1. The Office of Information Technology ITA Meeting April 1, 2010 Harris Room (UC 2.212)

2. The Office of Information Technology ITA Meeting Agenda Agenda ItemsPresenterTime OIT Summer Splash Projects Ken Pierce15 minutes ConfiguresoftJerry Smith20 minutes Standard Computer Models & Configurations Dalin Bruns20 minutes Q & A and Announcements Carolyn Ellis5 minutes

3. The Office of Information Technology OIT Summer Splash Projects 15 Minutes Ken Pierce Vice Provost for IT and CIO

4. The Office of Information Technology

5. Projects Page http://www.utsa.edu/oit/projects

6. The Office of Information Technology Questions? E-mail: ken.pierce@utsa.edu

7. The Office of Information Technology Configuration and Asset Management Infrastructure 20 Minutes Jerry Smith Project Management Office Alex Ward Desktop Management Team

8. The Office of Information Technology Configuration and Asset Management Infrastructure IT 10-18 SCOPE In an effort to manage desktops, servers and other endpoint computers, we will implement ConfigureSoft, Microsoft System Center Configuration and Microsoft Systems Operations Monitor.

9. The Office of Information Technology Configuration and Asset Management Infrastructure IT 10-18 INCLUDES Engagement with the Configuresoft team to provide estimates of server capacity, installation of the product, training and documentation Deploy SCCM to all university managed computers Deploy Configuresoft to all university managed computers Deploy SCOM and /or Configuresoft to all OIT servers

10. The Office of Information Technology Configuration and Asset Management Infrastructure IT 10-18 INCLUDES Deploy LANrev (Absolute Manage) for Macintosh Management Dashboards for Departmental Asset Administration Identify and validate the number of hosts that need to be managed Decommissioning of Altiris for OIT processes

11. The Office of Information Technology Configuration and Asset Management Infrastructure IT 10-18 SUCCESS We all will be able to evaluate risk, enhance security and manage the hardware and software more efficiently Systems being reported on are up to date on critical security updates Generate accurate and consistent hardware and software asset inventory of active computers on demand Increase our scoring for audits

12. The Office of Information Technology Questions? E-mail: jerry.smith@utsa.edu Ph: Ext. 7274 E-mail: alex.ward@utsa.edu Ph: Ext. 7219

13. The Office of Information Technology Standard Computer Models & Configurations 20 Minutes Dalin Bruns Project Management Office Alex Ward Desktop Management Team

14. The Office of Information Technology Standard Computer Models & Configurations SCOPE Establish standards Partner with vendors to establish discount pricing Vendor applied image will allow computers to arrive at their destinations ready for use

15. The Office of Information Technology Standard Computer Models & Configurations INCLUDES Establish the following set of standard hardware configurations PC Desktops – 3 options (High, Mid, Low End) PC Laptops - 2 options (High, Low End) Macintosh Desktops –2 options (High, Low End) Macintosh Laptops – 2 options (High, Low End) Net-books – 1 option Lab Computers –Lab computers could be chosen & ordered from any part of this Computer Standards Document Terminals / Thin Clients – 2 option (High, Low End)

16. The Office of Information Technology Standard Computer Models & Configurations INCLUDES Establish a contract with 2 preferred vendors Negotiate minimum discounts for purchases Develop processes, documentation for addressing requests outside of the standards Develop standard OS images Establish an automated method for computer purchases Establish a process for identifying purchases and cost made from the standard Establish processes for on-going review of standards and costs Communications campaign

17. The Office of Information Technology Standard Computer Models & Configurations SUCCESS 60% of all computers purchased during the year after deployment are from standard list will enable UTSA to realize time savings and increased customer satisfaction due to the computer being functional when received. 10% savings on computer purchases by comparing the 12 month period after the standards project to the 12 month period before the project. Survey the UTSA ITAs for their opinion & views of the program six months after implementation. 70% favorability will be considered a success point.

18. The Office of Information Technology Questions? E-mail: dalin.bruns@utsa.edu Ph: Ext. 6766

19. The Office of Information Technology Announcements 15 Minutes Carolyn Ellis

20. The Office of Information Technology Announcements View Summer Splash projects online Network Upgrade update Air Rowdy Wireless Upgrade update Online Network Account Request form Information Security Class Available via TXClass Laptop Encryption Update

21. The Office of Information Technology Laptop Encryption Status Encrypted 858 laptops Accounted for 1866 Encryption is on-going

22. The Office of Information Technology Contact us at: oit@utsa.edu Questions?