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Published byΓερασιμος Αλεξανδρίδης Modified over 5 years ago
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Introducing Recurring Credit Card! Our New Automatic Payment Plan
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Now Travelers Offers Two Automatic Payment Plans!
Recurring Credit Card (RCC) Automatically charges payments to a credit card Electronic Funds Transfer (EFT) Automatically deducts payments from a bank account
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RCC and EFT Both Methods Offer Customers Convenience & Savings!
No checks to write No stamps to buy No bills to handle No missed payments Reduced monthly service charge compared to paying monthly premiums by check.
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RCC and EFT Both Methods Benefit Your Agency
Less time handling billing inquiries Less time re-writing lapsed accounts Allows your agency to spend more time developing new business Increases customer retention – customers who use automatic payment plans are less likely to “shop” Source: Product Work Bench
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Customer Enrollment is Easy!
At customers can: Enroll in RCC or EFT Edit Payment Preferences Change their credit card or banking information Change their deduction date Customers can also enroll using e-brochure PL
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You Can Enroll Your Customers
How Do I Enroll a Customer in the Recurring Credit Card Program? For new business, see our Enrollment Procedure Guidelines, PL-13446 For existing customers, process a policy change and change the billing type to Recurring Credit Card Of course, you can always direct your customers to enroll themselves at
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Frequently Asked Questions
Why is Travelers Offering a Recurring Credit Card Program? Many customers prefer to pay by credit card - They like the convenience of automatic billing - Allows them to take advantage of credit card point and award programs What type of cards are accepted? We accept all cards with the Visa® or MasterCard® logo. The Answers To Other Questions Can Be Found In Our FAQ PL-13447 Available on AgentHQ.
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Available Materials and Customer Communications
Marketing Materials – Available on Agent HQSM Program Overview, PL-12276 Frequently Asked Questions, PL-13447 Enrollment Procedures, PL-13446 Consumer Brochure PL-12368
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