1. Organisational Analysis: Life Cycle Dreaming Birth Growth Development Turbulence Further growth or development Stagnation Death

2. Organisational Review Organizational history and culture, core values Leadership model and decision making procedures Mission and vision Policies and protocols The results Public image

3. Tools to use SWOT analysis Running interviews Sending out questionnaires- can be anonymous Discussion forums Internal or external

4. Who should be asked? The staff Volunteers Those who left the organization Funders, supporters, beneficiaries Competitors, partner organization Family members

5. Possible Interventions Strategic planning Conflict management Restructuring Changes in management practices (financial, HR and communications) Leadership development

6. Examples of specific measures Increasing the membership fee Formalizing job descriptions Advertising for more volunteers Modifying strategy and mission Hiring new people Change in the leadership Job descriptions for volunteers More frequent Board meetings Employing paid member of staff Volunteer/staff training