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Candidate information pack
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DIVERSITY AND INCLUSION OTHER RELEVANT INFORMATION AND LINKS
CONTENTS ABOUT CQC EMPLOYEE BENEFITS APPLICATION PROCESS DIVERSITY AND INCLUSION OTHER RELEVANT INFORMATION AND LINKS FAQs
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Ian Trenholm, Chief Executive Officer of CQC
About CQC “CQC is a well-respected and effective organisation. Our work means that anyone who uses a health or care service can be assured it is safe and of high quality. We encourage improvement, taking action where we need to, giving people the information they need to make choices about their care. As a regulator we are arguably a bit like background music to many people’s lives, however all of us here know that we positively impact on millions of people’s lives every day. You will be joining us at a time of change in the way people are thinking about health and social care. If you truly believe that you can help health and social care services provide safe, high-quality and compassionate care, then apply today!” Ian Trenholm, Chief Executive Officer of CQC Our Role We register care providers. We monitor, inspect and rate services We take action to protect people who use services We speak with our independent voice, publishing our views on major quality issues in health and social care Our Values Excellence – Being a high-performing organisation Caring – Treating everyone with dignity and respect Integrity – Doing the right thing Teamwork – Learning from each other to be the best we can Our Purpose We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
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Application process Step 1 – Register Register for a CQC jobs account.
Step 2 – Application Submit an electronic application form for your chosen vacancy. Step 3 – Shortlisting After the closing date, shortlisting takes place – every application is reviewed by two panel members. Step 4 – Assessment If you are shortlisted, you are required to go through an interview/assessme-nt centre. Step 5 – Offer If you have successfully passed the assessment stage, you are offered the position. By registering for a CQC jobs account, you are also able to set up ‘job alerts’. This means, if we ever advertise a vacancy that you are interested in, we’ll let you know by dropping you an . All forms of application are to be completed through our website. Candidates are also able to apply under the ‘Guaranteed Interview Scheme’ if they have a disability. All applications are anonymous during shortlisting to ensure fairness and consistency. Candidates will receive an informing them of their shortlisting outcome. All CQC positions are assessed differently depending on the vacancy’s criteria. The different formats consist of an interview, in-tray exercise, written exercise, group activity, presentation, etc… Once you have successfully passed the assessment stage, you are offered the role. You are then sent a ‘Welcome Pack’ by HR Services so that you’re able commence your pre-employment checks.
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EMPLOYEE benefits Our comprehensive employee benefits cover a broad spectrum ranging from financial benefits to meeting your health and well being needs. Please see an overview below: Annual Leave 27 days (plus bank holidays) increasing with years of service Maternity (Parental) /Adoption Leave 26 weeks full pay & additional 13 weeks statutory pay Paternity Leave 3 consecutive weeks full pay NHS Pension Public sector statutory pension provision protected by law Sickness Absence Up to 26 weeks full pay and 26 weeks half pay Healthcare Discounts Money off vouchers and promo codes for all CQC employees Cycle Scheme Employees can save up to 50% off the price of a new bike Tax-Free Childcare A government led scheme that allows parents to save on childcare costs. Travel/Season Ticket Loan Salary advance available to purchase tickets, permits, etc… Employee Assistance Programme Providing 24 hour helpline for support NHS Fleet Solutions A scheme that provides competitively priced and trouble-free motoring Eye Care CQC reimburses the reasonable cost of an eye test and up to £50 towards the cost of glasses. For further information regarding our benefits, please visit
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Diversity and inclusion
We recognise the real benefits of having a diverse community of staff. We are committed to creating a culture where staff are valued, involved, supported and feel safe from discrimination. CQC is dedicated to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination. CQC have recently welcomed a Diversity and Inclusion Manager within the People Directorate, who will contribute to organisational development workstreams designed to bring about a significant shift in culture at CQC. They will be accountable for contributing towards research, analysis and ideas to the development of the CQC People strategy in order to ensure that initiatives on diversity and inclusion are integrated and aligned with strategic and business goals. Our equality objectives include improving equality of opportunity for our staff and applicants. Therefore, we: Have an equality and diversity policy covering staffing issues. This includes a specific policy to make reasonable adjustments for disabled staff Do equality and human rights impact assessments on our work Use monitoring information to: Check we do not discriminate in employment Plan positive action to address inequality To help develop our equality practice and support staff, we support three staff equality networks: Disability Race equality Lesbian, gay, bisexual and trans Our commitment to equality, diversity and human rights underpins our work. We take part in these schemes: Stonewall Diversity Champions programme Business Disability Forum Mindful Employer Employers for carers Positive about disabled people
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Other relevant information and Links
External Candidates ONLY Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage. We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees. Tier 2 - CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies. DBS Relevant Roles Please note that our operations roles are subject to a satisfactory DBS Check Microsites For more information regarding our Inspector position, please visit Fixed Term Vacancies Depending upon business needs, there may be the potential for fixed term roles to become permanent in the future. Contact For further information or general recruitment queries, please or telephone Secondments Please seek your line manager’s permission before applying for secondments.
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FAQs Question 1 – Can I claim back expenses incurred during the recruitment process? No. Unfortunately, we will not be able to reimburse you, except in exceptional circumstances and only when agreed in advance. Question 3 – What reasonable adjustments can be made if I have a disability? We are committed to making reasonable adjustments in order to support disabled job applicants and ensure that you are not disadvantaged in the recruitment and assessment process. Reasonable adjustments include allowing extra time during selection tests, ensuring information is provided in an accessible format, etc… If you feel that you need a reasonable adjustment to be made, let us know. Question 4 – I have applied under the ‘Guaranteed Interview Scheme’, does this mean that I will automatically be shortlisted and offered an interview? No. Candidates applying under the Guaranteed Interview Scheme must meet the essential criteria highlighted in the job description and reach benchmark during the shortlisting stage to be shortlisted and offered an interview. Question 2 – What shall I do if I have a break in employment? If you have a break in employment, please state this within your employment history and references section with the dates you were taking the break.
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FAQs Question 5 – Will you request my references before I hand my notice in? No. Our HR Services Team will wait until your approval before approaching your referees. Question 7 – How long will I have to wait before finding out whether I have been successful after an interview? We aim to get back to candidates as soon as possible after an assessment event takes place. If you are successful, we will contact you via telephone. However, if you are unsuccessful, you will receive an . Question 8 – If I have been unsuccessful in gaining a role, can I apply again for another role straight after? Yes. We don’t have a waiting period and therefore you are more than welcome to apply for as many roles as you would like. Question 6 – Will my continuous service be recognised? We recognise continuous service for government (national and local), NHS and Civil Service organisations. But if you would like to query this, please
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