
Available in most buildings including ELC
$21 per quarter
Requires DU ID card
Requires US operating system
Works after class registration
ELC students will only be able to print after registering for classes.

27. support.du.edu
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DU Public Printers
Go to dunet.du.edu

28. support.du.edu
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DU Public Printers
Click “DUnet Setup”

29. DU Public Printers Select your operating system support.du.edu
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DU Public Printers
Select your operating system

30. support.du.edu
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DU Public Printers
Run the installer by double clicking on the download
Then select “Complete Setup”

31. support.du.edu
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DU Public Printers
You may need to click yes or enter your computer password
When it finishes it will show this message

32. DU Registration This window will open during printer registration
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DU Registration
This window will open during printer registration
It is used to return your computer if it is recovered by Campus Safety
Login with your DU ID (87XXXXXXX) number in the first box and password in the second box

33. DU Registration Enter the requested information into the boxes
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DU Registration
Enter the requested information into the boxes
Click “Send”

34. DU Public Printers Select “DUnet M6xx” for black and white
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DU Public Printers
Select “DUnet M6xx” for black and white
Select “DUnet CP4525” for color

35. DU Public Printers Enter DU ID (87x) into this box and click print
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DU Public Printers
Enter DU ID (87x) into this box and click print

36. Protect Yourself Never give anyone your password
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Protect Yourself
Never give anyone your password
DU will never ask for your password
Do not enter your password after clicking a link in your
If you have questions or concerns, call the IT Help Center at (303)
Log off or lock computer when leaving computer

37. Phishing Email To report emails, forward it as an attachment to:
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Phishing
To report s, forward it as an attachment to:
Spam send to
Phishing send to
Phishing s can even come addresses. For example:

38. Getting Help at the IT Help Center www.du.edu/it/helpdesk
Located on the main floor of AAC
Walk-in and phone support seven days a week (bring your charger/ac adapter!)
Phone Support at
support.du.edu for online help
Request support at go.du.edu/ineedhelp
Provide software and OS assistance, hardware diagnostics & warranty repairs for Macs and Dells & account assistance

39. Find this presentation and helpful links at…