1. Municipal Regulatory Entity (MRE) Establishment Readiness – Development of an Operating Licencing Administration System (OLAS) and Transactional Platform
SATC Session 1C – Capacity Building/Transport for Rural Development
8 July 2019

2. Operating Licence Administration - Operating Licence Relationships
Driver
Rank token
Vehicle
Operating Licence
Owner
Can have many
Can only have one
Driver
Driver
Can only have one
Validity Period
Authority
Service Line / Service type
Segment A
Can only have one
Segment B
Authority
Service Line / Service type
Validity Period
Segment C
Can only have one
Authority
Service Line / Service type
Validity Period

3. Operating Licence Administration - Existing Business Model (Manual)
Provincial Regulating Entity
City of Cape Town
Provincial/City Traffic
Operator
(Upliftment)
National 2 1 
Registry forward request for informal comment via    
Refuse application 3
Receive request/ documents from operator - GF
New
Additional Authority
Amendments
Dormant
Transfer 
Provide Informal Comment via to grant or refuse 4  6
Operator lodge application – R 300 
Registration,
licence & Roadworthy Certificates  5
Objection     7
Refuse application 
Labour Law Agreement
Gazette Application – 21 days
City receive Referral from the PRE 8   
Open/Close hearing if objection received 
Tax Clearance Certificate  
Grant application
( days) 
Refuse application 9 10
Inform operator of decision
Vehicle Inspection
Appeal – Transport Appeals Tribunal (TAT)

4. Operating Licence Administration - High Level Business Process
CORE
Application
Business Partner Management
Payment
Application Evaluation
Application Adjudication
Upliftment
Amendment
SUPPORT
Master Data
Planning
Contracts
(Government and Non-Government)
Industry Transition
Transport Appeals Tribunal
Monitor / Control/ Complaints

5. Operating Licence Administration - Proposed vs Existing
Provincial Regulating Entity
City of Cape Town
Provincial/City Traffic
Operator
(Upliftment)
National 2 1 
Application
Registry forward request for informal comment via    
Refuse application 3
Receive request/ documents from operator - GF
New
Additional Authority
Amendments
Dormant
Transfer 
Provide Informal Comment via to grant or refuse
Business Partner Management
Application Evaluation
Application Adjudication
Upliftment 4 
Registration,
licence & Roadworthy Certificates 6
Operator lodge application – R 300   5
Objection   
Amendment  7
Refuse application 
Labour Law Agreement
Gazette Application – 21 days
City receive Referral from the PRE 8   
Open/Close hearing if objection received 
Tax Clearance Certificate 
Master Data 
Planning
(ESRI Blueprint)
Contracts
(Government and Non-Government)
Grant application
Industry Transition
( days)
Transport Appeals Tribunal 
Monitor and Control
Refuse application 9 10
Inform operator of decision
Vehicle Inspection
Appeal – Transport Appeals Tribunal (TAT)

6. Operating Licence Administration - Platform Interface
CORE
Register Business Partner
Manage Applications
Evaluation Applications
Adjudicate Applications
Conduct Vehicle Inspections
Print licence
City
e-service Portal
Application Portal
PSRM
(e-Agenda)
Handheld Device
Printer
SAP ECC 6
SAP CRM
GIS
Master Data
Planning
Industry Transition
Monitor and Control
Manage Contracts
Manage Complaints
Manage TAT
SUPPORT

7. For queries contact lee.vandenberg@capetown.gov.za)