1. Communication Plan for veterans
Jill Rayner Financial aid

2. Putting all the pieces together
About UNG A regional State university with 5 campuses and 20,000 students Over 1000 veterans One of the six senior military schools – 0ver 800 cadets Veteran and adult success Program Military benefits are done through the financial aid office

3. Determining stakeholders
Veterans
Cadets
Parents/Community
Faculty
Disability services
Registrar
Admissions
Testing
Financial aid
Center for Veteran and Adult learners
Orientation program
Counseling
Student Affairs
Academic Affairs
Learning support

4. Survey the veterans Communication Needed from us Understanding
Instant feedback
No paper forms
Electronic reminders/ s
Phone calls
Post cards
Newsletter with important topics
Understanding
Challenges
Special needs
“Did our Job now do yours”

5. Stakeholder meeting Group together to determine what could be done
HOw do we get buy-in from others
Training needs
Investigating
Information webpage

6. VALP - Leader
the point-of-contact concierge for adult and veteran students and provides advisement as requested, American Council on Education transcript reviews, portfolio counseling, career advisement, and mentoring. VALP also works with faculty and staff by providing them training opportunities concerning adult learners and veteran students.  

7. Green Zones
On all campuses, UNG designates certain areas as "Green Zones" with university officials trained to help student veterans identify and connect with the appropriate resources

8. Green Zone training
Green Zone training is a program to help advisors, faculty, staff and peers learn how to better serve the veteran/military population by learning what potential challenges a service member, student veteran and their families might face when attending college.

9. Green Zone Program created by Christy Orr in VALP
Has presented on all five campuses
Veterans talk to participants and explain challenges
Participants get resources
Sticker to put on Door for other veterans to know you are here to help

10. No paper/instant feedback
Team Site/Portal for Veterans
Scholarship information
Notices of next Student veteran meetings
Fill out VA Forms
Immediate response we got the form to process
Anyone can join

11. Quarterly Newsletter Financial aid created a Veteran Support team
Five members are on the team
Quarterly newsletter including information from vALP and other stakeholders
ed to veterans and military

12. Grab and go postcards WAVE system Semester VEC form – how to complete
How to apply for TA
HOw to apply for GI Bill
How to certify enrollment

13. Phone Call Slybroadcast https://www.slybroadcast.com/
Save Time. Send Ringless Voic s. Stay Personal.
$400 per 10,000 calls
Huge success – students love it

14. Understanding Green Zone Resources guide on who can help with what
Veteran in the veteran success center
Veterans on campus
Community help

15. Challenges/Special needs
Special seating in class
Needs to get up and go if topic gets too much
Special Parking throughout campus
Restrooms
VA appointments and missing classes
Tutors

16. Parking spaces for Veterans

17. Boy scout project

18. They did their job now it is our turn
Final week breaks food/Snacks
Supplies in Veteran Success center
Graduation cords
Roll Call
Veteran Day appreciation week
Military appreciation month

19. UNG contact information
VA questions/presentation
Green Zone Training/VALP
Jill Rayner
Christy Orr