1. Facilities Services
Department Meeting
September 2017

2. Facilities Services Department Meeting Staff Senate Updates
Satisfaction Survey
Valley City State University

3. Employee Satisfaction Survey
Valley City State University
Fall 2016

4. Updated Format Shorter Open-ended One constant
Shorter – our through process was that a shorter survey would encourage people to particiapte
Open ended – encourages more thought provoking answers versus a sliding scale or multiple choice
One constant – are you happy at your job question - to be able to compare apples to apples

5. Themes arising from this survey
Fall 2016
Expectations
Communication
Finding efficiencies
March 2015
Salary
Communication
Workload
Attitude/Morale
December 2015
Staff/Faculty divide
Campus Appearance
Training opportunities
Communication

6. Goals of Broadband Group Meeting
Discussion of survey results
Conversation about common themes
Brainstorm actionable ideas for improvement

7. Differing Expectations
Concerns
Campus appearance
Professional attire
Office coverage
Phone coverage
What’s done when short staffed
Customer service
SS discussed differing areas of campus and the expectations each office held. For example: the ES and business offices are ALWAYS staffed because there is an expectation for that. However, a one-person Marketing office, for example – is not. The needs of each office differ, as do supervisor expectations. We can’t solve these issues with one new policy change.

8. Steps toward improvement: Differing Expectations
Discussions held with President Mason
Further discussion with cabinet
Cabinet members met with their areas
Discussion through shared governance
One example: increased student coverage in FS

9. Communication
Positive
Concerns
“Communication between staff and faculty as well as the students. Everyone seems to be vested in the people around them.”
“Communication and people working together to get things done."
“Decisions to be made and communicated need to be done in a timely way.”
“Need to be better about communicating with faculty and staff.”
We did feel there was an improvement from previous years’ surveys on communication but we can always improve.

10. Steps toward improvement: Communication
CIFF minutes after each meeting
Open communication during budget reduction process
Administration held meetings for input from campus
Visioning sessions
Strategic plan meetings
Open meetings with Tisa
Shared governance helped formulate the budget reduction process.
Shared gov – opportunity to share ideas/concerns directly with Tisa.

11. Finding Efficiencies
Positive
Concerns
“We have people who are creative and have great ideas for ways to improve our campus.”
“Momentum to be bigger and better while remaining true to the craft we own.”
“A lot going on at the same time. Hard to focus and know what the main priority is.”
“Doing more with less.”

12. Steps toward improvement: Finding Efficiencies
Ideas were brought forward through the budget reduction process
Example: DYK postcards digitized

13. I am happy at my job.
December 2015 data
Fall 2016 data

14. Thank you for your participation.
55% was our overall percentage from the past 5yr, but here is the breakdown from Year to Year.
Thank you for your participation.

15. Facilities Services Department Meeting Project Updates Presented by:
FS Management
Valley City State University

16. Project Updates: Housing Student Center Heat Plant
McCoy Mechanical Roof Repair- complete
McCoy Window Painting- on hold, dependent on Contractor’s availability
Student Center
Safety Valve Installation
West End Chiller Installation
Emergency Generator
Heat Plant
Training on 10/4 and 10/5- emergency generator, coal unloading, gas boiler

17. Project Updates: Activated Carbon Plant McFarland Roof Lighting
RFP advertisements have been published- 30 days to submit proposals.
McFarland Roof
3rd floor elevator area- work to begin next week.
Lighting
Graichen
State Fleet Parking Lot
Power House
Library Mall

18. Facilities Services Department Meeting FS ANCHOR AWARD Presentation:
Jay Komrosky
August
Presented by:
FS Management

19. “Jay’s position is a very flexible one that has him going in many directions when called upon.  It can be watering the flowers and the lawns in the evening, to helping find a breaker that has blown in the building, locking up the buildings, helping with disorderly people in the cafeteria.  Situations where people have been drinking or won’t leave a building and causing problems in the parking lot.  Calling the police when necessary and many other tasks that are on his daily schedule. (It is) just a good feeling knowing someone has your back when called upon.  Thanks for being there Jay”

20. Facilities Services
Department Meeting
Important Dates

21. Upcoming events:
9/26: VCSU Celebration- Best School & Enrollment (WEAR VCSU APPAREL)
9/30: Out of the Darkness Walk
10/6-7: Ployhar Band Festival
10/8-14: Homecoming Week & Festivities
10/12: Department Meeting
10/17: SkillsUSA Leadership Conference
10/26: Red River Valley Veteran’s Band Concert

22. Facilities Services
Department Meeting
QUESTIONS?