1. Overview & Basic Functionality
Supply Chain Platform: Rolls-Royce
December 2013

2. Initial Login
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3. Go to www.myexostar.com Subsequent Logins
Once you have completed your first time login, each subsequent time you can follow the normal login procedure.
To do this, point your browser to
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4. Enter login credentials
Subsequent Logins
Enter your login name and password and click Login.
Note the self-service links if you have forgotten your user name or password.
You can also contact the Exostar helpdesk for a password reset.
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5. Choose to Access ‘Supply Chain Platform – Rolls-Royce’
Subsequent Logins
Choose SCP as the application you wish to work with
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6. SCP-RR Home Page Landing Page
When you log on to SCP you will be presented with this landing page.
At the top you can see your name and user role, how to exit the system, book mark it, access the help files and the About link.
On the left, you can see the Navigation Tree, which allows you to access different parts of the system. We recommend that you click on the My Workspace link which will take you to the SCP dashboard.
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Copyright 2013 Exostar LLC. All Rights Reserved.

7. SCP-RR Home Page
Troubleshooting! If the workflows under the Collaboration section have not expanded fully, please click the compatibility icon in the browser bar.
Landing Page
When you log on to SCP you will be presented with this landing page.
At the top you can see your name and user role, how to exit the system, book mark it, access the help files and the About link.
On the left, you can see the Navigation Tree, which allows you to access different parts of the system. We recommend that you click on the My Workspace link which will take you to the SCP dashboard.
Copyright 2013 Exostar LLC. All Rights Reserved.

8. How to Get Help with MAG or SCP-RR
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9. Support Options There are several ways to get assistance:
Self-service case via My Exostar website
Fill in an on-line form and submit it to Customer Support
Live phone support with Exostar’s Customer Support
Tel #: (from UK )
Hours: 3am – 9pm EST, Monday to Friday
On-line training materials
Available through the ‘Help’ link in SCP
Also located at under Products  Supply Chain Platform
Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots, the steps that were followed, and to let us know if the issue can be repeated.
Getting Help
Exostar can only help with regard to how the SCP system works. If you have any questions regarding the content of any of the transactions you work on in SCP, then you will need to get in touch with your buyer contact.
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10. Contact Support – My Exostar Site
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11. On-Line Request Form
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12. Help Link in SCP-RR
Once you can login to SCP, there are training documents under the ‘Help’ link
Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader.
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13. Example – Help File
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14. Access SCP-RR Training Materials
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15. Access SCP-RR Training Materials
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16. Administrative Functions
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17. Change First Page Upon Login
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18. Turn On/Off Email Alerts
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19. Configuration of Data on Pages
You can customize many SCP-RR screens to only display information that is useful to you.
Customization can be done by any user, and it can be updated at any time.
Changes will only affect that user.
Customization changes can be made as a default (stays in place even if you logout) or as a temporary update (only in place for a particular login session).
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20. Configuration of Data on Pages
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21. Special Characters Data in SCP-RR
When you enter information in SCP-RR as part of a response that will be sent to Rolls-Royce, some special characters should be avoided.
For example, the ‘Supplier Comments’ field on a Delivery Schedule response can use the more basic special characters such as []>=<
But you should not enter letters with accents or special characters on them or double byte characters.
Creating New Users or Orgs for SCP-RR
If you create a new user for SCP-RR, or set up a new organization that needs access to SCP-RR, you should ONLY USE the basic 26 letters of the alphabet, numbers and the dash (“-”) symbol.
Avoid all other special characters when registering new users or organizations for SCP-RR.
Copyright 2013 Exostar LLC. All Rights Reserved.